Lakes Hotel and Spa

5.0 star property

Choose dates to view prices

Photo gallery for Lakes Hotel and Spa

Front of property
Indoor pool
Penthouse with Roof Top Hot Tub (Adults Only) | Living area | 40-inch flat-screen TV with digital channels, TV
2 bars/lounges, poolside bar
Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Gym

Explore the area

View in a map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Place, Lake Windermere
    ‪3 min walk‬
  • Place, Bowness Pier
    ‪5 min walk‬
  • Place, World of Beatrix Potter
    ‪9 min walk‬

Room options

Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Snug Double

9.6 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Small Double

9.8 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Family Room (Sleeps Six)

  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

Family Room (Sleeps Three)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Penthouse with Roof Top Hot Tub (Adults Only)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Standard Double Room

9.8 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Double room with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(52 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Lake Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Bowness Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Windermere Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Double Room with Hot Tub (Small, Adults only)

10.0 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Ground Floor Double

9.6 out of 10
Exceptional
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub (Adults Only)

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub sleeps 4 (Adults Only)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Exterior Cosy Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Exterior Cosy Double Room with Bunk/Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Exterior Double Room (Direct Access to Lakes Spa)

10.0 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Windermere

Lakes Hotel and Spa places you within a 5-minute walk of Lake Windermere and Bowness Pier. This 5-star hotel welcomes guests with 57 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Lake Windermere - 3 min walk - 0.2 miles
  • Bowness Pier - 5 min walk - 0.3 miles
  • World of Beatrix Potter - 9 min walk - 0.5 miles
  • Old Laundry Theatre - 9 min walk - 0.5 miles
  • Windermere Jetty Museum of Boats, Steam and Stories - 16 min walk - 0.9 miles

Getting around

  • Windermere Station - 4 min drive
  • Manchester Airport (MAN) - 102 min drive

Restaurants

  • ‪Lake View Garden - ‬5 min walk
  • ‪Quayside Sports Bar - ‬7 min walk
  • ‪Bowness Tap Rooms - ‬6 min walk
  • ‪Costa Coffee - ‬6 min walk
  • ‪The Village Inn Bar & Grill - ‬6 min walk

About this property

Lakes Hotel and Spa

Guests of Lakes Hotel and Spa enjoy a full-service spa, an indoor pool, and a gym. If you drive, self parking is GBP 12.00 per night, and there's also an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include 15 hot tubs, a sauna, and free WiFi in public areas.
40-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other standard amenities include coffee makers, safes, and phones.
15 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (GBP 12 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Bar
  • The Waterbird

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 16 and younger (only guests older than 16 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 12.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 8
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Parties and events are allowed on site. Maximum attendees: 8.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Frequently asked questions

Is free cancellation available at Lakes Hotel and Spa?

Lakes Hotel and Spa offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Lakes Hotel and Spa?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at Lakes Hotel and Spa on Mar 30, 2026 start from $211, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Lakes Hotel and Spa?

This hotel in Windermere is within a 10-minute walk of Lake Windermere, World of Beatrix Potter, and Old Laundry Theatre. You'll also find Windermere Jetty Museum of Boats, Steam and Stories and Hill Top Farm within a short drive.

Will I be able to park at Lakes Hotel and Spa?

Yes, parking is offered for GBP 12.00 per night.

Is there a spa at Lakes Hotel and Spa?

Lakes Spa is the hotel's spa and services include deep-tissue massages, aromatherapy, and body wraps.

Does Lakes Hotel and Spa feature a casino?

No, Lakes Hotel and Spa doesn't have a casino.

Will I find an indoor pool at Lakes Hotel and Spa?

Yes, this hotel has an indoor pool along with 15 hot tubs. Guests have pool access between 8:00 AM and 10:30 PM.

Is Lakes Hotel and Spa good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Lakes Hotel and Spa?

Yes, guests can enjoy 15 spa tubs at this hotel.

Does Lakes Hotel and Spa have a restaurant with a breakfast menu?

Yes, Lakes Hotel and Spa serves buffet breakfast for a surcharge each morning at The Bar.

