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The Waves Tulum

4.0 star property

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View from property
Signature Studio Private Plunge Pool | Hypo-allergenic bedding, down comforters, in-room safe, blackout drapes
Poolside bar
View from property
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Avenida KukulkanRegion 1, Mz. 32, Lt. 1, Tulum, ROO, 77760
  • Place, Dos Aguas Park
    ‪11 min walk‬
  • Place, Hospital de Tulum
    ‪13 min walk‬
  • Place, Jaguar Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪62 min drive‬

Room options

View all photos for Deluxe Penthouse Studio Rooftop Pool

Deluxe Penthouse Studio Rooftop Pool | Hypo-allergenic bedding, down comforters, in-room safe, blackout drapes

Deluxe Penthouse Studio Rooftop Pool

9.6 out of 10
Exceptional
(8 reviews)
  • 872 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Studio With Large Balcony

Hypo-allergenic bedding, down comforters, in-room safe, blackout drapes

Deluxe Studio With Large Balcony

7.8 out of 10
Good
(6 reviews)
  • 667 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Studio With Private Plunge Pool

Hypo-allergenic bedding, down comforters, in-room safe, blackout drapes

Deluxe Studio With Private Plunge Pool

9.8 out of 10
Exceptional
(12 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe One Bedroom Apartment Private plunge Pool

42-inch Smart TV with digital channels, TV, streaming services

Deluxe One Bedroom Apartment Private plunge Pool

8.0 out of 10
Very good
(1 review)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Penthouse Apartment With Rooftop Pool

Hypo-allergenic bedding, down comforters, in-room safe, blackout drapes

Deluxe Penthouse Apartment With Rooftop Pool

8.6 out of 10
Excellent
(4 reviews)
  • 1302 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Large Penthouse Apartment Rooftop Pool

Deluxe Large Penthouse Apartment Rooftop Pool | Hypo-allergenic bedding, down comforters, in-room safe, blackout drapes

Deluxe Large Penthouse Apartment Rooftop Pool

10.0 out of 10
Exceptional
(1 review)
  • 1539 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Signature Studio Private Plunge Pool

Signature Studio Private Plunge Pool | Hypo-allergenic bedding, down comforters, in-room safe, blackout drapes

Signature Studio Private Plunge Pool

8.0 out of 10
Very good
(14 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Studio With Balcony

Hypo-allergenic bedding, down comforters, in-room safe, blackout drapes

Signature Studio With Balcony

9.4 out of 10
Exceptional
(19 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Tulum

Located in Zama, The Waves Tulum is within a few miles (5 km) of popular sights such as Tulum Beach and Tulum Mayan Ruins. This 98-room, 4-star hotel welcomes guests with 4 outdoor pools, a full-service spa, and free in-room WiFi.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Dos Aguas Park - 11 min walk - 0.6 miles
  • Hospital de Tulum - 13 min walk - 0.7 miles
  • Holistika Art Walk - 3 min drive - 1.1 miles
  • Jaguar Park - 3 min drive - 1.3 miles
  • Hunab Lifestyle Center - 3 min drive - 1.3 miles

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • ‪Nimeño Bakery - ‬14 min walk
  • ‪Delicia - ‬7 min walk
  • ‪Me Latte Café - ‬9 min walk
  • ‪Pizzine - ‬10 min walk
  • ‪Il Bacaro - ‬10 min walk

About this property

The Waves Tulum

Guests of The Waves Tulum have access to a full-service spa, 4 outdoor pools, and a children's pool. There's limited parking and an airport shuttle. The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a gym, 2 hot tubs, and a sauna.
Guests can expect free WiFi and 42-inch Smart TVs with digital channels. Beds sport down comforters and bathrooms offer hair dryers. Balconies or patios, stovetops, and safes are also standard. Change of towels is available on request.
4 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

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Copal Tulum Hotel
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  • Pool
  • Spa
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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 17 for adults and USD 7 for children

Things to do

  • 2 hot tubs
  • 4 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Pool toys

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of food locally-sourced
  • Built in 2021
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • Renovated entire property - October 2022
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Blender
  • Chef service
  • Cookware, dishware, and utensils
  • Limited room service
  • Restaurant dining guides
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Printer
  • Reusable coffee/tea filters
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 17 for adults and USD 7 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

The Waves Tulum Tulum
The Waves Tulum Aparthotel
The Waves Tulum Aparthotel Tulum

Frequently asked questions

Is free cancellation available at The Waves Tulum?

