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Lumber Jack Lodge, Ascend Hotel Collection

2.5 star property
Central hotel with free parking connected to the convention center in West Branch

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Photo gallery for Lumber Jack Lodge, Ascend Hotel Collection

Indoor pool
Lobby
Indoor pool
Free WiFi, bed sheets
Exterior

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Bar
  • Gym
  • Hot Tub
  • Pool

Explore the area

Map
2980 Cook Rd, West Branch, MI, 48661
  • Tanger Outlets West Branch
    ‪2 min walk‬
  • Irons Park
    ‪4 min drive‬
  • The Nightmare Golf Course
    ‪13 min drive‬

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Room options

Standard Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Free WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

West Branch

Lumber Jack Lodge, Ascend Hotel Collection places you next to Tanger Outlets West Branch and within 2 miles (3 km) of Irons Park. This 81-room hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi. It's centrally located in West Branch, connected to the convention center,6.8 mi (10.9 km) from The Dream Golf Course, and also 6.8 mi (11 km) from Mud Lake.

What's nearby

  • Tanger Outlets West Branch - 2 min walk - 0.1 miles
  • Irons Park - 4 min drive - 1.8 miles
  • The Dream Golf Course - 9 min drive - 8.1 miles
  • The Nightmare Golf Course - 13 min drive - 8.8 miles
  • Ogemaw Hills Pathway Trailhead - 15 min drive - 8.5 miles

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Rancheros Mexican Grill - ‬3 min drive
  • ‪Culver's - ‬4 min walk
  • ‪Dairy Queen - ‬5 min drive

About this property

Lumber Jack Lodge, Ascend Hotel Collection

Central hotel with free parking connected to the convention center in West Branch
At Lumber Jack Lodge, Ascend Hotel Collection, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Other amenities at this golf hotel include a hot tub, a conference center, and a microwave in a common area.
Guests can expect free WiFi and TVs with cable channels and pay movies. Bathrooms offer rainfall showers and hair dryers. Free local calls are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Lobby

Super 8 by Wyndham West Branch

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
8.4 out of 10, Very Good, 1,008 reviews
$108 nightly
The price is $119
Aug 3 - Aug 4
Total includes taxes and fees
Super 8 by Wyndham West Branch

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lumber Jack

Things to do

  • 36-hole adjacent golf course
  • Billiards/pool table
  • Golf carts
  • Gym
  • Hot tub
  • Indoor pool
  • Pro golf shop

Family friendly

  • Fenced pool
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Shared microwave

Business services

  • 7 meeting rooms
  • Conference center

Outdoors

  • Outdoor furniture

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 11:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn West Branch
Quality West Branch
West Branch Quality Inn
Quality Hotel West Branch
Quality Inn West Branch
Lumber Jack Lodge, Ascend Hotel Collection Hotel
Lumber Jack Lodge, Ascend Hotel Collection West Branch
Lumber Jack Lodge, Ascend Hotel Collection Hotel West Branch

Frequently asked questions

What's there to see close to Lumber Jack Lodge, Ascend Hotel Collection?

This hotel is located in West Branch, just steps from Tanger Outlets West Branch. Irons Park is also within a driving distance of 2.7 mi.

Is there parking available at Lumber Jack Lodge, Ascend Hotel Collection?

Yes, self parking is offered for free at the hotel.

Does Lumber Jack Lodge, Ascend Hotel Collection include a casino?

No, Lumber Jack Lodge, Ascend Hotel Collection doesn't have a casino.

Is there an indoor pool at Lumber Jack Lodge, Ascend Hotel Collection?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 9:00 AM and 11:00 PM.

What do couples enjoy most about Lumber Jack Lodge, Ascend Hotel Collection?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Lumber Jack Lodge, Ascend Hotel Collection?

Yes, guests can enjoy a spa tub at this hotel.

Does Lumber Jack Lodge, Ascend Hotel Collection feature a restaurant that includes a breakfast menu?

No, Lumber Jack Lodge, Ascend Hotel Collection doesn't have a restaurant that serves breakfast.

Will Lumber Jack Lodge, Ascend Hotel Collection allow pets to stay for free?

No, pets aren't allowed at Lumber Jack Lodge, Ascend Hotel Collection.