Will Lakes Hotel and Spa allow pets to stay free of charge?

No, pets aren't allowed at Lakes Hotel and Spa though service animals are welcome.

Are there connecting rooms at Lakes Hotel and Spa?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Lakes Hotel and Spa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake or garden views.

Does Lakes Hotel and Spa have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Lakes Hotel and Spa.

Lakes Hotel and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1030 out of 1255 reviews
Rating 8 - Good. 129 out of 1255 reviews
Rating 6 - Okay. 68 out of 1255 reviews
Rating 4 - Poor. 19 out of 1255 reviews
Rating 2 - Terrible. 9 out of 1255 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alex

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay A had an awesome upgraded room, awesome spa facilities, great staff throughout too
Stayed 2 nights in Dec 2025

10/10 Excellent

Tom

Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were fantastic as usual. Breakfast was hearty and great quality. Room was very nice and cozy - the bed is particularly comfy. Spa was great, clean, and good service. Pub food was lovely.
Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Everything! Helpful, happy staff, lovely room, breakfast was great! And love the spa
Stayed 1 night in Dec 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing and very welcoming, with excellent hospitality throughout our stay. The room was spotless and very well maintained. The only downside was that there were no complimentary bottles of water in the room, which was surprising given the hotel’s excellent reviews. I had to go downstairs in the middle of the night to fill a cup with water. Aside from this, we really loved our stay and would happily return.
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Stayed 2 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
We had the best night away. The staff were so nice and helpful. The location is perfect and the Spa is the nicest we have been to. I can’t recommend the hotel and Spa enough, we will definitely be rebooking soon.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Everything and everyone was wonderful
Stayed 1 night in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Large room. Well appointed public bars and spaces. Only disappointment was the buffet breakfast. The food in the hot service display wasn't replenished frequently enough. Food was left for long periods making the bacon & eggs beyond the capability of a steak knife.
Stayed 1 night in Dec 2025

10/10 Excellent

Marley Blu

Liked: Cleanliness, staff & service, amenities
The most wonderful night away at a truly beautiful hotel with fantastic spa facilities. We were upgraded on arrival to a suite with a hot tub on the balcony, which made the whole trip even more special. Thank you! We dined at Mizumi, the Asian restaurant, and the food was absolutely divine. The waitresses were exceptional and really enhanced the experience. Breakfast was excellent too, with plenty of choice. Overall, an amazing stay with kind, welcoming, and helpful staff throughout. We can’t wait to return❤️
Stayed 1 night in Dec 2025

10/10 Excellent

Sameera

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything was wonderful
Stayed 1 night in Dec 2025

10/10 Excellent

Max

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub on the room balcony was the star of the show of course, it was excellent, as was the breakfast, plenty options and delicious fresh food. The staff were amazing and the extra touches, like the mulled wine at check in (it’s Christmas) really made the experience perfect. Only negatives I can say are the room was slightly dark and dated, and the public spa area was quite crowded.
Stayed 1 night in Dec 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities
The room was amazing and staff were great! The spa was excellent!
Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Nov 2025

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean warm room and complimentary toiletries, friendly helpful staff and a lovely welcome, I'm only giving 4 stars because after checking while booking that I could eat gluten free I was left very disappointed and hungry after waiting 30 mins for a gluten free breakfast half of it was missing and cold also the sausages were raw, the breakfast everyone else was eating looked amazing and they had a lot of delicious looking choices, had a long travel home very hungry, I should say staff were very apologetic and did refund, otherwise an amazing stay
Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 2 nights in Nov 2025

10/10 Excellent

Lauren

Stayed 1 night in Nov 2025

4/10 Poor

Nick

Stayed 2 nights in Nov 2025

10/10 Excellent

Jim

Stayed 2 nights in Nov 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t feel 5 star
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great hotel. Will definitely be back.
Stayed 1 night in Nov 2025

10/10 Excellent

Gurinder

Stayed 1 night in Nov 2025

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything perfect apart from the shower in the room not getting warm !
Stayed 1 night in Nov 2025

10/10 Excellent

Graeme

Stayed 1 night in Aug 2025