Palms Tulum Luxury Hotel in Tulum | Best Rates & Deals on Orbitz

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Hotel with free parking, near Tulum Mayan Ruins

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Dates

May 2025

June 2025

Deluxe Apartment, 1 Bedroom, Kitchenette | View from room

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Kitchen
Pool
Housekeeping
Air conditioning
Parking included
Free WiFi

Explore the area

Escorpion street and Andromeda street, Tulum, QROO, 77780

Tulum National Park
‪19 min walk‬
Tulum Mayan Ruins
‪6 min drive‬
Playa Paraiso
‪8 min drive‬
Tulum Intl. Airport (TQO)
‪50 min drive‬

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Room options

1 bedroom, down comforters, in-room safe, individually decorated

Deluxe Apartment

753 sq ft
Sleeps 4
1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Tulum

Located in Tulum City Center within a mile (2 km) of Tulum National Park, Palms Tulum Luxury Hotel is within a few miles (5 km) of other popular sights such as Tulum Mayan Ruins. This 9-room hotel has an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

Tulum National Park - 17 min walk - 0.9 miles
Tulum Mayan Ruins - 4 min drive - 1.8 miles
Playa Ruinas - 11 min drive - 2.0 miles
Las Palmas Public Beach - 14 min drive - 3.0 miles
Playa Paraiso - 18 min drive - 3.5 miles

Getting around

Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

‪Starbucks - ‬6 min walk
‪Tacos y tortas el tio - ‬4 min walk
‪La Coqueta - ‬3 min walk
‪Boston’s Tulum - ‬5 min walk
‪Azul Cafe - ‬3 min walk

About this property

Palms Tulum Luxury Hotel

Hotel with free parking, near Tulum Mayan Ruins

At Palms Tulum Luxury Hotel, guests have access to an outdoor pool, free use of bicycles, and a garden. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 2520 per vehicle one-way. A multilingual staff is on hand to help with concierge services, and offer sightseeing advice.

32-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include kitchenettes, furnished balconies, and dining areas.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Italian, Spanish

Similar properties

Outdoor pool, open 7:00 AM to 10:00 PM, free cabanas, sun loungers

Pool
Hot Tub
Spa
Pet friendly

$255 nightly

May 25 - May 26

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Beach shuttle (surcharge)
Free self parking on site

Things to do

Free bicycle rentals
Outdoor pool

Family friendly

In-room crib
In-room full-sized refrigerator/freezer
In-room kitchenette
In-room microwave
Living room
Outdoor pool
Rollaway/extra bed (surcharge)
Separate bedroom
Separate in-room dining area

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff

Outdoors

Beach towels
Garden
Pool loungers

Accessibility

No elevator

2 buildings
3 floors
Built in 2013
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter
Free crib
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Bidet
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

32-inch LED TV with digital channels

Food and drink

Cookware, dishware, and utensils
Full-sized refrigerator/freezer
Kitchenette
Microwave
Separate dining area
Stovetop

Air conditioning
Individual decor
Individual furnishings
Laptop workspace
Laptop-compatible safe
Living room
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

The property charges 4 percent for credit card payments

Guests must contact the property in advance for check-in instructions and smart lock details; access will be through a private entrance

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Private entrance, smart lock

Pets

This property doesn't allow pets or service animals

Children and extra beds

Up to 3 kids 8 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MXN 500 per night
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Cleaning fee: MXN 700 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: MXN 2520 per vehicle (one-way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: MXN 500 per night
Credit card charges are subject to a surcharge of 4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

There are no elevators.

Property is also known as

Palms Hotel Tulum

Palms Luxury

Palms Luxury Hotel

Palms Luxury Hotel Tulum

Palms Tulum

Palms Tulum Hotel

Palms Tulum Luxury

Palms Tulum Luxury Hotel

Tulum Luxury

Tulum Luxury Hotel

Palms Luxury Condo Hotel

Palms Tulum Condo

Palms Tulum Luxury Hotel Hotel

Palms Tulum Luxury Hotel Tulum

Palms Tulum Luxury Hotel Hotel Tulum

Frequently asked questions

What can I see near Palms Tulum Luxury Hotel?

This hotel is situated in Tulum City Center within a short 17-minute walk of Tulum National Park and also 11 minutes on foot from Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Is there parking available at Palms Tulum Luxury Hotel?

Yes, self parking is offered for free at the hotel.

Does Palms Tulum Luxury Hotel feature a casino at the property?

No, Palms Tulum Luxury Hotel doesn't have a casino.

Will I find an indoor pool at Palms Tulum Luxury Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Palms Tulum Luxury Hotel a good place to stay for couples?

Amenities that appeal to couples at this boutique hotel include a kitchenette, a down comforter, and a rainfall showerhead.

