Malmaison York

4.0 star property
Eco-certified hotel with 2 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Malmaison York

Rooftop terrace
Standard Double Room | 1 bedroom, in-room safe, desk, soundproofing
Restaurant
Reception
Banquet hall

Popular amenities

  • Air conditioning
  • Bar
  • Room service

Explore the area

Map
2 ROUGIER STREET, York, England, YO90 1UU
  • York Christmas Market
    ‪6 min walk‬
  • Shambles
    ‪7 min walk‬
  • York Minster
    ‪9 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪48 min drive‬

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Room options

Standard Double Room

9.0 out of 10
Wonderful
(95 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

FAMILY SUITE

9.2 out of 10
Wonderful
(5 reviews)
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

Suite

7.0 out of 10
Good
(2 reviews)
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room

9.2 out of 10
Wonderful
(26 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Twin Room

8.6 out of 10
Excellent
(17 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

Club Deluxe

9.2 out of 10
Wonderful
(22 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

Club Twin Room

9.2 out of 10
Wonderful
(11 reviews)
  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

York

Located in Bishophill, Malmaison York is within a 10-minute walk of popular sights such as York Minster and Shambles. This 150-room, 4-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a gym.

What's nearby

  • York Christmas Market - 6 min walk - 0.4 miles
  • Jorvik Viking Centre - 6 min walk - 0.4 miles
  • York City Walls - 6 min walk - 0.4 miles
  • Shambles - 7 min walk - 0.4 miles
  • York Minster - 9 min walk - 0.5 miles

Getting around

  • York Station - 4 min walk
  • Leeds (LBA-Leeds Bradford) - 54 min drive

Restaurants

  • ‪House Of The Trembling Madness - ‬4 min walk
  • ‪Society Lounge Bar - ‬1 min walk
  • ‪Red Chilli Authentic Chinese - ‬2 min walk
  • ‪The Garden Room - ‬4 min walk
  • ‪PizzaExpress - ‬3 min walk

About this property

Malmaison York

Eco-certified hotel with 2 restaurants and a fitness center
Guests of Malmaison York enjoy features like a gym, free WiFi in public areas, and laundry facilities. Self parking is available for GBP 27.50 per night. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a banquet hall.
Guests can expect free WiFi and 20-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are also available.
Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 27.50 per night)
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Chez Mal Brasserie
  • Sora Sky Bar

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per night
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Self parking fee: GBP 27.50 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Frequently asked questions

Are free cancellation options available at Malmaison York?

Malmaison York provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Malmaison York?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Malmaison York on Aug 25, 2025 start from $120.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Malmaison York?

This hotel is situated in Bishophill within a 10-minute walk of York Minster, Shambles, and Jorvik Viking Centre. You'll also find Yorkshire Museum Gardens and York Theatre Royal less than a mile away.

Will I be able to park at Malmaison York?

Yes, parking is offered for GBP 27.50 per night.

Does Malmaison York include a casino on the premises?

No, Malmaison York doesn't have a casino.

Is there an indoor pool at Malmaison York?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Malmaison York?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and a turndown service as well as a bar.

Does Malmaison York have a hot tub?

No, there isn't a spa tub at this hotel.

Does Malmaison York have a restaurant with a breakfast menu?

Yes, Malmaison York has 2 restaurants, and serves an English breakfast each morning for a surcharge.

Does Malmaison York allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Malmaison York for a fee of GBP 25 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Malmaison York?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Malmaison York?

The closest major airport to Malmaison York is Leeds (LBA-Leeds Bradford), which is about 24.1 mi away.

Are there rooms with balconies that I can book at Malmaison York?

No, you won't find guestrooms with balconies at Malmaison York.

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 774 out of 1333 reviews
Rating 8 - Good. 347 out of 1333 reviews
Rating 6 - Okay. 130 out of 1333 reviews
Rating 4 - Poor. 56 out of 1333 reviews
Rating 2 - Terrible. 26 out of 1333 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Break

Stayed on a Saturday and Sunday night for my girlfriends birthday, we always stay at this hotel and again it was great break away.
Stayed 2 nights in Apr 2025

10/10 Excellent

Emily

Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

Excellent location, near to train station and town centre. Club room ideal. Roof terrace good. Would definitely stay again.
Stayed 1 night in Apr 2025

8/10 Good

Dawn

Liked: Cleanliness, property conditions & facilities

Could be better

The room was adequate, would have liked water in the fridge at least. The reception staff were wonderful, however the bar staff particularly the female manager was rude and a lit arrogant. Customer service skills need a rethink. Great location not too noisy traffic wise however early morning delivery 6am were a bit too noisy.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

York Stay

The hitel was well located and the staff were friendly
Stayed 1 night in Apr 2025

8/10 Good

Natalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, clean hotel with a few minor quibbles

Very modern, stylish hotel in a very convenient location in the heart of the city centre, walking distance from the station. A couple of minor quibbles; we were given drinks vouchers in exchange for opting out of housekeeping, which was a very nice touch, but we were told that it was a voucher for £7.50 each. However, when I used it at the bar for two soft drinks, the barman didn't return the voucher, and when I asked for it back he told me to go to reception to get another one. When I did this I was told I could only get a second one the next day. So basically it wasn't a voucher worth £7.50 each; it was a voucher for ONE DRINK each UP TO the price of £7.50, but that was not explained! Also, I'd booked a twin room and when we got to the room the beds were together in double bed formation, so we had to push them apart ourselves. Finally, there was nowhere to hang coats other than in the wardrobe. But other than that, it was comfortable and clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and convenient hotel with l lovely rooftop bar. We walked everywhere !
Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, staff and breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in York

Very nice modern hotel in the centre of York. Rooms are nice, although as with most hotels now the lighting is limited. Breakfast was very good - cooked to order.
Stayed 1 night in Mar 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Clean and very comfortable room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location—it’s a ten minute walk to the Shambles. Love the aesthetic of Malmaison—arty, modern, chic, yet comfortable. Amazing service and food in the grill, too.
Stayed 1 night in Apr 2025

6/10 Okay

June

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel - perfect location & beautiful hotel
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally fine

Great location, 5 minutes walk from station and same from town centre. Hotel fine, room nice enough, breakfasts really good. Only issue was we'd booked for dinner in Sky Bar, but due to them being busy we were given a drinks table - Seats very low, made eating a meal awkward. Sky Bar service also slow (about 20 minutes before they took our drinks order) but as I said they were busy...
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Stayed 3 nights in Apr 2025

10/10 Excellent

Adam

Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ruby

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

A lovely stay at Malmaison in York! The bed was incredibly comfy and the whole experience was very relaxing :) thank you for the lovely hospitality.
Stayed 1 night in Mar 2025

8/10 Good

Stephen G

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Stayed 1 night in Mar 2025