See all properties

The Ritz-Carlton, Xi'an

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in Xi'an
VIP Access

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Xi'an

Lobby sitting area
Lobby sitting area
1 bedroom, premium bedding, minibar, in-room safe
2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Housekeeping
  • Air conditioning

Explore the area

Map
No. 50, Keji 2nd Road, Xi'an, Shaanxi, 710075
  • Shaanxi History Museum
    ‪7 min drive‬
  • Giant Wild Goose Pagoda
    ‪9 min drive‬
  • Xi'an Bell Tower
    ‪9 min drive‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Club Suite, 1 King Bed, City View

2 bars/lounges, lobby lounge, rooftop bar

Club Suite, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, City View

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

LED TV

Room, 1 King Bed, Non Smoking, City View

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, City View

2 bars/lounges, lobby lounge, rooftop bar

Club Suite, 1 Bedroom, Non Smoking, City View

  • 1184 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, City View

  • 797 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, City View

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, City View

2 bars/lounges, lobby lounge, rooftop bar

Club Room, 1 King Bed, Non Smoking, City View

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, City View

2 bars/lounges, lobby lounge, rooftop bar

Club Room, 2 Double Beds, Non Smoking, City View

  • 538 sq ft
  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Xi'an

Located in Yanta Qu, The Ritz-Carlton, Xi'an is within a 10-minute drive of popular attractions such as Shaanxi History Museum and Xi'an City Walls. This 283-room, 5-star hotel has 3 restaurants, an indoor pool, and a 24-hour gym. It's connected to a shopping center in central Xi'an and also close to Drum Tower.

What's nearby

  • Xi'an City Walls - 6 min drive - 3.4 miles
  • Drum Tower - 7 min drive - 3.7 miles
  • Shaanxi History Museum - 7 min drive - 4.3 miles
  • Giant Wild Goose Pagoda - 9 min drive - 5.1 miles
  • Xi'an Bell Tower - 9 min drive - 5.2 miles

Getting around

  • Tiyuchang Station - 7 min drive
  • Xi'an East Station - 15 min drive
  • Xi'an (XIY-Xianyang Intl.) - 40 min drive

Restaurants

  • ‪心邸商务会所 - ‬10 min walk
  • ‪乡村基 - ‬6 min walk
  • ‪天迴镇 - ‬11 min walk
  • ‪枫叶苑南区 - ‬7 min walk
  • ‪SPR Coffee - ‬6 min walk

About this property

The Ritz-Carlton, Xi'an

Luxury hotel with 3 restaurants connected to a shopping center in Xi'an
The Ritz-Carlton, Xi'an features an indoor pool, a children's pool, and a 24-hour gym. Self parking is offered for CNY 72 per day. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and free newspapers.
55-inch LED TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include minibars, espresso makers, and free newspapers. Housekeeping is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Languages

Chinese (Mandarin), English

Similar properties

Living room

W XIAN

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 46 reviews
$175 nightly
The price is $186
Jul 1 - Jul 2
Total includes taxes and fees
W XIAN

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CNY 72 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 268 for adults and CNY 268 for children
  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • Flair天韵
  • Lobby Lounge大堂吧
  • Tasuro 炙焰
  • Xian Kitchen 鲜厨房
  • 景轩

Things to do

  • 24-hour health club
  • Children's pool
  • Fitness classes
  • Indoor pool
  • Shopping mall
  • Yoga classes

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center

Outdoors

  • Garden
  • Pool loungers

Spa

  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 27 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • No plastic coffee stirrers
  • Renovated entire property - May 2019
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CNY 408.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 1000 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 268 for adults and CNY 268 for children
  • Self parking fee: CNY 72 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Rollaway bed fee: CNY 408.0 per night
  • Laundry fee: CNY 200 per stay
  • Spa fee: CNY 2980 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 2:00 PM—-11:30 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

The Ritz-Carlton, Xi'an Hotel
The Ritz-Carlton, Xi'an Xi'an
The Ritz-Carlton, Xi'an Hotel Xi'an

Frequently asked questions

Are free cancellation options available at The Ritz-Carlton, Xi'an?

The Ritz-Carlton, Xi'an offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Ritz-Carlton, Xi'an?

As of Jun 16, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Xi'an on Jun 17, 2025 start from $167.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of The Ritz-Carlton, Xi'an?

This hotel is situated in Yanta Qu within a short 17-minute walk of Golden Eagle. You'll also find Xi'an City Walls and Small Wild Goose Pagoda within a short drive.

Is there parking available at The Ritz-Carlton, Xi'an?

Yes, parking is offered for CNY 72 per day with in/out privileges. Though parking is limited, accessible parking and electric car charging are also available.

Is there a spa at The Ritz-Carlton, Xi'an?

Spa services at the hotel include facials, massages, and body treatments.

Does The Ritz-Carlton, Xi'an have a casino?

No, The Ritz-Carlton, Xi'an doesn't have a casino.

Will I find an indoor pool at The Ritz-Carlton, Xi'an?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 11:00 PM.

What amenities will couples enjoy at The Ritz-Carlton, Xi'an?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and a restaurant with al fresco dining.

Does The Ritz-Carlton, Xi'an have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Ritz-Carlton, Xi'an have a restaurant that serves breakfast?

Yes, The Ritz-Carlton, Xi'an has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Ritz-Carlton, Xi'an allow pets to stay for free?

No, pets and service animals aren't allowed at The Ritz-Carlton, Xi'an.

Are there connecting rooms at The Ritz-Carlton, Xi'an?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from The Ritz-Carlton, Xi'an?

