They never gave cleaning services, at the reception the only thing they informed me was where the room was, the sheets had cigarette burns just like the bathroom. We never saw the children's play area, all there was was was adult machines, the laundry much less. At the entrance and exit there were always people. My reservation was for him a non-smoking area and all the time there were people smoking at the entrance obstructing it and without the intention of giving way to us who entered with children, there were children smoking what madness!. in the pool they smoked, and it was dirty. There were never pool towels where it was supposed to be, so we had to go back to the reception to ask about them. the place has a good location. but they must have more Control of their guests or residents because I find it a total lack of respect that there are people smoking where they should not and most importantly obstructing the exits. They have to improve a lot and if that happens they would be excellent.