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Smile Hotel Tomakomai

3.0 star property

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Photo gallery for Smile Hotel Tomakomai

Daily buffet breakfast (JPY 880 per person)
Exterior
Lobby
Lobby
Cleanliness standards

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry

Explore the area

View in a map
1-1-2, Nishiki Cho, Tomakomai, Hokkaido, 053-0023
  • Place, Sea Station Plat Seaport Market
    ‪20 min walk‬
  • Place, Lake Shikotsu
    ‪28 min drive‬
  • Place, Sapporo Dome
    ‪46 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪26 min drive‬

Room options

View all photos for (S2) Semi Double Room 12sqm, Smoking

Desk, free WiFi, bed sheets

(S2) Semi Double Room 12sqm, Smoking

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for (S2K) Semi Double Room 12sqm, Non Smoking

Desk, free WiFi, bed sheets

(S2K) Semi Double Room 12sqm, Non Smoking

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

(t1)Twin Room Type A -Smoking

  • Sleeps 2

（S3K）Small Double Room Type B -Non-Smoking

  • Sleeps 2

(s3)Small Double Room Type B-Smoking

  • Sleeps 2

（S2K）Small Double Room Type A -Non-Smoking

  • Sleeps 2

View all photos for Quadruple Room-Smoking

Interior

Quadruple Room-Smoking

  • Sleeps 4

View all photos for （S1）Single Room-Smoking

Desk, free WiFi, bed sheets

（S1）Single Room-Smoking

  • Sleeps 1

View all photos for （S1K）Single Room-Non-Smoking

Desk, free WiFi, bed sheets

（S1K）Single Room-Non-Smoking

  • Sleeps 1

View all photos for (t1K)Twin Room Type A -Non-Smoking

Desk, free WiFi, bed sheets

(t1K)Twin Room Type A -Non-Smoking

  • Sleeps 2

View all photos for (t2k）Twin Room Type B- Non-Smoking

Desk, free WiFi, bed sheets

(t2k）Twin Room Type B- Non-Smoking

  • Sleeps 2

（t2）Twin Room Type C- Smoking

  • Sleeps 2

View all photos for Double Room Type B-Smoking

Desk, free WiFi, bed sheets

Double Room Type B-Smoking

  • Sleeps 2

View all photos for (s4k)Small Double Room Type C -Non-Smoking

Desk, free WiFi, bed sheets

(s4k)Small Double Room Type C -Non-Smoking

  • Sleeps 2

View all photos for （S2）Small Double Room TypeA -Smoking

Desk, free WiFi, bed sheets

（S2）Small Double Room TypeA -Smoking

  • Sleeps 2

Run Of House

  • Sleeps 2

Run Of House

  • Sleeps 2

Run Of House

  • Sleeps 2

View all photos for Run Of House

Desk, free WiFi, bed sheets

Run Of House

  • Sleeps 2

View all photos for Run Of House

Desk, free WiFi, bed sheets

Run Of House

  • Sleeps 1

Double Room

  • Sleeps 2

Double Room-Smoking

  • Sleeps 2

About the neighborhood

Tomakomai

Smile Hotel Tomakomai is within the region of popular sights such as Sapporo Dome. This 97-room, 3-star hotel has in-room conveniences like refrigerators, electric kettles, and flat-screen TVs.

What's nearby

  • Sea Station Plat Seaport Market - 20 min walk - 1.1 miles
  • Sunflower Ferry - 5 min drive - 3.2 miles
  • Lake Shikotsu - 28 min drive - 19.2 miles
  • Sapporo Dome - 46 min drive - 38.0 miles
  • Makomanai Sekisui Heim Ice Arena - 54 min drive - 42.2 miles

Getting around

  • Tomakomai Station - 12 min walk
  • Numanohata Station - 18 min drive
  • New Chitose Intl. Airport (CTS) - 34 min drive

Restaurants

  • ‪栄寿司 - ‬1 min walk
  • ‪魚活鮮とあぶり焼 海へ - ‬2 min walk
  • ‪苫小牧新鮮魚市場 - ‬2 min walk
  • ‪串と肴 まる人 - ‬2 min walk
  • ‪Hokkaido Brewery & Beer Kitchin - ‬3 min walk

About this property

Smile Hotel Tomakomai

Smile Hotel Tomakomai features free WiFi in public areas, meeting rooms, and microwave in a common area. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include laundry facilities, a banquet hall, and a vending machine.
Guests can expect flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms have free toiletries, bidets, and slippers. Other standard amenities include refrigerators, electric kettles, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: JPY 880 for adults and JPY 880 for children
  • A restaurant

Restaurants on site

  • Carioca

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 880 for adults and JPY 880 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Tomakomai
Smile Tomakomai
Smile Hotel Tomakomai Hotel
Smile Hotel Tomakomai Tomakomai
Smile Hotel Tomakomai Hotel Tomakomai

Frequently asked questions

What is there to do within easy reach of Smile Hotel Tomakomai?