Are there connecting rooms at Lumber Jack Lodge, Ascend Hotel Collection?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Lumber Jack Lodge, Ascend Hotel Collection?

No, at Lumber Jack Lodge, Ascend Hotel Collection, there aren't any guestrooms that list a balcony.

Lumber Jack Lodge, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 32 out of 63 reviews
Rating 8 - Good. 18 out of 63 reviews
Rating 6 - Okay. 10 out of 63 reviews
Rating 4 - Poor. 3 out of 63 reviews
Rating 2 - Terrible. 0 out of 63 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Timothy, Romeo

Liked: Cleanliness, staff & service, property conditions & facilities
What we did like was the pool/ game room area and the restaurant
Stayed 3 nights in Apr 2025

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff are great. The assistant manager is also very nice. The general Manager, well I am still waiting to hear back from him about the restaurant complaint as he oversees the lodge and the restaurant. The lodge itself is great, although they do advertise a fitness area in the lodge, yet I was unable to find it. The room was very clean and comfortable although there was no coffee maker in the room, they do offer it complimentary in reception and in the vending area. The lodge also has the Lumber jack restaurant with it. My review is about the lodge and the restaurant review is on Google as a 1 star, I ask you to make your own opinions!
Stayed 2 nights in Apr 2025

10/10 Excellent

SUSAN

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. We like the gift shop and the restaurant too.
Stayed 1 night in Mar 2025

10/10 Excellent

Brenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

peter

Stayed 1 night in Mar 2025

10/10 Excellent

Krysten

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the new refreshed look! Our room was clean and stylish. My only complaint would be the shower door was weird and the floor would get wet. Also the tv remote wouldn't work.
Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Mar 2025

6/10 Okay

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cabin style

Nice, clean, log cabin style hotel. Easy, friendly check-in, plenty of parking. Heated pool w/pool side rooms. Family restaurant w/a full bar. Plenty of souvenir type things to buy along with plenty pictures thatctell the generational story of this hotel. No in-room coffee, but coffee & tea are available for guests in the lobby. Overall a nice overnight stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bugs in Hotels.com

Hotels.com reservation system failed and although I had a confirmation number, there were no vacancies at the hotel. With the help of the staff, I was able to locate the only vacancy in the area at a hotel for $60 more per night that was a 40 minute drive, so my vacation wasn't completely ruined.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Jesse, Providence, RI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rustic and charming

Quality Inn has a pretty consistent brand, but this location has more rustic charm and character than other Quality Inns. The staff were always friendly, rooms were nice and clean. If you don't like stairs or have a lot of luggage, it would be wise to request a ground floor room when you make the reservation. They do not have an elevator that can handle the luggage cart. My only disappointment was that the nightly rate was higher than any other Quality Inn I've stayed at before. Usually we just stay at a campground in the area, but this trip was in November and I don't have an RV.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Robert, Hartland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old but Super Clean

Older hotel but super clean. We do an annual bowling trip to West Branch and the Quality is where we will be staying from now on. Proves it doesn't have to be new to be clean.

8/10 Good

Deb, MI

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable with north woods feel. Very nice attached restaurant and friendly staff.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

My visit

The mattresses in both beds were very worn. The towels were thin and one was stringy when I took a shower. The hallways were like a maze with turns and unlabeled doors I had to go through. With the price I paid, I was expecting more. The hotel behind this one is $35 cheaper with better mattresses and towels. ...and free breakfast.

10/10 Excellent

Scott, Ada Mich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel, room, and breakfast was great******

8/10 Good

Selena

Liked: Cleanliness, room comfort

8/10 Good

Eileen, Flint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Needed a place for one night, very nice..

10/10 Excellent

Rick, Toledo, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work Trip

2 rooms booked for business all went great hotel was close to our project site

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean

very comfortable and clean, nice decor and in line with the area, very spacious, missing mini fridge and microwave

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay and room was clean, only problem we had was we were on 2nd floor right next to door to upper level and every time someone came thru door it slammed while we were trying to sleep.

8/10 Good

Diane, Fort Wayne

Liked: Cleanliness, staff & service
Disliked: Room comfort
They need new mattresses! The hotel is nice otherwise.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

10/10 Excellent

global travelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great up north stay

Really clean and nicely furnished room, excellent staff and probably the best bed I have ever slept in.