Entire apartment

Elena 1 BR

3.0 star property

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Photo gallery for Elena 1 BR

10 outdoor pools
Reception
50-inch Smart TV with digital channels, TV
View from room
Apartment | Private kitchen | Full-size fridge, dining tables

Reviews

8.0 out of 10
Very good

Entire apartment

1 bedroomSleeps 2

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Spa

Explore the area

View in a map
Aldea Zama, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪8 min walk‬
  • Place, Hunab Lifestyle Center
    ‪10 min walk‬
  • Place, Tulum National Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪47 min drive‬

Room options

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About the neighborhood

Tulum

Located in Zama, this apartment is within a few miles (5 km) of popular sights such as Tulum Mayan Ruins and Tulum Beach. The 3-star apartment includes a private pool, a kitchen, and a refrigerator.

What's nearby

  • Jaguar Park - 8 min walk - 0.5 miles
  • Hunab Lifestyle Center - 10 min walk - 0.5 miles
  • Tulum National Park - 3 min drive - 1.6 miles
  • Dos Aguas Park - 4 min drive - 0.9 miles
  • Hospital de Tulum - 5 min drive - 1.3 miles

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • ‪Coco Cafe - ‬2 min walk
  • ‪Jasmine - ‬2 min walk
  • ‪Olio - ‬6 min walk
  • ‪Nimeño Bakery - ‬12 min walk
  • ‪Carl's Jr. - ‬12 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Elena 1 BR

Guests of this apartment enjoy features like 10 outdoor pools, free WiFi in public areas, and spa services. There's free parking and a beach shuttle. Front-desk staff can help with concierge services, and provide local restaurant recommendations. This apartment building also has a picnic area.
The apartment is air-conditioned and features a kitchen and space to spread out with a separate bedroom. Guests can expect to find a 50-inch Smart TV with digital channels. The bathroom offers a rainfall showerhead and hair dryers. Other standard amenities include a private pool, a minibar, and a ceiling fan.
10 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Property amenities

Beach

  • Beach shuttle (surcharge)
  • Beach towels

Pool/Spa

  • 10 outdoor pools
  • Massage
  • Private pool
  • Spa services

Parking and transportation

  • Beach shuttle (surcharge)
  • Free uncovered self parking on site

Kitchen

  • Full-sized refrigerator/freezer

Dining

  • Dining table
  • Minibar

Bedrooms

  • Bedroom

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 50-inch smart TV with digital channels

Outdoor areas

  • Picnic area

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Limited-hour front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Service animals exempt from fees

Smoking

Smoking allowed: in designated areas

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cleaning fee: MXN 1061.48 per accommodation, per stay (varies per unit)
  • A damage deposit of MXN 10000 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 3:00 PM
  • Check-out: 11:30 AM
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Frequently asked questions

What's there to do close to this apartment?

This apartment is situated in Zama within a short 9-minute walk of Jaguar Park and also 10 minutes on foot from Hunab Lifestyle Center. You'll also find Tulum Beach and Tulum Mayan Ruins within a short drive.

Will I be able to park at this apartment?

Yes, uncovered self parking is offered for free at the apartment.

Is there a spa at this apartment?

Spa services at the apartment include massages.

Is this apartment adjacent to a casino?

No, this apartment is not connected to a casino.

Is there an indoor pool at this apartment?

No, this apartment doesn't have an indoor pool; however, there are 10 outdoor pools.

What amenities will couples enjoy at Elena 1 BR?

Amenities that appeal to couples at this apartment include a private pool, a kitchen, and a minibar.

Does Elena 1 BR have a hot tub?

No, there isn't a spa tub at this apartment.

Does this apartment offer breakfast?

No, this apartment doesn't offer breakfast.

Does this apartment allow pets to stay free of charge?

No, pets aren't allowed at this apartment though service animals are welcome.

What is the closest airport to this apartment?

The closest major airport to this apartment is Tulum Intl. Airport (TQO), which is 26.1 mi away (49 minutes by car).

Are there rooms with balconies at Elena 1 BR?

No, there aren't any apartments with balconies at Elena 1 BR.

Elena 1 BR Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 1 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

8.0/10

Amenities

10/10

Property conditions & facilities

Reviews

8/10 Good

douglas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean place with a great patio space. needs some furniture on the patio as well as more extensive stocking in the kitchen etc but was adequate. The shared pool off the patio is good but the rooftop is great. Not a lot of privacy so we kept our drapes closed most of the time. The place is not quite done with construction so we had no elevator. However we were on the second floor so it was not bad. I am sure the elevators will be running soon. Overall good location but come with a plan for transportation. The cab fares were wildly different each time we looked for one and not cheap. Recommend renting a bike or scooter if you are going to be there for any length of time. Communication was slow at first but got better during the stay and they were quite friendly and helpful. Note that the quoted price has an additional charge if you pay by visa.