del Lago Resort & Casino

4.0 star property

Choose dates to view prices

Photo gallery for del Lago Resort & Casino

Property grounds
Couples treatment rooms, sauna, steam room, body treatments
4 bars/lounges, sports bar
Property entrance
4 bars/lounges, sports bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1133 Route 414, Waterloo, NY, 13165
  • Place, del Lago Resort & Casino
    ‪1 min walk‬
  • Place, It's A Wonderful Life Museum
    ‪8 min drive‬
  • Place, Montezuma National Wildlife Refuge
    ‪8 min drive‬

Room options

Room, 1 King Bed, Refrigerator

9.4 out of 10
Exceptional
(157 reviews)
  • 440 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Refrigerator

9.6 out of 10
Exceptional
(93 reviews)
  • 440 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 Bedroom, 2 Bathrooms

9.2 out of 10
Wonderful
(5 reviews)
  • 960 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Studio Suite, 1 King Bed, Refrigerator

10.0 out of 10
Exceptional
(2 reviews)
  • 620 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Refrigerator

9.8 out of 10
Exceptional
(21 reviews)
  • 460 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Waterloo

Del Lago Resort & Casino places you within a 10-minute drive of popular sights such as Montezuma Winery and National Memorial Day Museum. This 205-room, 4-star hotel has a full-service spa, a casino, and 7 restaurants.

What's nearby

  • del Lago Resort & Casino - 1 min walk - 0.0 miles
  • Waterloo Premium Outlets - 4 min drive - 5.4 miles
  • Women's Rights National Historical Park - 7 min drive - 7.3 miles
  • It's A Wonderful Life Museum - 8 min drive - 7.6 miles
  • Montezuma National Wildlife Refuge - 8 min drive - 7.4 miles

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪Shake Shack - ‬5 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Circle K - ‬15 min walk
  • ‪Sauder's - ‬8 min drive

About this property

del Lago Resort & Casino

Guests of del Lago Resort & Casino have access to a full-service spa, a casino, and karaoke. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Other amenities at this spa hotel include a gym, meeting rooms, and express check-out.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, minibars, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a health club.
The onsite spa has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 1:00 PM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bourbon & Brew
  • Centrifico
  • Food Court
  • Portico By Fabio Viviani
  • Sociale

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 66 gaming tables
  • Casino
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Karaoke
  • Sportsbook

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • 14 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • An off-leash area is available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 75.0 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 4:00 PM—-2:30 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

Frequently asked questions

Are free cancellation options available at del Lago Resort & Casino?

Del Lago Resort & Casino offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at del Lago Resort & Casino?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at del Lago Resort & Casino on Apr 12, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near del Lago Resort & Casino?

This hotel is located in Waterloo, just steps from del Lago Resort & Casino. You'll also find Montezuma Winery and Seneca Meadows Wetlands Preserve within a short drive.

Is there parking available at del Lago Resort & Casino?

Yes, covered self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is a spa located at del Lago Resort & Casino?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, couples treatments, and detox wraps. The spa is not open daily but only on select days.

Does del Lago Resort & Casino have a casino at the property?

Yes, del Lago Resort & Casino has a casino and it includes 66 gaming tables, 1700 slot machines, and 2 VIP rooms.

Is there an indoor pool at del Lago Resort & Casino?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at del Lago Resort & Casino?

There are plenty of amenities for couples at this hotel, including 4 bars, 7 restaurants, and a full-service spa.

Does del Lago Resort & Casino have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does del Lago Resort & Casino feature a restaurant that includes a breakfast menu?

Yes, del Lago Resort & Casino has 7 restaurants, and serves continental breakfast each morning for a surcharge.

Does del Lago Resort & Casino allow pets to stay free of charge?

Yes, dogs stay free at del Lago Resort & Casino and the property also provides an off-leash area.

Are there connecting rooms at del Lago Resort & Casino?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at del Lago Resort & Casino?

No, you won't find guestrooms with balconies at del Lago Resort & Casino.

Does del Lago Resort & Casino host weddings?

There are wedding services available at del Lago Resort & Casino if that's in your vacation plans.

del Lago Resort & Casino Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1246 out of 1719 reviews
Rating 8 - Good. 308 out of 1719 reviews
Rating 6 - Okay. 83 out of 1719 reviews
Rating 4 - Poor. 52 out of 1719 reviews
Rating 2 - Terrible. 30 out of 1719 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Crystal

Traveled with family
Liked: Room comfort
I didnt have breakfast was that included? Also i found therre were alot of dead flies in my room dusty
Stayed 1 night in Dec 2025

10/10 Excellent

Lonnie, Williston

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, very nice staff, nothing to complain about.
Stayed 1 night in Dec 2025

10/10 Excellent

Christi-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got a great deal driving through the area on a Christmas road trip. Lovely overnight stay with the decorations and dog friendly accommodations. Would definitely stay again if the price is right.
Stayed 1 night in Dec 2025

10/10 Excellent

Bhavin

Stayed 1 night in Dec 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stay was great!
Stayed 1 night in Dec 2025

10/10 Excellent

Ronald

Stayed 1 night in Dec 2025

10/10 Excellent

Taggard

Liked: Cleanliness, staff & service, property conditions & facilities
Wonder stay... coming back for Christmas!
Stayed 1 night in Dec 2025

10/10 Excellent

Kristy, Horseheads

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Very nice room.
Stayed 1 night in Dec 2025

10/10 Excellent

Clare

Very clean room. Great heat
Stayed 1 night in Dec 2025

8/10 Good

frank

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great food l, nice rooms. You'll never win anymoney at thst casino, scam
Stayed 1 night in Nov 2025

6/10 Okay

Deanna

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room was comfortable and clean for the most part . For some reason there were several flies in the room that we had to kill . The staff were not as friendly as before . I had an issue where I lost my room key and the lady at the desk wouldn’t verify who I was or what room I was in . She immediately called security on me only to realize I was an actual guest ! No apology or anything on her end . It was humiliating to say the least .
Stayed 1 night in Dec 2025

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
There were not many breakfast options but we loved that there aas a small doggo park and pet friendly rooms
Stayed 1 night in Nov 2025

10/10 Excellent

EDWARD

Liked: Cleanliness, amenities, property conditions & facilities
Yes excellent 👍
Stayed 1 night in Dec 2025

10/10 Excellent

Max

Stayed 2 nights in Dec 2025

10/10 Excellent

James, Auburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room, nice price
Stayed 1 night in Dec 2025

10/10 Excellent

Marlinda

Stayed 1 night in Dec 2025

10/10 Excellent

Johnathan

Stayed 1 night in Nov 2025

2/10 Terrible

Nick

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Steve, Jackson Heights

Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Stayed 1 night in Nov 2025

10/10 Excellent

Naomi

Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hosts and staff. All knowledgeable and friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Aliaksandr

Stayed 1 night in Nov 2025

10/10 Excellent

Susonya

Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in, staff was very friendly, room was clean and very nice. Enjoyed the restaurant, good food, the staff at the restaurant was very attentive and quick to please. Even check out was easy. A very nice place to stay!
Stayed 1 night in Nov 2025