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Noil Residences

3.5 star property

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Outdoor pool
Deluxe Apartment, 1 King Bed with Sofa bed, Pool View, Tower | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Deluxe Apartment, 1 King Bed with Sofa bed, Private Pool, Ground Floor | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Deluxe Apartment, 2 Bedrooms, Tower | Private kitchen | Microwave, stovetop, toaster, blender
Exterior

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
C. 2 Sur Mz. 81 - Lt. 9, entre Calle 11 y 13 Poniente, Región 15, Tulum, QROO, 77760
  • Place, Holistika Art Walk
    ‪14 min walk‬
  • Place, Tulum Beach
    ‪12 min drive‬
  • Place, Tulum Mayan Ruins
    ‪15 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪62 min drive‬

Room options

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About the neighborhood

Tulum

Located in La Veleta within a mile (2 km) of Holistika Art Walk, Noil Residences is within 2 miles (3 km) of Hospital de Tulum. This 3.5-star apartment building has 15 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym.
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What's nearby

  • Holistika Art Walk - 14 min walk - 0.8 miles
  • Tulum Beach - 12 min drive - 3.3 miles
  • Playa Paraiso - 14 min drive - 5.3 miles
  • Tulum Mayan Ruins - 15 min drive - 5.3 miles
  • Xel-Há Park - 22 min drive - 15.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • ‪Vaivén - ‬15 min walk
  • ‪El Aguajito Marisqueria - ‬17 min walk
  • ‪Cántaro Y Comal - ‬4 min drive
  • ‪La Baguette - ‬19 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬14 min walk

About this property

Noil Residences

Features of Noil Residences include an outdoor pool and a gym. If you plan to drive, free offsite parking is available. Staff members can help with accommodation requests, and provide tour or ticket assistance.
Each apartment is individually decorated and features a kitchen with a microwave, a stovetop, and a kitchen island. Guests can expect to find free WiFi and a 40-inch Smart TV with digital channels. Pillowtop beds sport Egyptian cotton sheets and down comforters, and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a ceiling fan, a safe, and an ironing board.
Recreational amenities at the apartment include an outdoor pool and a fitness center.

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Exterior
Palais Tulum by the Spot Rentals
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Palais Tulum by the Spot Rentals

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen island
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 40-inch smart TV with digital channels

Outdoor areas

  • Fully-fenced

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Safe
  • Tour and ticket assistance

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 15 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

  • Service animals exempt from fees

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cleaning fee: MXN 850 per accommodation, per stay (varies per unit)
  • A damage deposit of MXN 5000 will be collected before check-in.
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property only accepts cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • There are no elevators.

Property is also known as

Noil Residences TULUM
Noil Residences Apartment
Noil Residences Apartment TULUM

Frequently asked questions

Are free cancellation options available at Noil Residences?

Noil Residences provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What can I see around Noil Residences?

This apartment is situated in La Veleta within a short 15-minute walk of Holistika Art Walk. You'll also find Tulum Beach and Tulum Mayan Ruins within a short drive.

Will I be able to park at Noil Residences?

No, there isn't parking at the apartment but you'll find free parking.

Does Noil Residences feature a casino at the property?

No, Noil Residences doesn't have a casino.

Will I find an indoor pool at Noil Residences?

No, this apartment doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

Is Noil Residences good for couples?

Amenities that appeal to couples at this apartment include Egyptian cotton sheets, a rainfall showerhead, and a kitchen.

Are there hot tubs at Noil Residences?

No, there isn't a spa tub at this apartment.

Does Noil Residences feature a restaurant that includes a breakfast menu?

No, Noil Residences doesn't have a restaurant that serves breakfast.

Will Noil Residences allow pets to stay for free?

No, pets aren't allowed at Noil Residences though service animals are welcome.

Are there connecting rooms at Noil Residences?

No, there aren't connecting guestrooms at this apartment.

How close is the airport from Noil Residences?

The closest major airport to Noil Residences is Tulum Intl. Airport (TQO), which is 25.5 mi away (42 minutes by car).

Can I book a room with a balcony at Noil Residences?

Yes, some apartments at this apartment offer either a balcony and a deck/patio where guests can enjoy garden and city views.

Noil Residences Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 3 out of 3 reviews

2.0/10

Cleanliness

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Daniel

Disliked: Cleanliness, room comfort, communication

Awful experience. Owner is not responsive.

If I could give zero stars I would. Area has no service, property owner does not send instructions to check in and their number does not work. I had to pay 5x as much for a hotel for the night because there was a big even in town. Terrible experience, ruined my night in tulum completely.
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Dulce

Disliked: Cleanliness, amenities, property conditions & facilities, communication
SCAM!!!!! Trust me, you NEVER should book with them. I booked a 9 night stay and NEVER got a hold of the Noil property manager. I spent the first day in Tulum over 5 hrs just to get a hold of the property manager, their phone number was not working and they never message me back through the Expedia app. I even went to the property and found someone that lives there, she said there is different property managers for each apt so she had no idea how to help me. But please know that when I went to the property, it was very far, NOT walkable to anything close to downtown, WIFI and service was close to non existent and Tulum does not allow Ubers so you must take Taxis everywhere which are very expensive (around $30 to $40 us dollars each way) so in that aspect this property is definitely not ideal to stay in either. Also the streets are not even paved so when it rains its extremely muddy and most taxis dont even want to go that far in where the property is located. Overall, the pics may look like a good place to stay and cheap for Tulum prices but its a SCAM! We encountered a group of Australian girls that were also scammed by that same property and by another Tulum property (apparently its a thing) so be very very careful who you book with. Thankfully the amazing customer service of Expedia they were able to relocate us last minute to another similar property (Nhoa luxury hotel) since they couldn't even get a hold of the property manager multiple times either.
Stayed 9 nights in Jan 2025
Verified

2/10 Terrible

Eduardo Antonio

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Los propietarios nunca contestaron, ni días antes ni el día de mi entrada, tuve que buscar otro hotel y pagar mucho más
Stayed 3 nights in Jan 2025