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Moonshine Tulum Hotel

3.0 star property

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Photo gallery for Moonshine Tulum Hotel

A rooftop terrace with a pool, lounge chairs, and a wooden bar.
A garden with various plants and a building in the background.
A modern multi-story building with a balcony, large windows, and indoor plants.
A bedroom with two beds, each with a swan towel, a large decorative wall piece, and a view of a garden.
A room with a macrame wall hanging, a chair, a shelf with books, and various plants.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Polar Pte s/n, Mz 8, Lt. 15, Entre Escorpión Nte y Libra Nte Centro., Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪11 min walk‬
  • Place, Hospital de Tulum
    ‪17 min walk‬
  • Place, Jaguar Park
    ‪17 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

View all photos for Deluxe Quadruple Room, Balcony

A hotel room with two beds, a wooden door, a wall-mounted TV, and a decorative wall hanging.

Deluxe Quadruple Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Quadruple Room, Garden View

A bedroom with two beds, each with a swan towel, a large decorative wall piece, and a view of a garden.

Deluxe Quadruple Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room, Balcony

A hotel room with a large bed, a wooden nightstand, and a view of greenery outside.

Deluxe Double Room, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, Garden View

A hotel room with a TV mounted on the wall, a wooden console table, a bed with a white bedspread and a swan decoration, and a hallway leading to another room.

Deluxe Double Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Studio Suite

A room with two bunk beds, a wooden table with chairs, and a small plant.

Family Studio Suite

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds
  • Free WiFi

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About the neighborhood

Tulum

Located in Tulum City Center within a short walk of Dos Aguas Park, Moonshine Tulum Hotel is within a mile (2 km) of Hospital de Tulum. This 12-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Dos Aguas Park - 11 min walk - 0.6 miles
  • Hospital de Tulum - 17 min walk - 0.9 miles
  • Jaguar Park - 17 min walk - 1.0 mile
  • Hunab Lifestyle Center - 17 min walk - 1.0 mile
  • Cenote Calavera - 3 min drive - 1.1 miles

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪La Chiapaneca - ‬4 min walk
  • ‪Tacos y tortas el tio - ‬3 min walk
  • ‪Akuma Tiger Sushi - ‬3 min walk
  • ‪La Coqueta - ‬3 min walk
  • ‪Papaya Pizza & Co - ‬2 min walk

About this property

Moonshine Tulum Hotel

At Moonshine Tulum Hotel , guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free offsite parking, and an airport shuttle (available 24 hours) for MXN 3000 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a microwave in a common area, a refrigerator in a common area, and a water dispenser.
43-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Tempur-Pedic beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Ceiling fans are also included. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

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Straw Hat Tulum
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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
8.8 out of 10, Excellent, 151 reviews
$50 nightly
The price is $64
Aug 4 - Aug 5
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 3000 per vehicle (roundtrip, maximum occupancy 7)
  • Airport shuttle fee per child: MXN 3000 (up to 18 years old)
  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:30 AM to 11:00 PM.
  • There are no elevators.

Property is also known as

Hotel Sayab Tulum
Moonshine Tulum Hotel Hotel
Moonshine Tulum Hotel Tulum
Moonshine Tulum Hotel Hostel
Moonshine Tulum Hotel Hotel Tulum

Frequently asked questions

What's there to see around Moonshine Tulum Hotel ?

This hotel is situated in Tulum City Center within a short 12-minute walk of Dos Aguas Park and also 18 minutes on foot from Hunab Lifestyle Center. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

How much does it cost to stay at Moonshine Tulum Hotel ?

As of Aug 2, 2026, prices found for a 1-night stay for 2 adults at Moonshine Tulum Hotel on Aug 3, 2026 start from $39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Moonshine Tulum Hotel ?

Yes, there is wheelchair-accessible parking and bicycle parking available.

Does Moonshine Tulum Hotel include a casino?

No, Moonshine Tulum Hotel doesn't have a casino.

Will I find an indoor pool at Moonshine Tulum Hotel ?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:30 AM and 11:00 PM.

What will couples enjoy most about a stay at Moonshine Tulum Hotel ?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and proposal/romance packages.

Are there hot tubs at Moonshine Tulum Hotel ?

