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Thompson Zihuatanejo, A Beach Resort, by Hyatt

5.0 star property
Luxury resort on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Thompson Zihuatanejo, A Beach Resort, by Hyatt

On the beach, sun loungers, beach towels
Property preview
Lobby
Terrace/patio
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Playa La Ropa S/N, Zihuatanejo, GRO, 40880
  • Place, Zihuatanejo Bay
    ‪1 min walk‬
  • Place, La Ropa Beach
    ‪7 min walk‬
  • Place, La Madera Beach
    ‪17 min walk‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Beachfront

Terrace/patio

Suite, 2 Bedrooms, Beachfront

  • 1858 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Bedrooms, Garden View (Garden)

Suite, 2 Bedrooms, Garden View (Garden) | Living room | 24-inch plasma TV with satellite channels, TV, iPod dock

Suite, 2 Bedrooms, Garden View (Garden)

10.0 out of 10
Exceptional
(1 review)
  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Lagoon View (Lagoon)

24-inch plasma TV with satellite channels, TV, iPod dock

Suite, 2 Bedrooms, Lagoon View (Lagoon)

8.8 out of 10
Excellent
(3 reviews)
  • 1204 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, Beachfront (Plunge Pool)

Suite, Beachfront (Plunge Pool) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, Beachfront (Plunge Pool)

9.6 out of 10
Exceptional
(5 reviews)
  • 1207 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Plunge Pool)

Room, 1 King Bed (Plunge Pool) | Terrace/patio

Room, 1 King Bed (Plunge Pool)

9.8 out of 10
Exceptional
(6 reviews)
  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Swim-Up)

Suite (Swim-Up) | Pool | 3 outdoor pools, pool umbrellas, sun loungers

Suite (Swim-Up)

9.6 out of 10
Exceptional
(7 reviews)
  • 535 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Lagoon View (Plunge Pool)

Suite, Lagoon View (Plunge Pool) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, Lagoon View (Plunge Pool)

9.0 out of 10
Wonderful
(4 reviews)
  • 1048 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Ocean View

24-inch plasma TV with satellite channels, TV, iPod dock

Suite, Terrace, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 1100 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Thompson)

Suite (Thompson) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Thompson)

  • 1465 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Queen Beds (Lagoon Suite)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Queen Beds (Lagoon Suite)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room

1 bedroom, premium bedding, minibar, in-room safe

King Room

  • Sleeps 2

View all photos for King Room With Plunge Pool

1 bedroom, premium bedding, minibar, in-room safe

King Room With Plunge Pool

  • Sleeps 2

About the neighborhood

Zihuatanejo

Located in Playa La Ropa, Thompson Zihuatanejo, A Beach Resort, by Hyatt is adjacent to Zihuatanejo Bay and within a 15-minute walk of popular sights like La Ropa Beach. This 56-room, 5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 2 restaurants.
View more Resorts in ZihuatanejoOpens in a new window

What's nearby

  • Zihuatanejo Bay - 1 min walk - 0.1 miles
  • La Ropa Beach - 7 min walk - 0.4 miles
  • La Madera Beach - 17 min walk - 0.9 miles
  • Kioto Plaza - 4 min drive - 1.5 miles
  • Las Gatas Beach - 6 min drive - 1.7 miles

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 20 min drive

Restaurants

  • ‪La Perla Restaurante - ‬10 min walk
  • ‪Hao - ‬1 min walk
  • ‪Restaurante ARENA - ‬15 min walk
  • ‪La Vista - ‬4 min drive
  • ‪Restaurante La Casa Vieja - ‬18 min walk

About this property

Thompson Zihuatanejo, A Beach Resort, by Hyatt

Luxury resort on the beach, with 3 outdoor pools
Guests of Thompson Zihuatanejo, A Beach Resort, by Hyatt have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 116 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include a gym, outdoor tennis courts, and free WiFi in public areas.
24-inch plasma TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other standard amenities include balconies, iPod docks, and sitting areas.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Similar properties

Exterior
Hilton Grand Vacations Club Zihuatanejo
  • Pool
  • Spa
  • Kids pool
  • Restaurant
9.2 out of 10, Wonderful, 625 reviews
$376 nightly
The price is $451
Dec 25 - Dec 26
Total with taxes and fees
Hilton Grand Vacations Club Zihuatanejo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: USD 28 for adults and USD 28 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • CENIZA
  • HAO

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Shopping
  • Tennis lessons
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • No elevator

More

  • 2 floors
  • 4 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch plasma TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 28 for adults and USD 28 for children
  • Airport shuttle fee: USD 116 per vehicle (one-way)
  • Pet fee: USD 100 per pet, per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Viceroy Hotel Zihuatanejo
Thompson Zihuatanejo Hotel
Zihuatanejo Viceroy
The Tides Hotel Zihuatanejo
The Tides Resort Zihuatanejo
The Tides Zihuatanejo Hotel Zihuatanejo
Tides Zihuatanejo
Villa Del Sol Zihuatanejo
Zihuatanejo Destination
Villa Sol Resort Zihuatanejo
Villa Sol Zihuatanejo
Thompson Zihuatanejo Resort
Thompson Resort
Thompson Zihuatanejo Resort
Resort Thompson Zihuatanejo Zihuatanejo
Zihuatanejo Thompson Zihuatanejo Resort
Resort Thompson Zihuatanejo
Thompson Zihuatanejo Zihuatanejo
Villa del Sol Resort Zihuatanejo
Hotel Zihuatanejo a Destination Hotel
Viceroy Zihuatanejo
Thompson Resort
Thompson

Frequently asked questions

Is free cancellation available at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Thompson Zihuatanejo, A Beach Resort, by Hyatt offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Thompson Zihuatanejo, A Beach Resort, by Hyatt?

