Southern Vermont Vacation Packages

Booked hotel 10 weeks before the stay specifically so I could use the pool and hot tub for my health condition. 4 days before arriving (1 day AFTER penalty free cancellation), I noticed they posted on their web site the pool & hot tub would be closed for the next 4 weeks (starting a few week before we arrived). When I asked at the front desk when they posted that noticed she said beginning of the month. Letting those with reservations aware of the change should occurred via email. At a minimum a little more notice would have been nice. Otherwise the stay was good.

The Equinox is a historic property that needs to update their rooms. Even though the property is historic, the drawers and closet should be easy to use. The doors to the rooms are extremely noisy opening and closing which makes a lot of noise in the hallway. There was a tremendous electrical storm and the entire region was having issues with electricity but the Equinox engineers did their best to keep the facility running. This was appreciated. Upon checking in we were not told about a ramp into the hotel so my husband had to carry our luggage up the 8 front steps. The bell person showed up after the luggage was in the lobby and on the trolley. Not the type of service expected at the Equinox.