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Malmaison York

4.0 star property

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Photo gallery for Malmaison York

Rooftop terrace
In-room safe, desk, soundproofing, iron/ironing board
Bar (on property)
Reception
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2 ROUGIER STREET, York, England, YO90 1UU
  • Place, Jorvik Viking Centre
    ‪6 min walk‬
  • Place, Shambles
    ‪7 min walk‬
  • Place, York Minster
    ‪9 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪53 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(105 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room

8.8 out of 10
Excellent
(19 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room

Club Room | In-room safe, desk, soundproofing, iron/ironing board

Club Room

9.2 out of 10
Wonderful
(39 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Club Twin Room

9.4 out of 10
Exceptional
(16 reviews)
  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe | In-room safe, desk, soundproofing, iron/ironing board

Club Deluxe

9.4 out of 10
Exceptional
(31 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for FAMILY SUITE

FAMILY SUITE | In-room safe, desk, soundproofing, iron/ironing board

FAMILY SUITE

8.8 out of 10
Excellent
(6 reviews)
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | In-room safe, desk, soundproofing, iron/ironing board

Suite

7.6 out of 10
Good
(5 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

York

Located in Bishophill, Malmaison York is within a 10-minute walk of popular sights such as York Minster and Shambles. This 150-room, 4-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a gym.

What's nearby

  • York Christmas Market - 6 min walk - 0.4 miles
  • Jorvik Viking Centre - 6 min walk - 0.4 miles
  • York City Walls - 6 min walk - 0.4 miles
  • Shambles - 7 min walk - 0.4 miles
  • York Minster - 9 min walk - 0.5 miles

Getting around

  • York Station - 4 min walk
  • Leeds (LBA-Leeds Bradford) - 64 min drive

Restaurants

  • ‪House Of The Trembling Madness - ‬4 min walk
  • ‪Malmaison York - ‬1 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪The Falcon. - ‬5 min walk

About this property

Malmaison York

Guests of Malmaison York enjoy features like a gym, free WiFi in public areas, and laundry facilities. Self parking is available for GBP 27.50 per night. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a banquet hall.
Guests can expect free WiFi and 20-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are also available.
Recreational amenities at the hotel include a fitness center.

Similar properties

Exterior
Novotel York Centre
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,000 reviews
$80 nightly
The price is $96
Apr 12 - Apr 13
Total with taxes and fees
Novotel York Centre

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 27.50 per night)
  • Limited onsite self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Chez Mal Brasserie
  • Sora Sky Bar

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per night
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Self parking fee: GBP 27.50 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Frequently asked questions

Are free cancellation options available at Malmaison York?

Malmaison York provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Malmaison York?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at Malmaison York on Apr 19, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Malmaison York?

This hotel is situated in Bishophill within a 10-minute walk of York Minster and Shambles. You'll also find Yorkshire Museum Gardens and York Theatre Royal less than a mile away.

Will I be able to park at Malmaison York?

Yes, parking is offered for GBP 27.50 per night.

Does Malmaison York include a casino on the premises?

No, Malmaison York doesn't have a casino.

Is there an indoor pool at Malmaison York?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Malmaison York?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and a turndown service as well as a bar.

Are there hot tubs at Malmaison York?

No, this hotel doesn't have a spa tub.

Does Malmaison York have a restaurant with a breakfast menu?

Yes, Malmaison York has 2 restaurants, and serves an English breakfast each morning for a surcharge.

Does Malmaison York allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Malmaison York for a fee of GBP 25 per pet, per night. The property also provides food and water bowls.

Does Malmaison York have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Malmaison York?

The closest major airport to Malmaison York is Leeds (LBA-Leeds Bradford), which is about 24.1 mi away.

Are there rooms with balconies at Malmaison York?

No, there aren't any guestrooms with balconies at Malmaison York.

