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Comfort Hotel Tomakomai

Property class: 3

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Photo gallery for Comfort Hotel Tomakomai

Property amenity
A multi-story hotel with a yellow facade, multiple windows, and a sign indicating it is a Carlson hotel.
Lobby
Standard Double Room, Non Smoking | Premium bedding, desk, soundproofing, WiFi (free)
A row of self-service kiosks with card readers and a digital display, likely for check-in or payment.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
3-7-18 Asahi-machi, Tomakomai, Hokkaido, 053-0008
  • Place, Sea Station Plat Seaport Market
    ‪18 min walk‬
  • Place, Kirakira Park
    ‪4 min drive‬
  • Place, Lake Shikotsu
    ‪35 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪38 min drive‬

Room options

View all photos for Economy Twin Room, Non-smoking Twin Economy

A hotel room with two beds, a desk with a computer and telephone, a window with curtains, and a wall-mounted light.

Economy Twin Room, Non-smoking Twin Economy

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Economy Double Room, Non-smoking Double Economy

Premium bedding, desk, soundproofing, WiFi (free)

Economy Double Room, Non-smoking Double Economy

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Budget Double Room With Breakfast

A hotel room with a bed, a desk with a TV, a desk lamp, a wall-mounted picture, and a window with curtains.

Budget Double Room With Breakfast

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Premium bedding, desk, soundproofing, WiFi (free)

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Premium bedding, desk, soundproofing, WiFi (free)

Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 188 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Tomakomai

Located within a mile (2 km) of Sea Station Plat Seaport Market, Comfort Hotel Tomakomai is within 2 miles (3 km) of Kirakira Park. This 3-star hotel has 123 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Sea Station Plat Seaport Market - 18 min walk - 1.0 mile
  • Kirakira Park - 4 min drive - 1.3 miles
  • Northern Horse Park - 34 min drive - 15.3 miles
  • Lake Shikotsu - 35 min drive - 20.2 miles
  • Shikotsuko Onsen - 43 min drive - 19.1 miles

Getting around

  • Tomakomai Station - 19 min walk
  • Numanohata Station - 19 min drive
  • New Chitose Intl. Airport (CTS) - 36 min drive

Restaurants

  • ‪三星中央店 - ‬2 min walk
  • ‪刺身居酒屋 なか善 - ‬3 min walk
  • ‪Hokkaido Brewery & Beer Kitchin - ‬5 min walk
  • ‪魚活鮮とあぶり焼 海へ - ‬2 min walk
  • ‪苫小牧新鮮魚市場 - ‬3 min walk

About this property

Comfort Hotel Tomakomai

Guests of Comfort Hotel Tomakomai enjoy free WiFi in public areas, express check-in, and laundry facilities. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a vending machine and a water dispenser.
Guests can expect to find free WiFi and wired Internet, plus TVs with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include refrigerators, coffee makers, and phones. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay movies
  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding
  • Cribs/infant beds are available for JPY 1100.0 per night

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, and WeChat Pay
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 10 AM
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay, PayPay, and WeChat Pay.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hotel Tomakomai
Comfort Tomakomai
Hotel Tomakomai
Comfort Hotel Tomakomai Hotel
Comfort Hotel Tomakomai Tomakomai
Comfort Hotel Tomakomai Hotel Tomakomai

Frequently asked questions

Is free cancellation available at Comfort Hotel Tomakomai?

Comfort Hotel Tomakomai provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Comfort Hotel Tomakomai?

As of Aug 31, 2026, prices found for a 1-night stay for 2 adults at Comfort Hotel Tomakomai on Sep 23, 2026 start from $61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Comfort Hotel Tomakomai?

This hotel is located in Tomakomai within a short 18-minute walk of Sea Station Plat Seaport Market. You'll also find Sunflower Ferry and Kirakira Park within a short drive.

Is parking available on site at Comfort Hotel Tomakomai?

Yes, self parking is offered for free at the hotel.

Does Comfort Hotel Tomakomai include a casino at the property?

No, Comfort Hotel Tomakomai doesn't have a casino.

Is there an indoor pool at Comfort Hotel Tomakomai?

No, there is no indoor pool at this hotel.

Is Comfort Hotel Tomakomai a good place to stay for couples?

Amenities that appeal to couples at this hotel include premium bedding, free wired internet, and slippers.

Does Comfort Hotel Tomakomai have a hot tub?

No, this hotel doesn't have a spa tub.

Does Comfort Hotel Tomakomai have a restaurant with a breakfast menu?

Comfort Hotel Tomakomai offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Hotel Tomakomai allow pets to stay free of charge?

