Up on check in the stuff was not to friendly, room was not ready close to 4pm which I did not get it , they told me that the cleaning service worked until 3pm, room was dirty, floor was not swept or mop , every day we had to call for towels, coffee and more stuff, pools everyday had problems, no towels there too, white asked the answer was that they were short staffed, bartender on Tiki bar very rude. For me to pay that much money for night and not to get the service is very disappointing.