Malmaison York

4.0 star property

Choose dates to view prices

Photo gallery for Malmaison York

Rooftop terrace
Front of property
In-room safe, desk, soundproofing, iron/ironing board
Bar (on property)
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2 ROUGIER STREET, York, England, YO90 1UU
  • Place, Jorvik Viking Centre
    ‪7 min walk‬
  • Place, Shambles
    ‪9 min walk‬
  • Place, York Minster
    ‪11 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪64 min drive‬

Room options

Standard Double Room

9.0 out of 10
Wonderful
(109 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Twin Room

8.8 out of 10
Excellent
(20 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

Club Room

9.2 out of 10
Wonderful
(40 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

Club Twin Room

9.4 out of 10
Exceptional
(16 reviews)
  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

Club Deluxe

9.4 out of 10
Exceptional
(32 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

FAMILY SUITE

8.8 out of 10
Excellent
(6 reviews)
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

Suite

7.6 out of 10
Good
(5 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

York

Located in Bishophill, Malmaison York is within a 10-minute walk of popular sights such as York Minster and Shambles. This 150-room, 4-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Micklegate Bar - 4 min walk - 0.3 miles
  • York City Walls - 7 min walk - 0.4 miles
  • Jorvik Viking Centre - 7 min walk - 0.4 miles
  • Shambles - 9 min walk - 0.5 miles
  • York Minster - 11 min walk - 0.6 miles

Getting around

  • York Station - 4 min walk
  • Leeds (LBA-Leeds Bradford) - 64 min drive

Restaurants

  • ‪House Of The Trembling Madness - ‬4 min walk
  • ‪Malmaison York - ‬1 min walk
  • ‪The Falcon. - ‬5 min walk
  • ‪The Rise - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Malmaison York

Guests of Malmaison York enjoy features like a gym, free WiFi in public areas, and laundry facilities. You'll find limited parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a banquet hall.
Guests can expect free WiFi and 20-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are also available.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Chez Mal Brasserie
  • Sora Sky Bar

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Late check-in fee for check-in between 11:00 AM and 2:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per night
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Property is also known as

Malmaison York York

Malmaison York Hotel

Malmaison York Hotel York

Frequently asked questions

Are free cancellation options available at Malmaison York?

Malmaison York provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Malmaison York?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Malmaison York on May 31, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Malmaison York?

This hotel is situated in Bishophill within a 10-minute walk of York Minster and Shambles. You'll also find Yorkshire Museum Gardens and York Theatre Royal less than a mile away.

Is there parking available at Malmaison York?

Yes, parking is offered for GBP 27.50 per night.

Does Malmaison York include a casino on the premises?

No, Malmaison York doesn't have a casino.

Is there an indoor pool at Malmaison York?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Malmaison York?

Couples staying at this hotel will appreciate amenities like 24-hour room service and turndown service as well as 2 restaurants.

Does Malmaison York have a hot tub?

No, there isn't a spa tub at this hotel.

Does Malmaison York have a restaurant with a breakfast menu?

Yes, Malmaison York has 2 restaurants, and serves an English breakfast each morning for a surcharge.

Does Malmaison York allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Malmaison York for a fee of GBP 25 per pet, per night. The property also provides food and water bowls.

Does Malmaison York have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Malmaison York?

The closest major airport to Malmaison York is Leeds (LBA-Leeds Bradford), which is about 24.1 mi away.

Are there rooms with balconies at Malmaison York?

No, there aren't any guestrooms with balconies at Malmaison York.

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 757 out of 1298 reviews
Rating 8 - Good. 320 out of 1298 reviews
Rating 6 - Okay. 141 out of 1298 reviews
Rating 4 - Poor. 52 out of 1298 reviews
Rating 2 - Terrible. 28 out of 1298 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities
Staff were awesome. Lovely and welcoming. Room was great with super comfy bed, lovely bathroom and nespresso and biscuits.
Stayed 1 night in Feb 2026

10/10 Excellent

Faith

Stayed 1 night in Feb 2026

10/10 Excellent

Catherine

Stayed 2 nights in Feb 2026

10/10 Excellent

Bill

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, good location
Stayed 1 night in Jan 2026

8/10 Good

Alexander

Stayed 1 night in Jan 2026

10/10 Excellent

Sam

Stayed 2 nights in Jan 2026

8/10 Good

Gemma

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2026

10/10 Excellent

Louise

Stayed 1 night in Dec 2025

6/10 Okay

Peter, Winchester

Business traveler
Liked: Cleanliness, amenities
Reception and check-in could be more welcoming. Musac in restaurant / bar area needs turning-down. Hotel sliding from good to average.
Stayed 1 night in Feb 2026

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
The room was very clean and spacious. Automatic lighting was a nice touch, and even though we stayed in Malmaison Manchester last year, the rooms were very unique. The bathroom and shower room were spotless and all of the staff were lovely and helpful
Stayed 1 night in Feb 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, amenities
Room spotles staf berry helpful
Stayed 1 night in Jan 2026

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Car parking cost a lot of money. Hotel very nice. Staff friendly
Stayed 2 nights in Jan 2026

8/10 Good

Pete

Stayed 2 nights in Dec 2025

10/10 Excellent

Durham

Stayed 1 night in Jan 2026

4/10 Poor

Paul

Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Stayed 1 night in Jan 2026

8/10 Good

Cat

Liked: Cleanliness, property conditions & facilities
The riom was immaculate, the staff was friendly except for the overnight reception. Was disappointed that the spa was nit open as that was the reason i booked. The restaurant was exceptional except for breakfast.
Stayed 2 nights in Jan 2026

10/10 Excellent

Simon

C
Stayed 1 night in Jan 2026

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Amenities
Accessible room given but not asked if this was appropriate. We were in a rush so didn’t have time to complain. Both six feet and over so low basin etc was unhelpful.
Stayed 1 night in Jan 2026

8/10 Good

Mark, London

Stayed 1 night in Dec 2025

2/10 Terrible

Stephanie

Traveled with partner
Disliked: Amenities
First room reeked of perfume. We were provided a different room that was fine/basic if a bit dark and oddly layed out. No slippers. Biggest complaint is that the hotel “closed” the following day at 3pm and we were not permitted to leave luggage for the day. We should have been told this in advance when we booked! Instead we had to shell out an additional 30GBP for luggage storage at the station.
Stayed 1 night in Jan 2026

8/10 Good

Gill

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2026

10/10 Excellent

Clare

Stayed 1 night in Jan 2026

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities
Room excellent. Restaurant/bar staff not very attentive.
Stayed 1 night in Jan 2026