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 751 out of 1281 reviews
Rating 8 - Good. 318 out of 1281 reviews
Rating 6 - Okay. 134 out of 1281 reviews
Rating 4 - Poor. 51 out of 1281 reviews
Rating 2 - Terrible. 27 out of 1281 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check-in. Nice room. Great location. Highly recommend!
Stayed 1 night in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room, offered upgrade to deluxe room for amazing price, staff friendly and secure parking
Stayed 1 night in Dec 2025

8/10 Good

Mr William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good but expensive for what it is
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Antoinette

Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Club room - clean, great feel, extra pillows, Nespresso machine and complimentary water in fridge. Room 503- amazing view of river and the Minster!
Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room was lovely. All of the staff were excellent . The food was really good too. A really great overnight stay.
Stayed 1 night in Dec 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities
Ticked all the boxes and certainly met all of their standards
Stayed 1 night in Dec 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service, amenities
Superior room was a weird layout and really quite dark, everything painted dark grey…. a bit claustrophobic wen curtains were closed. Felt like I was washing hands n face in a kitchen sink. Not much storage space …. Wardrobe was tiny. Shower was amazing and toiletries really nice. Bed was big n comfy. Staff were really lovely. Roof top bar was amazing but closed on Monday n Tuesdays even on run up to Christmas. Great location. Probs would not stay again unless better room
Stayed 2 nights in Dec 2025

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time at this hotel and we loved it. Location is excellent, staff are friendly and professional, Room was spacious and with the "Club" room, it had all the amenities. It was very clean, and we ate in the bar which was a pleasant experience, and the cocktails were of a very good quality and reasonable. Our only issue is limited on site parking, though there is a NCP next door, queuing was long, and we did not book a breakfast but decided to have one in the morning and it is very expensive; and average.
Stayed 1 night in Dec 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities
Excellent reception staff small issue with room dealt with efficiently and professionally. Great view and facilities. Very comfy stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

jon

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities
Modern hotel
Stayed 1 night in Dec 2025

2/10 Terrible

Bernard

Traveled with partner
Liked: Cleanliness
A really noisy hotel, it’s like sleeping in a night club. Our room was above a function room, the music didn’t shut off until midnight on both nights. We had to move rooms from 119 to 510 and the noise was still terrible. A good location, and rooms are nice but not worth compromising on sleep for.
Stayed 2 nights in Dec 2025

10/10 Excellent

Houmhra

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, fantastic dinner and breakfast
Stayed 1 night in Dec 2025

6/10 Okay

Bridget

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2025

8/10 Good

Mark

Liked: Cleanliness, amenities
We had a nice big suite. Just a shame they let dogs in soon room, our being one of them. A bit of a shock when we walked into the room to find a dog basket and 2 bowls.
Stayed 2 nights in Dec 2025

10/10 Excellent

Emlyn

Liked: Cleanliness, amenities, property conditions & facilities
Welcomed by friendly Front Desk member. Enjoyed a cocktail at lounge while waiting for room. Check-in was easy and quick, room clean and one we requested. Stay was very nice. Good dinner in restaurant. Would return and recommend. Just across the bridge from Shambles for Christmas shopping, Minster, park, river walk and other sites of interest.
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Nice room and good - if a touch pricey - room service. Provided
Stayed 1 night in Nov 2025

6/10 Okay

Edward

Liked: Cleanliness, staff & service
Staff were lovely, baggage storage was easily available. Location was great. Room was fine, but really dark. Terrible for doing hair and makeup. Bed was a bit hard, but had a good sleep. Could hear all sounds loud and quiet in the hallway. No deadbolt on door. Didn't love the layout with the shower open to the room.
Stayed 1 night in Dec 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, staff friendly, room was spacious clean and tidy with everything we needed. Bed was nice and big extra pillows are in wardrobe if you need them. We didn’t have breakfast chose to eat out so I haven’t scored it - location is perfect for York 7 min walk from pretty much everything you need.
Stayed 1 night in Nov 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bed. Excellent breakfast . Staff efficient and friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Lewis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities
Beautiful room, friendly staff and great location.
Stayed 1 night in Dec 2025

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