The closest major airport to The Ritz-Carlton, Xi'an is Xi'an (XIY-Xianyang Intl.), which is 23.3 mi away (40 minutes by car).

Are there rooms with balconies that I can book at The Ritz-Carlton, Xi'an?

No, there aren't any guestrooms with balconies at The Ritz-Carlton, Xi'an.

Does The Ritz-Carlton, Xi'an host weddings?

There are wedding services available at The Ritz-Carlton, Xi'an if that's in your vacation plans.

The Ritz-Carlton, Xi'an Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 54 out of 60 reviews
Rating 8 - Good. 3 out of 60 reviews
Rating 6 - Okay. 3 out of 60 reviews
Rating 4 - Poor. 0 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeong-Ho, san diego

Stayed 2 nights in Feb 2025

10/10 Excellent

Nan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unforgettable experience
Stayed 4 nights in Jan 2025

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful reception staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephen, Los Altos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Peng, Hartsdale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services
Stayed 1 night in Nov 2024

10/10 Excellent

donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Zhiqiang

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 4 nights in Nov 2024

6/10 Okay

Chin Shiang

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Smoking allowed and not stopped immediately

The hotel allowed some guests to smoke. This made the entire floor reeking of cigarette smell. We made a complaint but it looks like not much was done as we saw the culprit smoking from a pipe near the lift lobby the following day. Not acceptable for a Ritz Carlton!
Stayed 3 nights in Oct 2024

6/10 Okay

Ming Hong

Liked: Staff & service, amenities
The water temperature in the shower sometimes fluctuates, cyclying between luke warm and scolding hot.
Stayed 1 night in Oct 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

ADELE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience - exceptional in every possible way. One of the best hotels we have ever stayed in. Rooms, staff, food - all was just fabulous and unforgettable.
Stayed 1 night in Sep 2024

10/10 Excellent

Lucia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and amazing services.
Stayed 2 nights in Sep 2024

10/10 Excellent

WENMING

Stayed 2 nights in Jun 2024

10/10 Excellent

Qiwen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent and really kids friendly.
Stayed 4 nights in Jun 2024

10/10 Excellent

Jeannie, Saint Augustine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Ritz Carlton Xi'an was truly exceptional, thanks to the impeccable service provided by Chief Concierge, Edward Miao. He went above and beyond his duties to ensure that every aspect of our stay was meticulously planned and executed flawlessly. From the moment we arrived, all our requests were promptly attended to, leaving us feeling completely at ease and well taken care of throughout our entire stay. Edward's attention to detail and his genuine dedication to creating a delightful experience for us truly made our time at the Ritz Carlton Xi'an unforgettable. His personalized recommendations and insider knowledge of the city truly enriched our visit, allowing us to experience the best that Xi'an has to offer. Our stay at Ritz Carlton Xi'an was made truly exceptional by the remarkable service provided by the service staff. Their unwavering commitment to ensuring our comfort and satisfaction made all the difference, and we are immensely grateful. Thank you for surpassing our expectations and for creating a delightful and memorable experience for us.

10/10 Excellent

Lawrence

Stayed 3 nights in Nov 2023

10/10 Excellent

Stephen

Stayed 3 nights in May 2023

10/10 Excellent

Meredith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We had a fantastic stay at the Ritz Carlton Xi'an! The service from start to finish was perfect! A special thanks to Edward in concierge and Rianna in guest services for going above and beyond to make our stay perfect. The rooms were typical RC perfection and the food in the restaurant/room service was excellent! I highly recommend this hotel and if we ever come back we would absolutely stay here!
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While traveling in China over two weeks, I tried six hotels, which included multiple Ritz Carltons and a Four Seasons and this hotel by far was my favourite experience. This hotel surpassed all expectations as it relates to room quality and style. The staff was great, but their were occasionally language barriers, which was not the case at other hotels. The service has a whole was good and I cannot recommendation this hotel enough.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, modern hotel. Excellent staff keen to impress. Views our lovely of Xi'an city skyline. Nice spa facilities. Hotel was basically faultless, would be surprised if there is a better hotel in Xi'an.
Stayed 2 nights in Oct 2019

10/10 Excellent

MARY

Stayed 7 nights in Feb 2025

10/10 Excellent

Youyan

Stayed 1 night in Feb 2025

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

Hotels

Aparthotels Sparks
Cheap Hotels in Toledo
Hilton Vacation Club The Historic Powhatan Williamsburg
Hotels with Hot Tubs in Winona
Luxury Hotels in Burlington
Hotels with a Lazy River in Coastal Georgia
Hotels in Central Phoenix
Hotels in Oak Grove
Room V @ Jalan Sultanah Near Bus Stop Batu Pahat
Gay Friendly Hotels in Prince Edward Island
Glasshouse Hotel and Suites
Country Inn & Suites by Radisson, Elk River, MN
OYORooms Hotels in Rasipuram
Hotels in Ashland
Hotels in Stamford
Sybaris Pool Suites Indianapolis
Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Flights

Flights from Newark (EWR) to Fort Myers (RSW)
Flights from New York to Madison
Flights from Lubbock to Tampa
Flights from Baltimore to Dublin
Flights from Toronto to Richmond
Flights from Charleston to Mobile
Flights from Campbell River to Edmonton International Airport
Flights from Bari to Catania
Flights from Denver (DEN) to Orlando (MCO)
Flights from Minneapolis - St. Paul to Panama City Beach
Flights from Oakland to Spokane

Cars

Car rentals in Sechelt

Packages

Manchester Vacations