Does Palms Tulum Luxury Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Palms Tulum Luxury Hotel feature a restaurant that includes a breakfast menu?

No, Palms Tulum Luxury Hotel doesn't have a restaurant that serves breakfast.

Does Palms Tulum Luxury Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Palms Tulum Luxury Hotel.

Are there connecting rooms at Palms Tulum Luxury Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Palms Tulum Luxury Hotel?

The closest major airport to Palms Tulum Luxury Hotel is Tulum Intl. Airport (TQO), which is 26.2 mi away (44 minutes by car).

Can I book a room with a balcony at Palms Tulum Luxury Hotel?

Yes, every guestroom at Palms Tulum Luxury Hotel comes with a furnished balcony with some featuring pool views.

Palms Tulum Luxury Hotel Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8/10 Good

Verified traveler

Sep 5, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Management was great in getting me settled in an providing instruction an directions on where I wanted to go. The hotel was clean an spacious. Only bad the internet an tv was down my last day there.

Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner

Aug 21, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wow what amazing staff, also spoke great English. We felt like we kind of had the best of two hotels with this because of the quick walk to the breakfast at another location. Also when our pool was being cleaned they would send us to the other hotel so we never had to wait. Huge room and very clean! Everyday!

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner

Aug 18, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We liked that the Front Desk Clerks were all very knowledgeable and super helpful with anything that we needed, from advice on cool things to do, tips on what types of transportation to use, and recommendations on good places to eat around town.

Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner

Jul 29, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Apartment was lovely and cool before turning the air conditioning on. They had bikes we could use. Laundry place just around the corner. Beach a few kms away. Only downside was the shower didn’t have a curtain of any sort so the water went everywhere

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner

Jul 26, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A beautiful place for stay in Tulum, clean, everything was in good conditions. I recommend so much.

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Jul 7, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Jun 26, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Jun 22, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Jun 15, 2019

Stayed 4 nights in Jun 2019

10/10 Excellent

Marcus

Jun 5, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

May 28, 2019

Stayed 4 nights in May 2019

10/10 Excellent

Marija

May 18, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palms is the best

Fantastic experience with Palms. Grate stuff, everyone’s did a grate job! Thank you guys

Stayed 12 nights in May 2019

8/10 Good

Verified traveler

May 16, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

No WiFi in room. Only in lobby which was very humid and very hot. Had to walk to another hotel for included breakfast.

Stayed 8 nights in May 2019

10/10 Excellent

Verified traveler

Apr 23, 2019

Stayed 10 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with group

Apr 8, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very pleasant and helpful, accommodating staff; wonderful place, extremely spacious and comfortable, clean, with all desirable amenities, perfect location. Highly recommendable.

Stayed 2 nights in Mar 2019

10/10 Excellent

Tanya

Traveled with family

Mar 24, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect little oasis in town. Super warm and welcoming staff - thank you! Within biking distance of the Tulum Ruins, the beach and the Gran Cenote.

Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Mar 24, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Mar 22, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Mar 2019

8/10 Good

Tee, Orlando fl

Traveled with partner

Mar 21, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was nice and the place was clean. Would go back!

Stayed 3 nights in Mar 2019

10/10 Excellent

Yosuke

Mar 8, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Condo Hotel in Tulum

Very nice Condo Hotel, the room is clean, the staff is nice and very helpful. They rent you a bicycle without a cost and you can go to the beach, Mayan ruin etc in it. A++++!

Stayed 1 night in Mar 2019

8/10 Good

Grecia

Traveled with family

Mar 4, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location close to the main avenue in the city center and very close to the bike routes that lead to the beach and the ruins. Free use of beach towels and bikes are also a great plus! Staff has excellent recommendations for restaurants and beach clubs to suit your preferences. Staff was welcoming and extremely friendly and helpful! I would definitely recommend a stay here.

Stayed 5 nights in Feb 2019

8/10 Good

Verified traveler

Feb 26, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner

Feb 25, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

loved this place!!very friendly and welvoming staff who are all happy and want to help in every way possible...very large room..more like a condo where yu can cook.separte bedroom....very nice...loved the location, ..enjoyed the breakfast and the bikes that came with it..would definitely stay again

Stayed 5 nights in Feb 2019

10/10 Excellent

Simon

Feb 23, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful and clean

Had a great stay at Palms Tulum, condo was extremely clean, staff was friendly and helpful, security was provided at night and bicycles available for use (free). Condo is centerally locates in town and about 2 miles (20 min bike ride) to beaches and Grand Cenote. Would recommend Palms Tulum, only con was WiFi was intermittent on the 3rd floor condo, but worked great poolside.

Stayed 4 nights in Feb 2019