Best Western New Albany

2.5 star property
Hotel in New Albany with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Best Western New Albany

Lobby
Free daily buffet breakfast
Lobby
Property amenity
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
400 State Highway 30 W, New Albany, MS, 38652
  • Place, Baptist Memorial Hospital - Union County
    ‪9 min walk‬
  • Place, Sugaree's Bakery
    ‪3 min drive‬
  • Place, Union County Heritage Museum
    ‪3 min drive‬
  • Airport, Tupelo, MS (TUP-Tupelo Regional)
    ‪26 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

9.2 out of 10
Wonderful
(24 reviews)
  • 125 sq ft
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 125 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 125 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 125 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(56 reviews)
  • 125 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(39 reviews)
  • 125 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

New Albany

Within a short walk of Baptist Memorial Hospital - Union County, Best Western New Albany is within a mile (2 km) of Park Along the River and Mississippi Arboretum. This 60-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Baptist Memorial Hospital - Union County - 9 min walk - 0.5 miles
  • Sugaree's Bakery - 3 min drive - 1.8 miles
  • Cooper Park - 3 min drive - 1.8 miles
  • Union County Heritage Museum - 3 min drive - 2.0 miles
  • Shady Dell Park - 3 min drive - 2.9 miles

Getting around

  • Memphis International Airport (MEM) - 73 min drive

Restaurants

  • ‪George's Restaurant - ‬4 min drive
  • ‪Bumper's Drive In - ‬2 min drive
  • ‪Mi Pueblo - ‬2 min drive
  • ‪Jack’s - ‬12 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Best Western New Albany

Hotel in New Albany with free breakfast and a 24-hour fitness center
Guests staying at Best Western New Albany enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include meeting rooms, a business center, and a seasonal outdoor pool.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to October.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn Hotel New Albany
Best Western New Albany Hotel
Comfort Inn New Albany Hotel
Best Western New Albany Hotel
Best Western New Albany New Albany
Best Western New Albany Hotel New Albany

Frequently asked questions

What can I see close to Best Western New Albany?

This hotel is located in New Albany, close to Bowman Tennis Center, Park Along the River and Mississippi Arboretum, and Cooper Park. You'll also find Tanglefoot Trail and Sugaree's Bakery within a short drive.

How much does it cost to stay at Best Western New Albany?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Best Western New Albany on Nov 19, 2025 start from $83.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western New Albany?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western New Albany include a casino?

No, Best Western New Albany doesn't have a casino.

Will I find an indoor pool at Best Western New Albany?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool is normally open from April until October.

Is Best Western New Albany good for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include kitchenettes and rainfall showerheads.

Are there hot tubs at Best Western New Albany?

No, there isn't a spa tub at this hotel.

Does Best Western New Albany have a restaurant that serves breakfast?

Yes, Best Western New Albany serves free buffet breakfast each morning from its snack bar.

Will Best Western New Albany allow pets to stay for free?

No, pets aren't allowed at Best Western New Albany though service animals are welcome.

Are there connecting rooms at Best Western New Albany?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Best Western New Albany?

The closest major airport to Best Western New Albany is Tupelo, MS (TUP-Tupelo Regional), which is 23.9 mi away (29 minutes by car). Another top airport is University, MS (UOX-University - Oxford), which is around 29.7 mi away.

Are there rooms with balconies that I can book at Best Western New Albany?

No, there aren't any guestrooms with balconies at Best Western New Albany.

