The whole booking, communication, check in process was a breeze!! I've was very impressed with that! The house was gorgeous and spacious! 2 things I wished would have been a little better was one of the bedswas very very sqeaky and not a joy to sleep in and there was a LOT of dust under the beds and on one of the celing fans in the bedroom. I was kind of shocked really. And I'm not a very picky person. We did search around for more blankets for a couple of the bedrooms as well. But other than that, it was fabulous and I am cery happy we chose that place to stay! I will be using VRBO again when we go to Alaska next year!! Thanks so much~ Vicki J.