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The Palmer Collective

4.0 star property
Hotel with free parking, near Magnetic Island Ferry Terminal

Choose dates to view prices

Photo gallery for The Palmer Collective

Reception
Deluxe Room, 1 Queen Bed | 1 bedroom, pillowtop beds, desk, iron/ironing board
Breakfast, lunch and dinner served
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Pool

Explore the area

View in a map
12 14 Palmer Street, South Townsville, QLD, 4810
  • Place, Magnetic Island Ferry Terminal
    ‪11 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪13 min walk‬
  • Place, Townsville Entertainment & Convention Centre
    ‪16 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, pillowtop beds, desk, iron/ironing board

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(35 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | 1 bedroom, pillowtop beds, desk, iron/ironing board

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(79 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Townsville

Located in South Townsville within a 5-minute walk of Maritime Museum of Townsville, The Palmer Collective is within a 15-minute stroll of Perc Tucker Regional Gallery. This 118-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • The Strand Beach - 11 min walk - 0.6 miles
  • Magnetic Island Ferry Terminal - 11 min walk - 0.6 miles
  • Queensland Country Bank Stadium - 13 min walk - 0.7 miles
  • Castle Hill - 13 min walk - 0.7 miles
  • Townsville Entertainment & Convention Centre - 16 min walk - 0.9 miles

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • ‪Pedlar Project - ‬6 min walk
  • ‪Palmer’s Bar & Kitchen - ‬1 min walk
  • ‪IMC Steak House - ‬2 min walk
  • ‪Simply Tops Seafood Bar - ‬2 min walk
  • ‪Madcow - ‬8 min walk

About this property

The Palmer Collective

Hotel with free parking, near Magnetic Island Ferry Terminal
At The Palmer Collective, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. Staff members are on hand to provide tour or ticket assistance, luggage storage, and a safe deposit box at the front desk. Additional amenities include meeting rooms, free use of bicycles, and laundry facilities.
52-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and ironing boards are other standard amenities.
Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; AUD 12 to 31.95 for adults and AUD 13 to 31.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Palmer's Bar & Kitchen

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Fixed shower seat
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (4:30 AM - midnight)
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Rydges Townsville - 23 Palmer Street, Townsville QLD 4810]

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 50.0 per stay
  • Cribs/infant beds are available for AUD 30.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 12 to 31.95 for adults, and AUD 13 to 31.95 for children
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Townsville
Townsville Central Hotel
Townsville Ibis
Townsville Central Hotel formerly Ibis Townsville
Central Hotel formerly Ibis
Townsville Central formerly Ibis Townsville
Central formerly Ibis
Townsville Central
Ibis Townsville
Townsville Central Hotel (formerly Ibis Townsville)
Townsville Central Hotel
The Palmer Collective Hotel
The Palmer Collective South Townsville
The Palmer Collective Hotel South Townsville

Frequently asked questions

Are free cancellation options available at The Palmer Collective?

The Palmer Collective provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see near The Palmer Collective?

This hotel is situated in South Townsville within a 10-minute walk of Maritime Museum of Townsville and Perc Tucker Regional Gallery. You'll also find Magnetic Island Ferry Terminal and Museum of Tropical Queensland less than a mile away.

Will I be able to park at The Palmer Collective?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Palmer Collective feature a casino at the property?

No, The Palmer Collective doesn't have a casino.

Will I find an indoor pool at The Palmer Collective?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about The Palmer Collective?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at The Palmer Collective?

No, there isn't a spa tub at this hotel.

Does The Palmer Collective feature a restaurant that includes a breakfast menu?

Yes, The Palmer Collective serves a cooked-to-order breakfast for a surcharge each morning at Palmer's Bar & Kitchen.

Will The Palmer Collective allow pets to stay for free?

No, pets aren't allowed at The Palmer Collective.

Are there connecting rooms at The Palmer Collective?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Palmer Collective?

The closest major airport to The Palmer Collective is Townsville, QLD (TSV), which is 4.5 mi away (8 minutes by car).

Are there rooms with balconies at The Palmer Collective?

No, you won't find guestrooms with balconies at The Palmer Collective.

Reviews

The Palmer Collective Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 394 out of 772 reviews
Rating 8 - Good. 273 out of 772 reviews
Rating 6 - Okay. 56 out of 772 reviews
Rating 4 - Poor. 36 out of 772 reviews
Rating 2 - Terrible. 13 out of 772 reviews

Reviews

8/10 Good

Steve

Small room but ok for a night.
Stayed 1 night in Jul 2025

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jul 2025

10/10 Excellent

Charlie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sinead

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good price
Stayed 2 nights in Jun 2025

4/10 Poor

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Jenna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and approachable. Dinning was amazing!! and the bed was super comfy
Stayed 1 night in Jul 2025

10/10 Excellent

Glen

Stayed 1 night in Jun 2025

8/10 Good

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff helpful and polite. Close by to restaurants. Very limited parking onsite other guests double parked and blocked my 5am departure.
Stayed 1 night in Jul 2025

10/10 Excellent

Kylie

Stayed 3 nights in Jun 2025

6/10 Okay

Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great place.
Stayed 1 night in Jul 2025

10/10 Excellent

Judy

Business traveler, Traveled with partner
Liked: Amenities
Comfortable beds nice rooms and perfect location
Stayed 3 nights in Jul 2025

10/10 Excellent

Amela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay and rooms were very clean
Stayed 4 nights in Jul 2025

10/10 Excellent

Kelvin

Stayed 3 nights in Jul 2025

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Great stay overall, property was very clean and tidy and staff were amazing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jamie

Liked: Staff & service
Great place, great location
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with everything.
Stayed 1 night in Jun 2025

4/10 Poor

Frank

Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Stayed 1 night in Jun 2025

10/10 Excellent

Paulette

Stayed 1 night in Jun 2025

10/10 Excellent

Edith

Traveled with family
Liked: Amenities
Stayed 1 night in Jun 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
It was quite alright.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Good value, good location
Stayed 1 night in Jun 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very disappointed at no umbrellas available in a tropical climate
Stayed 4 nights in May 2025

10/10 Excellent

Nikki

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, lovely staff. Lots of choice for meals all within walking distance
Stayed 1 night in May 2025

10/10 Excellent

Aislinn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice rooms and excellent restaurant
Stayed 1 night in May 2025

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