My family and I had the pleasure of being assisted by Alex, and I have to say he truly made our stay unforgettable. From the moment we arrived, Alex took genuine pride in welcoming us and went above and beyond to make sure we felt comfortable. He took the time to explain everything about the hotel in such detail, with patience and enthusiasm, that we instantly felt at home.
What stood out the most was how much he clearly cares about his guests—his professionalism, warm personality, and attention to detail made all the difference. It’s rare to come across someone who takes so much pride in what they do, and Alex is a shining example of that. He set the tone for our entire trip, and we are so grateful for his kindness and excellent service.
Alex is a true asset to the hotel, and we can’t wait to come back knowing we’ll be welcomed with the same level of care. Highly recommend!