Grand Hyatt Xi An

5.0 star property
Luxury hotel with 5 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Grand Hyatt Xi An

Front of property - evening/night
Coffee service
Indoor pool
Food and drink
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Spa
  • Housekeeping
  • Air conditioning

Explore the area

Map
No 12 Jinye Road, High Tech Zone, Xi'an, Shaanxi, 710065
  • Giant Wild Goose Pagoda
    ‪9 min drive‬
  • Xi'an Bell Tower and Drum Tower
    ‪13 min drive‬
  • Xi'an Bell Tower
    ‪14 min drive‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪28 min drive‬

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Room options

Grand Suite, 1 King Bed (Deluxe)

  • 958 sq ft
  • Sleeps 4
  • 1 King Bed

Grand King Room

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Twin Room

  • 850 sq ft
  • Sleeps 3
  • 2 Twin Beds

Grand Twin Room

  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

Grand Corner Room

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Club Deluxe King Room

  • 828 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Club King Room

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Club Twin Room

  • 850 sq ft
  • Sleeps 3
  • 2 Twin Beds

Grand Executive Suite

  • 1614 sq ft
  • Sleeps 6
  • 1 King Bed

Grand Suite King Room

  • 958 sq ft
  • Sleeps 4
  • 1 King Bed

Family Room

  • 850 sq ft
  • Sleeps 4
  • 2 Twin Beds

Family Room

  • 958 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Xi'an

Located in Yanta Qu, Grand Hyatt Xi An is a leisurely stroll from sights such as Xi'an Greenland Pico International Convention and Exhibition Center and Yongyang Park. This 380-room, 5-star hotel has 5 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Shaanxi History Museum - 9 min drive - 5.8 miles
  • Xi'an City Walls - 10 min drive - 5.6 miles
  • Giant Wild Goose Pagoda - 11 min drive - 6.3 miles
  • Xi'an Bell Tower and Drum Tower - 12 min drive - 7.3 miles
  • Xi'an Bell Tower - 12 min drive - 7.5 miles

Getting around

  • Tiyuchang Station - 10 min drive
  • Xi'an East Station - 18 min drive
  • Xi'an (XIY-Xianyang Intl.) - 37 min drive

Restaurants

  • ‪润园咖啡 - ‬3 min walk
  • ‪嘉苑茗茶 - ‬3 min walk
  • ‪金融+Coffee - ‬6 min walk
  • ‪鑫华府 - ‬1 min walk
  • ‪意浓世界咖啡厅 - ‬3 min walk

About this property

Grand Hyatt Xi An

Luxury hotel with 5 restaurants and a full-service spa
Grand Hyatt Xi An features a full-service spa, an indoor pool, and a gym. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and DVD players. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include minibars, coffee makers, and safes.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 178 for adults and CNY 178 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill

Full-service spa

  • Spa open daily

Accessibility

  • No elevator

More

  • 34 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 178 for adults and CNY 178 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Xi Hotel Xi'an
Grand Hyatt Xi Hotel
Grand Hyatt Xi Xi'an
Grand Hyatt Xi
Grand Hyatt Xi An Hotel
Grand Hyatt Xi An Xi'an
Grand Hyatt Xi An Hotel Xi'an

Frequently asked questions

Are free cancellation options available at Grand Hyatt Xi An?

Grand Hyatt Xi An provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Hyatt Xi An?

As of May 22, 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Xi An on Jun 1, 2025 start from $91.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Grand Hyatt Xi An?

This hotel is situated in Yanta Qu within a short 14-minute walk of Yongyang Park. You'll also find Golden Eagle and Shaanxi Swimming and Diving Stadium within a short drive.

Will I be able to park at Grand Hyatt Xi An?

Yes, self parking is offered for free at the hotel.

Is a spa located at Grand Hyatt Xi An?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Grand Hyatt Xi An feature a casino at the property?

No, Grand Hyatt Xi An doesn't have a casino.

Is there an indoor pool at Grand Hyatt Xi An?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 11:00 PM.

What amenities will couples enjoy at Grand Hyatt Xi An?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 5 restaurants.

Does Grand Hyatt Xi An have a hot tub?

No, but this hotel does have a steam room.

Does Grand Hyatt Xi An have a restaurant that serves breakfast?

Yes, Grand Hyatt Xi An has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Grand Hyatt Xi An allow pets to stay free of charge?

No, pets and service animals aren't allowed at Grand Hyatt Xi An.

Are there connecting rooms at Grand Hyatt Xi An?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Grand Hyatt Xi An?

The closest major airport to Grand Hyatt Xi An is Xi'an (XIY-Xianyang Intl.), which is 28.5 mi away (37 minutes by car).

Can I book a room with a balcony at Grand Hyatt Xi An?

No, you won't find guestrooms with balconies at Grand Hyatt Xi An.