The Waves Tulum offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What can I see near The Waves Tulum?

This hotel is situated in Zama within a short 11-minute walk of Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Is parking available on site at The Waves Tulum?

Yes, there is wheelchair-accessible van parking and bicycle parking available.

Is there a spa at The Waves Tulum?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, reflexology, and hydrotherapy.

Does The Waves Tulum feature a casino on the premises?

No, The Waves Tulum doesn't have a casino.

Is there an indoor pool at The Waves Tulum?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools and 2 hot tubs.

Is The Waves Tulum good for couples?

There are many amenities for couples at this hotel, including a chef service and in-room massages as well as 4 outdoor pools.

Are there hot tubs at The Waves Tulum?

No, but this hotel does have a sauna.

Does The Waves Tulum have a restaurant that serves breakfast?

The Waves Tulum offers a full breakfast each morning for a surcharge though there is no restaurant.

Does The Waves Tulum allow pets to stay free of charge?

Yes, dogs stay free at The Waves Tulum and the property also provides food and water bowls.

Are there connecting rooms at The Waves Tulum?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Waves Tulum?

The closest major airport to The Waves Tulum is Tulum Intl. Airport (TQO), which is 25.6 mi away (42 minutes by car).

Are there rooms with balconies that I can book at The Waves Tulum?

Yes, every guestroom at The Waves Tulum comes with a balcony/patio and some offer pool views.

The Waves Tulum Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 431 out of 806 reviews
Rating 8 - Good. 164 out of 806 reviews
Rating 6 - Okay. 83 out of 806 reviews
Rating 4 - Poor. 60 out of 806 reviews
Rating 2 - Terrible. 68 out of 806 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Britnee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel for the city
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, pool bar, clean rooms
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Britania

The ambiance was great
Stayed 8 nights in Aug 2024
Verified

8/10 Good

JORGE

Liked: Cleanliness, property conditions & facilities, communication
In order to reach the hotel you have to drive thru potholes, few cockroaches but everything else was good.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and quiet place to relax.
Stayed 7 nights in Nov 2024
Verified

8/10 Good

pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool area was very pleasant.
Stayed 5 nights in Aug 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty room, many good amenities and not too far from tulum centro.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

ALLEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quit place, staff nice at check in and check out
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again
Stayed 2 nights in Sep 2024
Verified

8/10 Good

ilsse

Liked: Cleanliness, staff & service, amenities
Very friendly staff.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at The Waves Tulum. The beds are very comfortable, the air-conditioning was cold and the WiFi was strong. I would definitely stay here again during my next vacation to Tulum.
Stayed 27 nights in Oct 2024
Verified

8/10 Good

David Silva

Liked: Cleanliness, amenities, property conditions & facilities
The place is clean and quiet, good attention and service
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Sherriann

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and quiet
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Rolando

Property was nice!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jegadheswaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and Quite… over all Excellent ..
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. 15 minute walk tu Main Street.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jun 2024
Verified

8/10 Good

Chynna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Easy walk downtown.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very niceee
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had 3 pools two hot tubs and a sauna. It was amazing! Great price also!
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Cruz

Liked: Cleanliness, staff & service, amenities
Everything inside the hotel was great just horrible view and taxi driver charge a lot. Hotel for been on a budget was great
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Miriam Jacqueline Jimenez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at, everything needed is nearby and very accessible. The staff are friendly and helpful. Overall great experience would definitely go back. I highly recommend
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Aug 2024
Verified

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service

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