This hotel is located in Tomakomai within a short 18-minute walk of Sea Station Plat Seaport Market. Sunflower Ferry is also within a driving distance of 2.7 mi.

Will I be able to park at Smile Hotel Tomakomai?

No, there isn't parking available at the hotel.

Is there a spa available at Smile Hotel Tomakomai?

Spa services at the hotel include massages.

Does Smile Hotel Tomakomai feature a casino on the premises?

No, Smile Hotel Tomakomai doesn't have a casino.

Is there an indoor pool at Smile Hotel Tomakomai?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Smile Hotel Tomakomai?

Couples staying at this hotel will appreciate amenities like free Internet access and slippers as well as a restaurant.

Are there hot tubs at Smile Hotel Tomakomai?

No, there isn't a spa tub at this hotel.

Does Smile Hotel Tomakomai have a restaurant with a breakfast menu?

Yes, Smile Hotel Tomakomai serves buffet breakfast for a surcharge each morning at Carioca.

Does Smile Hotel Tomakomai allow pets to stay free of charge?

No, pets aren't allowed at Smile Hotel Tomakomai.

Does Smile Hotel Tomakomai have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Smile Hotel Tomakomai?

The closest major airport to Smile Hotel Tomakomai is New Chitose Intl. Airport (CTS), which is 19.4 mi away (34 minutes by car).

Are there rooms with balconies that I can book at Smile Hotel Tomakomai?

No, at Smile Hotel Tomakomai, there aren't any guestrooms that list a balcony.

Smile Hotel Tomakomai Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 27 out of 124 reviews
Rating 8 - Good. 39 out of 124 reviews
Rating 6 - Okay. 42 out of 124 reviews
Rating 4 - Poor. 11 out of 124 reviews
Rating 2 - Terrible. 5 out of 124 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Yukitaka

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Bathroom wasn't clean. Everything smelled like stale cigarettes.

6/10 Okay

Verified traveler

Liked: Staff & service

Quiet and clean

The hotel is located not far from the train station and close to streets filled with bars. The front and back entrance is a bit off putting for people with wheelie suitcases. Slippery on rainy days too. To get a taxi to pick you up, it will need stop on the side street, as the hotel is located on a major busy road. Which is a bit of a hassle. The staff are keen and helpful. We were able to request an extra blanket at no cost. Weirdly, after our room has been it smells like cigarettes, we guessed that the room next to us has been smoking near our window. If only I had drone to zap them.

6/10 Okay

thean hong, kuala lunpur malaysia

Liked: Cleanliness, staff & service

only good for a quuck transit stays for next day

When we checked in it was after 10pm and tbe hotel rear car park already full and we have to park somewhere else which is far away. At midnight there was police cars sirent sounds which i believe it was from hotel nearby bars.

8/10 Good

こうたろう

Business traveler
Liked: Amenities
スタッフの方の対応が最高でした 古い設備かと思いますが、清掃も行き届いており満足です
Stayed 1 night in Dec 2025

10/10 Excellent

Myung hwan

Liked: Cleanliness, staff & service, amenities
친절했습니다. 다음에 또 이용할께요
Stayed 1 night in Nov 2025

6/10 Okay

kazuya

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

???

Traveled with group
Disliked: Amenities, property conditions & facilities
喫煙部屋にウォシュレットが無い。
Stayed 2 nights in Sep 2025

6/10 Okay

Makoto

Stayed 1 night in Sep 2025

6/10 Okay

masahiro

Traveled with partner
Disliked: Amenities, property conditions & facilities
ドア鍵一つしかなく2人宿泊のとき不便でした
Stayed 1 night in Aug 2025

6/10 Okay

??

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
朝食値段の割には満足でしたが、 ２回目は宿泊はしないと思います。
Stayed 1 night in Jul 2025

8/10 Good

YUJI

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

??

Liked: Cleanliness, property conditions & facilities
良かったです
Stayed 1 night in May 2025

6/10 Okay

??

Traveled with family
Disliked: Amenities
お風呂がきたなかった
Stayed 1 night in Mar 2025

6/10 Okay

Jin

経年劣化してるので、しょうがないと思います。洗面台の見た目が気になりました。
Stayed 1 night in Feb 2025

6/10 Okay

Yoshinori

Stayed 1 night in Feb 2025

8/10 Good

TAIYOU

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗でした
Stayed 1 night in Jan 2025

10/10 Excellent

KATSUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

NOZOMI

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

YOSHIMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2泊しましたが、駅近だし、CVSも近いので問題なしでした札幌と函館に来たので大変良かったです、次回は暖かくなってから又おせわになりたいです、10月に来たときも居酒屋にいってカなり良かったんで、次回もよろしくお願いいたします。
Stayed 1 night in Nov 2024

4/10 Poor

YOSHIHIRO

Stayed 1 night in Oct 2024

8/10 Good

マサシ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

しんご

Business traveler
Disliked: Amenities, property conditions & facilities
禁煙室であるのにタバコ臭かったです
Stayed 1 night in Nov 2024

8/10 Good

YOSHIMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てにおいて良かったです。
Stayed 1 night in Nov 2024