No, pets aren't allowed at Comfort Hotel Tomakomai though service animals are welcome.

Does Comfort Hotel Tomakomai have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Comfort Hotel Tomakomai?

The closest major airport to Comfort Hotel Tomakomai is New Chitose Intl. Airport (CTS), which is 19.3 mi away (36 minutes by car).

Are there rooms with balconies that I can book at Comfort Hotel Tomakomai?

No, there aren't any guestrooms at Comfort Hotel Tomakomai that offer a balcony.

Comfort Hotel Tomakomai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 156 reviews
Rating 8 - Good. 56 out of 156 reviews
Rating 6 - Okay. 16 out of 156 reviews
Rating 4 - Poor. 4 out of 156 reviews
Rating 2 - Terrible. 2 out of 156 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ryannjay

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night in Tomakomai

Pleasant hotel with friendly staff
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

DENIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service hotel. Thanks you 😊
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities
Free hotel parking and complimentary daily buffet breakfast. The room is small but it is standard in Japan. The front desk staff are very friendly and help hotel guests at their best.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Joseph

Efficient
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

ying leung

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

Lana

Liked: Cleanliness
Hello, i need to talk to the Manager at this Comfort Tomakomai hotel. Please use thia email to communicate with me. Ie: lana2k@email.com
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Ng Hoi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs are very helpful, although their English is not very good, they still try their best best to help, very professional. highly recommended.
Stayed 6 nights in Feb 2023
Verified review

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

SHIHCHIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit walk from train station... 20 minutes instead 10...
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice week-long stay at this hotel. It was easily accessible by bus and about a15-minute walk to the train station. After not finding a car to rent online, we were able to find one at the property next door. It is close to many places to eat and to convenience stores. Sapporo, beach locations, a main commercial avenue in Tomakomai and Chitose airport are all accessible by bus. However the nearby mountain lake was not, hence the need for a car. We stayed there because of the proximity to the ferry. The room is small but very well distributed with all comforts covered. The outside and neighbour noise was minimal. The breakfast was a delight each morning. It is a good base even without a car.
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

SHIHCHIN

Disliked: Staff & service, amenities
Staff is not willing to help and inpatience with questions, even to their own Japanese folks. Coffee machine in lobby is restricted to "one cup" only. Everything will be charged extra fee. Don't lose your key, it will cost you 1000 yen for panelty. It is far from JR station, 20 minutes walk instead 10 as website said. Disappointed
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

takahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応も良く、室内も清潔で気持ちよく宿泊でできました。 また利用したいと思います。
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Nozomi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
防音性が低い。 夜騒音のジャングルで眠れる方はオススメ。 駅からも遠い。 出張以外では絶対利用しないが、まあ値段的にも妥当なのだろう。
Stayed 1 night in Jan 2026
Verified review

8/10 Good

yusuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食のブュッフェが種類もあり美味しいです。
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Siu Sung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
附近有一間7-11 ， 距離車站有些距離，但都是直路 不難找 房間整潔 good
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Yoshikazu

Disliked: Staff & service, amenities
チェックインを自動化したい気持ちは分かるが、こちらは細かい入力をしたくないし、トラブルの際に書かされもして、疲れている身には辛かった
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Nozomi

Liked: Cleanliness
Disliked: Property conditions & facilities
隣の部屋の生活音(シャワーオン、ドアの音、声)がかなり聞こえることから、防音面はかなり薄いと思う。 出張や仕事で利用を考えている方は、睡眠に差し支えるため別のホテルをおススメします。 音以外は特に問題なかったです。
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Mieko

Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔で、空調の音も静かでした。 チェックイン、チェックアウトはほぼセルフでしたが、フロントの方は笑顔で優しく対応してくれました。 無料の朝食も美味しかったです。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

yuuuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方もとても丁寧な対応でした
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Hiroyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シンプルながら朝食付きは嬉しいですね。
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

kiyoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適な部屋と周辺

とても過ごしやすい部屋でした！近くに飲食店やコンビニもあって重宝しました
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Shigeru

Liked: Cleanliness, staff & service, amenities
夜間早朝に近隣の騒音が聞こえる
Stayed 13 nights in Oct 2024
Verified review

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
快適です。ありがとうございました。
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Chieko

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応が良かったです。 ツインの部屋を高学年の子供の添い寝と高校生の子供と計3人で泊まらせてもらったのですが、追加の枕や毛布など申し出ればすぐに用意していただけました。朝食も無料でついていて、育ち盛りの子供がいる我が家にはコスパの良い宿泊でした。
Stayed 1 night in Mar 2024

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