You need more handicap parking spaces. You not up to code on that. Other than that, it was a great stay!!!
No complaints. Room was clean. Ice machine on second floor wasn’t working. Other than that, it was fine.
I was very pleased that the shower didnt make that sqeaky noise when i took my shower. The beds were not very comfortable. The air conditioner didnt work after we went to sleep. Staff was very nice. Doors slamming the hole night.
This hotel is in good condition It’s been updated and looks to be fairly well maintained.
Check-in staff acted disinterested in our presence, as if we were disturbing her.
The check-in was okay. The lady was a bit abruot, but got us in quickly. The chexk-out stafff was more than accommodating. The room was clean, the halls quiet, qnd all was comfortable. The breakfast was basic but good and staff was nice there, too. Very good location.
Free breakfast was more like would you like a waffle and toast? Was the worst breakfast selection I have ever seen. Hotel had a funky smell over all. The room was not bad for under $100 a night. Location was good and friendly staff.
Pros: - Reasonable price - Near to the highway, on the way to Mackinac Island - Jacuzzi! - Breakfast was ok Cons: - No microwave in the room - No refrigerator in the room
It was an easy check in. Pet friendly. Front desk girl was nice and customer service was great.
We needed a quick overnight stay. It wasn't a huge deal but we did enjoy the Room the bad was big and comfortable and the Room was clean
So called “breakfast” was a kid’s meal! Waffle, apple and a Trix yogurt! Really. plan your breakfast for the Big Boy across the street. However, staff was friendly.
Only thing is very clean and we needed get away from for a day.
We come up on weekends to ride the trails, we love to stay at the Super 8 in Westbranch. It is very close to St. Helen and so many places to eat and shop! The hotel has super nice people there, all positions are very friendly!!
Enjoyed staying and being able to swim/ use the hot tub. I only wish there had been an outside pool, but overall our visit was very nice. Will definitely be looking into staying again.
Paint peeling off the bathtub and black stuff coming out of the bathtub faucet when running hot water.
Older Hotel but newly renovated. Charming and rustic decor, I literaly asked who decorated lol. Staff was super sweet, VERY accomodating. Rooms were neat and clean. Pool and hot tub were great. I would definately stay again.
lots of remodeling done in rooms. very nice. we were traveling from Ann Arbor , heading to the UP and its a good half way stop.
Had a nice quiet time with my wife and stayed warm!
Staff was inattentive, price was ridiculous for a two star hotel. Clean. Limited selection continental breakfast. Centrally located. Overall a fine experience.
Located within a 5-minute walk of Tanger Outlets West Branch, Super 8 by Wyndham West Branch is within a few miles (5 km) of Irons Park. This 77-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 10 AM.
The 77 rooms have an array of amenities, including coffee makers, free local calls, and safes. Guests can expect free WiFi and TVs with cable channels. Rooms also include hair dryers.
Guests staying at Super 8 by Wyndham West Branch enjoy an indoor pool, a spa tub, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include laundry facilities and a gift shop.
You need more handicap parking spaces. You not up to code on that. Other than that, it was a great stay!!!
No complaints. Room was clean. Ice machine on second floor wasn’t working. Other than that, it was fine.
I was very pleased that the shower didnt make that sqeaky noise when i took my shower. The beds were not very comfortable. The air conditioner didnt work after we went to sleep. Staff was very nice. Doors slamming the hole night.
Thank you for letting us know about your stay. I apologize that guests were not very respectful of others in the hotel. This is certainly something that we will do our best to improve. I am also sorry to hear about the issues with the air conditioner. We do hope that we will have you as our guest again in the future with smoother sailing!
Thank you for leaving us a rating regarding your stay! We look forward to having you as our guest again in the future.
This hotel is in good condition It’s been updated and looks to be fairly well maintained.
Thank you for your feedback on your stay with us! We look forward to having you as our guest again soon
Check-in staff acted disinterested in our presence, as if we were disturbing her.
I apologize for your experience with the staff member. I will certainly be looking into this feedback as you, the guest, are the only reason we are here. We hope that you will not make that your last visit. Thank you for taking the time to let me know your concern.
The check-in was okay. The lady was a bit abruot, but got us in quickly. The chexk-out stafff was more than accommodating. The room was clean, the halls quiet, qnd all was comfortable. The breakfast was basic but good and staff was nice there, too. Very good location.
I am glad to hear that you enjoyed your stay with us here at the Super 8 in West Branch, MI! We are continuously working on improvement of guest relations and will certainly take this feedback to our next training session. We desire to be the best and appreciate your candor!
Free breakfast was more like would you like a waffle and toast? Was the worst breakfast selection I have ever seen. Hotel had a funky smell over all. The room was not bad for under $100 a night. Location was good and friendly staff.
Pros: - Reasonable price - Near to the highway, on the way to Mackinac Island - Jacuzzi! - Breakfast was ok Cons: - No microwave in the room - No refrigerator in the room
It was an easy check in. Pet friendly. Front desk girl was nice and customer service was great.
Thank you for taking the time to leave us a review about your stay! I am glad that you enjoyed your stay and we look forward to serving you as our guest again in the future!
Thank you for your feedback! We were able to get the ice machine rolling again. We look forward to having you as our guest again soon!