This resort is situated in Playa La Ropa within a short 1-minute walk of Zihuatanejo Bay and also 14 minutes on foot from La Ropa Beach. You'll also find La Madera Beach and Virgin of the Tree less than a mile away.

Is parking available on site at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Yes, valet parking and self parking are offered for free at the resort.

Is there a spa at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

There is a full-service spa available for guests to enjoy and services include sports massages, couples treatments, and reflexology.

Does Thompson Zihuatanejo, A Beach Resort, by Hyatt include a casino?

No, Thompson Zihuatanejo, A Beach Resort, by Hyatt doesn't have a casino.

Will I find an indoor pool at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Thompson Zihuatanejo, A Beach Resort, by Hyatt a good place to stay for couples?

This beachfront resort offers many amenities for couples such as 3 outdoor pools and a poolside bar with some guestrooms featuring private pools.

Does Thompson Zihuatanejo, A Beach Resort, by Hyatt have a hot tub?

No, this resort doesn't have a spa tub.

Does Thompson Zihuatanejo, A Beach Resort, by Hyatt have a restaurant that serves breakfast?

Yes, Thompson Zihuatanejo, A Beach Resort, by Hyatt has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Thompson Zihuatanejo, A Beach Resort, by Hyatt allow pets to stay for free?

Although they can't stay for free, pets are welcome at Thompson Zihuatanejo, A Beach Resort, by Hyatt for a fee of USD 100 per pet, per stay.

Does Thompson Zihuatanejo, A Beach Resort, by Hyatt have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

What is the closest airport to Thompson Zihuatanejo, A Beach Resort, by Hyatt?

The closest major airport to Thompson Zihuatanejo, A Beach Resort, by Hyatt is Ixtapa - Zihuatanejo Intl. Airport (ZIH), which is 8.6 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Yes, every guestroom at Thompson Zihuatanejo, A Beach Resort, by Hyatt comes with a balcony with some featuring ocean or garden views.

Does Thompson Zihuatanejo, A Beach Resort, by Hyatt have a wedding venue on site?

There are wedding services available at Thompson Zihuatanejo, A Beach Resort, by Hyatt if that's in your vacation plans.

Thompson Zihuatanejo, A Beach Resort, by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 467 out of 626 reviews
Rating 8 - Good. 114 out of 626 reviews
Rating 6 - Okay. 22 out of 626 reviews
Rating 4 - Poor. 10 out of 626 reviews
Rating 2 - Terrible. 13 out of 626 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

NADER

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great. Rooms are nice. Service not as good as it used to be.
Stayed 7 nights in Dec 2025

8/10 Good

Svetlana, Newport Beach

Traveled with partner
Liked: Cleanliness, staff & service
During our stay I noticed a few bugs in the room.
Stayed 4 nights in Aug 2025

10/10 Excellent

MOSES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad we decided to try this place out, definetly will be coming back
Stayed 2 nights in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful spot on the beach!
Stayed 3 nights in Jul 2025

10/10 Excellent

Estela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was immaculate and food was yummy. Very exclusive…can’t wait ti go back!
Stayed 5 nights in Aug 2025

10/10 Excellent

Nazneen Darius

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place to go as a family!
Stayed 7 nights in Jul 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except Wi-Fi was spotty.
Stayed 4 nights in Jul 2025

4/10 Poor

Haydee Monserrat

Stayed 1 night in Jul 2025

10/10 Excellent

Ava, Beverly Hills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beachfront property, incredible staff, delicious food and drinks, and beautiful grounds. Will definitely return!
Stayed 3 nights in Jul 2025

2/10 Terrible

Steven, Los Angeles

Stayed 6 nights in Dec 2024

10/10 Excellent

Anne

Stayed 3 nights in Jul 2025

10/10 Excellent

GABRIELLA

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Calm serenity with impeccable service !!!! Great location and the grounds are beautiful….. my new favorite place 😎
Stayed 6 nights in May 2025

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Loved the property and amenities. Both restaurants and room service was great. The quality of drinks were amazing. I will definitely be back. One of the best beaches, clean.
Stayed 4 nights in Jun 2025

6/10 Okay

MARIA C, ANAHEIM

Traveled with family and small children
Liked: Amenities
The property not very friendly. The service at the restaurant very slow. We waited 15 minutes for our drinks. Our room was not available when we got there. No one came to restaurant to let us know the room was finally available.
Stayed 5 nights in May 2025

10/10 Excellent

Humberto

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Fernando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place, awesome for kids. We loved it!
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing four days.
Stayed 4 nights in Apr 2025

10/10 Excellent

Dm

Stayed 7 nights in Apr 2025

10/10 Excellent

Romy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Gustavo, Chula Vista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, excellent sevice
Stayed 5 nights in Apr 2025

10/10 Excellent

Gustavo, Chula Vista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Thompson is a modern Mexican hotel located on Playa Ropa. You can walk to restaurants and are an easy 5 min cab or 100 MXP to the center. We enjoyed our stay and ate at both of the restaurants on the property which were excellent. The massage was wonderful and if you need help with a tour they are accommodating. A lovely get away!
Stayed 4 nights in Mar 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beach and pool area on the best beach in the area. Good food (although portions are pretty small ((I’m not from the US)) Excellent service in the restaurant area overall.
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. We will be back for our 6th year in 2026. Counting the days!
Stayed 4 nights in Mar 2025

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