Waterpark Hotels in Heartside, Grand Rapids

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Jun 7 - Jun 8
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Recent Waterpark Hotels & Resorts Reviews

Hampton Inn & Suites Grand Rapids Downtown

Hampton Inn & Suites Grand Rapids Downtown

2/5 Poor
"The hot tub was not working for entire day, which is why we chose that hotel to stay at. So we were unable to even use it. The breakfast we utilized both days but they were out of most things at 9 AM. When breakfast went till 10 AM they were shortstaffed. We reserved two queens and when we arrived on Friday, they said we didn’t have any rooms available that were two clean so we got a King Sweet. My daughter is an athlete and we get two queen beds for a reason she does not sleep well on a pullout. So we had to take the king room and when I requested an additional blanket and a pillow, they said we don’t have enough pillows and we’re unable to accommodate. That was ridiculous. I was very unhappy with this day for the money that we paid. Usually Hampton ends are our favorite, but this one was a disappointment for sure."
A verified traveler stayed at Hampton Inn & Suites Grand Rapids Downtown
Posted 6 hours ago
Hampton Inn & Suites Grand Rapids Downtown