Grand Hyatt Xi An Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 50 out of 65 reviews
Rating 8 - Good. 9 out of 65 reviews
Rating 6 - Okay. 2 out of 65 reviews
Rating 4 - Poor. 2 out of 65 reviews
Rating 2 - Terrible. 2 out of 65 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

glenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food option is a great value for money. The staff were all helpful and friendly. The rooms were clean. My stay was just too short but will definitely recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Grand Hyatt was very clean, and our room was well appointed. Staff were responsive to our requests. Excellent selection at the breakfast buffet and the evening Happy Hour.
Stayed 2 nights in Aug 2024

8/10 Good

Paul, Sterling

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I upgraded to 1 BR suite and was disappointed that the AC wouldn’t work at all. Staff move us to another suite and was better. Frustraded that we had too pack twice in one day however staff was good about things. Would stay again…
Stayed 7 nights in May 2024

10/10 Excellent

Ze

Stayed 5 nights in Feb 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay

The AC was off in almost the entire building. It was about 95 degrees or more outside and they kept it off but didn’t tell you before arriving. Then they would turn it on when you arrived just in your room not main areas. So my room (a suite) had no AC and they tried to fix it twice. It was so bad that moved me to another room and the AC still took half the night to finally work. So I had a horrible sleep. They actually kept sending a repair man to the room which made it even more dreadful as who wants to stay in a hotel room with a maintenance guy in your room all night?! To advertise 5 star and charge full price for the suite, and then not have any of the amenities functioning (oh I forgot the one western restaurant was not open the day I checked in 😂 and also the concierge had no clue where any were... even though I found one directly across the street from walking) was shameful. They also had dirty windows so bad you couldn’t see out of them. I know times are tough but at least let people know and make concessions if you aren’t operating at full as advertised amenities and conveniences of your hotel.
Stayed 1 night in Aug 2020

8/10 Good

Helen

Stayed 3 nights in Nov 2019

10/10 Excellent

Meijia

Stayed 3 nights in Oct 2019

10/10 Excellent

Nimish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel

Great location, and perfect hotel. Good service and highly recommended.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent restaurants. Highly recommended.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean. The staff are very pleasant and helpful
Stayed 4 nights in Jul 2019

10/10 Excellent

Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with stunning architecture. The staff speaks very well English.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on 5 star properties in Beijing, Shanghai and Xi'an.. This is the best ever
Stayed 1 night in Feb 2019

10/10 Excellent

Roger, New York, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this new hotel for 5 nights during the Chinese New Year. Despite the fact this hotel is located away from major tourists sites, it was almost fully booked. The architecture itself is something to marvel. The service AND amenities are far beyond the normal standard of any Grand Hyatt. Scarlett and her colleague at the front desk immediately made us feel at home with their attentive service. We booked a corner room on higher floors which had a spectacular view of the city. The restaurant on 22nd floor offers good mixture of Western and local delicacies for breakfasts. Although it was mostly packed with guests, the staff still managed to handle our daily cappuccino requests in a timely fashion. The gym, pool and spa are also one of best we've experienced. After so many days of Chinese food, we decided to try their Italian restaurant. As frequent travelers to Italy, we were so impressed with both the quality and authenticity of the food. Couldn't believe the hotel was just opened in April 2018 considering the fact that everyone is so well trained. Even our maid left hand written notes a few times wishing us a Happy New Year. Very touched and impressed. Would definitely stay there again when we visit Xi'an.
Stayed 5 nights in Feb 2019

10/10 Excellent

FRANK

Very Nice Grand Hyatt

Very nice hotel and maybe the best in that area. For sure we will like to go back.
Stayed 2 nights in Aug 2018

10/10 Excellent

FRANK

Very nice Grand Hyatt

The hotel is very nice and all staffs are very friendly. We have stayed there for 4 nights and tried every restaurant inside. The breakfast is nice. The Asia BBQ is a bit over pricing for the qualifty of meat provided but the service is still very good. The steak at Italian restaurant is good and taste much better. However, our favor is still the Chinese restaurant and their Peking Duck and spicy tofu are so delicious. For sure I will come back to this hotel again if I need to traval back to this area.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

jinwoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jiyeon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

KI EUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

니코님에게 감사 전합니다

깔끔하게 잘 정리 정돈 되어 있어서 만족하였습니다 고객 스태프중 니코님에게 너무 친절하게 도움주셔서 감사의 말 전하고 싶습니다
Stayed 3 nights in Nov 2024

10/10 Excellent

junggeun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in XI AN

중국 시안 출장 숙박. 시설이 좋고, 특히 저녁 부페가 정말 좋습니다. 브랜드에 걸맞는 서비스를 갖춘 호텔입니다.
Stayed 3 nights in Nov 2024

10/10 Excellent

Heeseok

Stayed 1 night in Oct 2024