No, there isn't a spa tub at this hotel.

Does Moonshine Tulum Hotel have a restaurant that serves breakfast?

No, Moonshine Tulum Hotel doesn't have a restaurant that serves breakfast.

Will Moonshine Tulum Hotel allow pets to stay for free?

Yes, pets stay free at Moonshine Tulum Hotel .

Are there connecting rooms at Moonshine Tulum Hotel ?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Moonshine Tulum Hotel ?

The closest major airport to Moonshine Tulum Hotel is Tulum Intl. Airport (TQO), which is 25.6 mi away (47 minutes by car).

Can I book a room with a balcony at Moonshine Tulum Hotel ?

Yes, some guestrooms at this hotel offer either a furnished balcony and a furnished patio where guests can enjoy city and garden views.

Moonshine Tulum Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 27 reviews
Rating 8 - Good. 7 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 3 out of 27 reviews
Rating 2 - Terrible. 3 out of 27 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while you explore tulum. No fridge/mini bar in rooms but you can go to the store every day for only a few pesos..
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice place. Great location. Walkable to everything. We brought our dog they welcome her dog friendly hotel. Definitely staying again! Very clean and nice.
Verified review

6/10 Okay

Henry

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was professional, facilities/building were not in good condition.
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No hot showers

Great place, but for the price it should have hot water! It has been a colder couple of days here and we were very disappointed not to be able to have a hot shower.
Stayed 2 nights in Dec 2023
Verified review

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much to like, plenty to to be unhappy with and about.
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Miguel

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty floors, bathrooms, towel had a hole, cover sheet was extremely thin. Pool very dirty. Tv did not work. Etc....
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

Madison

Our in room internet didn't work. An alarm started beeping every 5 seconds in the hallway by my room and no one turned it off. It was still beeping at our 12pm check out and you could hear it through out the property. I asked the front desk and he didn't know how to turn it off.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Juan

En general bien Limpio y agradable A veces los aires pueden no servir eficientemente
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Marco David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo como debe estar, muy buen personal, amable
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Isa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones muy confrontables y mucha tranquilidad
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Leobardo

Liked: Cleanliness, staff & service, property conditions & facilities
Durante la estancia un día no nos hicieron limpieza, solo hubo dos cambios de toalla, y el internet en la televisión estuvo fallando mucho,
Stayed 5 nights in Feb 2025
Verified review

6/10 Okay

Kim

Liked: Staff & service
Il etait ecrit café et thé a tous les matins mais pas vrai on en a jamais vu. La piscine etait verte et la cuisinette je ne l'aurais pas utiliser vraiment pas propre. Aucun frigo dans la chambre. Tres bon accueil on a meme pu laisser nos valises le jour de notre départ dans le.locker. la personne a l'accueil qu'on a pu voir souvent etait super génial il nous a commandé un scooter et on a pu l'avoir direct a l'hotel. Hotel tres tranquille meme si hostel.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Kim

Liked: Staff & service, property conditions & facilities
Bien situé
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar, buena limpieza, tiene varios malos reviews, pero de forma personal lo considero bastante bueno en relación calidad precio! Siento que a veces los huéspedes puede olvidar evaluarlo en cuanto a lo que pagan, y en este caso recibes mucho más de lo que pagas
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay estacionamiento
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia placentera.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Philippe

Liked: Staff & service, amenities, property conditions & facilities
Très bel hôtel, très bon trouvé pour Tulum
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je recommande

Grande chambre très propre dans un hôtel moderne. Je reviendrai avec plaisir !
Stayed 3 nights in Dec 2022
Verified review

8/10 Good

Aude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking gratis vlak voor het hotel. Grote kamer met voldoende ruimte voor bagage. Wij hadden een kamer op de hoek waarbij een zeer groot extra raam aanwezig was, waardoor het ‘s morgens heel vroeg licht was. In de omgeving veel bouwwerven wat zeer veel lawaai met zich meebrengt tot ver in de nacht & ‘s morgens om half zes opnieuw.
Stayed 3 nights in Nov 2022
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

Gabriela Yael

Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alex

Stayed 1 night in Nov 2025
Verified review

8/10 Good

Roxana

Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Bianca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Carlos alberto

Stayed 1 night in Apr 2025