Best Western New Albany Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1007 reviews
Rating 8 - Good. 256 out of 1007 reviews
Rating 6 - Okay. 78 out of 1007 reviews
Rating 4 - Poor. 46 out of 1007 reviews
Rating 2 - Terrible. 45 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

James

Stayed 1 night in Aug 2025

8/10 Good

Jeanette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Was clean. Friendly staff. Breakfast was ok. Bread was not filled. There was just 1 slice laying . So we made a waffle which we are not to fond off. Negative was quite some noise of traffic passing by .
Stayed 1 night in Aug 2025

8/10 Good

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the most comfortable bed/pillows for me, but my husband did great and he’s usually the pickier one. The room was quite large and spacious. Would like to have had blankets but we got in late and did not ask the front desk—I’m sure they would have been responsive! Lobby is beautifully done.
Stayed 1 night in Aug 2025

10/10 Excellent

Dean

Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Staff was very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reminded me how best westerns used to be when I was a kid. its a shame all best westerns are not this nice
Stayed 1 night in Aug 2025

10/10 Excellent

Kashira

Stayed 1 night in Jul 2025

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
This worked for our over night stay. Very simple but free breakfast.
Stayed 1 night in Jul 2025

4/10 Poor

Chad

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Air conditioner was off when we got to our room after traveling till 2am when we got there. They held our room with no problems. We were just glad go be able to lay down. The room was still at 77 degrees when we left that morning. Went to shower and very little hot water and soap was completely out. We were so tired we didn't want to switch rooms. It was really clean abs nice staff.
Stayed 1 night in Jul 2025

6/10 Okay

Kayla

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed here 7 days a part. First room was great, 2nd one smelled like a musty basement.
Stayed 1 night in Jul 2025

10/10 Excellent

Whitney

Liked: Cleanliness
Thr best
Stayed 1 night in Jul 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in bad need of renovation. The ancient stale smoke smell is still strong, as is a musty, mildewy smell. Add to the bouquet, incredibly strong Glade plug-ins that are in the rooms. These are doing nothing more than adding overpowering layers to the offensive smells. The ACs don't work. There are layers of grime and questionable substances on surfaces and in the dust ruffles. The staff was not present how check-in (we had to hunt someone down). And, while the beds are described as queen, they are barely full-sized mattresses. Unfortunately, we had the same experience twice. We had pre-reserved/prepaid for rooms to stop midway on a long drive coming and going for a week long vacation. The same experience happened both times. Best Western should not have their name on this establishment.
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Stayed 1 night in Jul 2025

10/10 Excellent

Doris

Bathroom Update

Bathroom needed some updates with the tub.
Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 1 night in Jul 2025

4/10 Poor

Rachel C

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Where do I begin. I am an avid REVIEWS READER! This location claimed they were "exceptional" It was late when we arrived. We grabbed some fast food before hoping to get check in/settled in. Room 1-Non working A/C and there was a pile of used towels left on the bathroom floor. (We called the front desk and were told to come get a new key for a new room) Room 2-overwhelming odor upon arrival!! There appeared to be an issue with the ceiling (unsure if there was a current leak or not) One of us sat on the bed and realized the bedding was damp to the touch!! Unreal! We went to call the front desk again only to realize this room had no phone!! Back down to the desk we all went (it was nearing midnight and we still were unable to eat) When speaking to the young lady @ the desk she apologized (again) while a gentleman in street clothes standing on our side of the counter mentioned having some recent storms and he offered a machine he could place in the room to get rid of the moisture. (We declined and asked for yet another room) Room 3-FINALLY. Ate our cold sandwiches and tried to get some rest (beds were less than comfortable unfortunately) The young lady @ the front desk was very apologetic and kind. She told us to be sure and talk to the manager before checking out in the morning bc $100+ is alot to spend and to have to endure all of THAT. We stopped by the desk @ checkout and went ahead and asked for the manager. They couldn't do anything bc we booked through Expedia. LORD.
Stayed 1 night in Jul 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I feel welcomed and the staff was very helpful and got us everything we needed for a wonderful stay. Thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

donny

Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff. Quiet location. Pool was nice. I stay here everytime I visit this area.
Stayed 2 nights in Jun 2025

8/10 Good

Julia

Stayed 2 nights in Jun 2025

10/10 Excellent

Shelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4th of July vacation

Staff was friendly and the one house keeper that was on the 4th of July ( called in on her day off) was great.
Stayed 8 nights in Jun 2025

10/10 Excellent

Shameka

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice...
Stayed 1 night in Jul 2025

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025