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Candlewood Suites Tyler by IHG

Property class: 2.5

Choose dates to view prices

Photo gallery for Candlewood Suites Tyler by IHG

A modern kitchen with dark cabinetry, a built-in microwave, and a coffee maker.
A hotel room with a bed, a desk, a chair, a television, a window with curtains, and a lamp.
A lobby with two sofas, a round table, a wall-mounted TV, and a decorative window.
A multi-story hotel with a brick facade and a sign reading "Candlewood Suites."
A reception desk with a modern design, a framed picture on the wall, and a clock.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
315 E Rieck Rd, Tyler, TX, 75703
  • Place, Broadway Square Mall
    ‪15 min walk‬
  • Place, Rose Rudman Park
    ‪17 min walk‬
  • Place, University of Texas at Tyler
    ‪8 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪22 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds

A hotel room with a bed, a bedside table, a lamp, a phone, and a clock.

Studio Suite, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Studio Suite

A hotel room with a bed, a bedside table, a lamp, a phone, and a clock.

Studio Suite

7.4 out of 10
Good
(3 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a brown sofa, a gray armchair, a kitchen area with a microwave, and a framed picture of a desert landscape.

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a flat-screen TV, a dining table, and a chair.

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Studio Suite, 1 Queen Bed

A hotel room with a bed, a chair, a nightstand, a lamp, a framed picture on the wall, and a bathroom visible through an open door.

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

A hotel room with a brown sofa, a gray armchair, a kitchen area with a microwave, and a framed picture of a desert landscape.

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

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About the neighborhood

Tyler

Candlewood Suites Tyler by IHG places you within a mile (2 km) of Broadway Square Mall and Rose Rudman Park. This 64-room hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Broadway Square Mall - 15 min walk - 0.8 miles
  • Rose Rudman Park - 17 min walk - 0.9 miles
  • University of Texas at Tyler - 8 min drive - 4.6 miles
  • Tyler Junior College - 12 min drive - 5.1 miles
  • Tyler State Park - 26 min drive - 22.8 miles

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 20 min drive

Restaurants

  • ‪Drug Emporium - ‬6 min walk
  • ‪Chuy's - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬17 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Andy's Frozen Custard - ‬15 min walk

About this property

Candlewood Suites Tyler by IHG

Candlewood Suites Tyler by IHG features a 24-hour gym, free WiFi in public areas, and conference space. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and laundry facilities.
Guests can expect 42-inch TVs with cable channels, along with free WiFi and wired Internet. Other standard amenities include coffee makers, free local calls, and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Business services

  • 291 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay (maximum USD 150 per stay), plus a deposit of USD 75 per stay
  • Dogs only
  • 2 total (176 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 12.00 per night

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 12.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Tyler
Candlewood Suites Tyler
Candlewood Suites Tyler Hotel Tyler
Candlewood Suites Tyler Hotel
Candlewood Tyler
Tyler Candlewood Suites

Frequently asked questions

Is free cancellation available at Candlewood Suites Tyler by IHG?

Candlewood Suites Tyler by IHG provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Candlewood Suites Tyler by IHG?

As of Oct 4, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Tyler by IHG on Oct 11, 2026 start from $90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Candlewood Suites Tyler by IHG?

This hotel is located in Tyler, a short 17-minute walk from Broadway Square Mall and also 17 minutes on foot from Rose Rudman Park. You'll also find Faulkner Park and The Village at Cumberland Park within a short drive.

Will I be able to park at Candlewood Suites Tyler by IHG?

Yes, self parking is offered for free at the hotel.

Does Candlewood Suites Tyler by IHG feature a casino at the property?

No, Candlewood Suites Tyler by IHG doesn't have a casino.

Is there an indoor pool at Candlewood Suites Tyler by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Candlewood Suites Tyler by IHG?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a 24-hour gym and a 24-hour front desk.

Does Candlewood Suites Tyler by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites Tyler by IHG have a restaurant with a breakfast menu?

No, Candlewood Suites Tyler by IHG doesn't have a restaurant that serves breakfast.

Does Candlewood Suites Tyler by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Candlewood Suites Tyler by IHG for a fee of USD 75 per pet, per stay. A deposit of USD 75 per stay is collected.

Does Candlewood Suites Tyler by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Candlewood Suites Tyler by IHG?

The closest major airport to Candlewood Suites Tyler by IHG is Tyler, TX (TYR-Pounds Regional), which is 11.7 mi away (20 minutes by car).

Can I book a room with a balcony at Candlewood Suites Tyler by IHG?

No, there aren't any guestrooms at Candlewood Suites Tyler by IHG that offer a balcony.

Candlewood Suites Tyler by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 141 out of 283 reviews
Rating 8 - Good. 81 out of 283 reviews
Rating 6 - Okay. 29 out of 283 reviews
Rating 4 - Poor. 15 out of 283 reviews
Rating 2 - Terrible. 17 out of 283 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and efficient. Will stay again
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean. Great place to stay.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff. Was only there for 2 nights but was a great experience.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and would love to come back.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Manager and staff are very friendly and welcoming. Not our first stay and will stay again. Very quiet and peaceful. Also, very safe feeling.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was friendly and extremely accommodating. Plenty of dining options very close by. Also a lovely park and walking trail close.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Staff & service
It was a last min decision to stay fit baseball tournament and it wasn’t bad but wasn’t 5 star by any means
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Very great place to be they treat you like family
Stayed 14 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
Excellent pet-friendly accommodation. Very clean and comfortable. Will definitely return.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place great staff willing to work with you no matter what I love it here will recommend for anyone to stay
Stayed 7 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good place for the price
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a good stay

Always an enjoyable stay. Comfortable apartment style rooms. Not a lot of amenities but lots of room, decent price & friendly staff. Our go to hotel in Tyler.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

I loved the kitchen with full sized refrigerator and freezer and ice maker. Bed was very comfortable. Will use again and look for same setup in other cities
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Just a very basic place to sleep.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very informative and helpful. Easy check in and check out process. Great neighbor and near our activities.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Nice and very convenient for me to prepare food while I was there
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 14 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay and rest.

Our check-in was quick and easy and the desk clerk was super friendly and helpful. The room was clean and appeared to have been updated not too long ago. The bed was very comfortable!
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Staff & service, room comfort
Disliked: Cleanliness
I am usually pleased with Candlewood Suites . Very spacious and comfortable . The bathroom could have been cleaned better but overall a great value . Bed are very comfortable
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Staff & service
The 1st night Jasmine was the absolute best but the next morning Gina was very rude and she is the reason we will never book there again. I completely understand people have bad days but you don’t stare at your guest and act like you do not see them. If I’m going to spend money for the weekend I will be going to a place with great customer service.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
The clerk that check this and was very friendly, helpful and accommodating. He even made sure that he had a couple of treats for our dogs. There is a bulb burned out and a lamp by the bed, and no paper filters for the coffee maker.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was nice and the nice lady with the dreads that checked me in was amazing. Only downfall was that the TV didn't work but that didn't bother me.
Stayed 2 nights in Oct 2024