Wedding Venue Hotels in Universal City, CA

"My stay at this hotel was disappointing due to the way my family was treated. While at the buffet, staff approached us rudely and asked us to get up from our table, saying it was too late, without any courtesy or understanding. The interaction felt disrespectful and left a negative impression on what should have been a pleasant experience. I hope the hotel works on improving customer service, especially in how guests are addressed. The only polite and professional staff member was the lady at the front desk when we checked in. I wouldn’t recommend this hotel and I would rather stay at the Sheraton next to it."

"The hotel is pretty hold and needs a total remodel. The staff is very friendly and knowledgeable "

"Perfect location to Universal. Shuttle took a long time, but we walked over easily! Food was surprisingly delicious. Great after park dinner . Good gym!! "