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The Tokyo Station Hotel

4.5 star property
Luxury hotel with 6 restaurants, near Tokyo Imperial Palace
VIP Access

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Photo gallery for The Tokyo Station Hotel

Spa
Classic Comfort Twin Room, Non-Smoking / 36sqm | Hallway
2 bars/lounges
Minibar, in-room safe, desk, blackout drapes
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1-9-1 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-0005
  • Place, Nihonbashi Takashimaya S.C.
    ‪4 min walk‬
  • Place, Tokyo International Forum
    ‪9 min walk‬
  • Place, Tokyo Imperial Palace
    ‪18 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Dome Side Superior Twin, Non Smoking

Dome Side Superior Twin, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Dome Side Superior Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Palace Side Comfort Twin, Non Smoking

Palace Side Comfort Twin, Non Smoking | View from room

Palace Side Comfort Twin, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Palace Side Deluxe Twin, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace Side Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(12 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for South Wing Superior Twin, Smoking

Minibar, in-room safe, desk, blackout drapes

South Wing Superior Twin, Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for South Wing Premium Twin, Smoking

South Wing Premium Twin, Smoking | Minibar, in-room safe, desk, blackout drapes

South Wing Premium Twin, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Maisonette King, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Maisonette King, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Twin, Non Smoking

Junior Suite Twin, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Junior Suite Twin, Non Smoking

  • City view
  • 624 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Palace Side Superior Twin, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace Side Superior Twin, Non Smoking

10.0 out of 10
Exceptional
(17 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Palace Side Comfort King, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace Side Comfort King, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Dome Side Comfort King, Non Smoking

Dome Side Comfort King, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Dome Side Comfort King, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Dome Side King, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Dome Side King, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Maisonette Twin, Non Smoking

Maisonette Twin, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Maisonette Twin, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Comfort Queen Room, Smoking / 26sqm

Minibar, in-room safe, desk, blackout drapes

Classic Comfort Queen Room, Smoking / 26sqm

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Comfort Twin Room, Non-Smoking / 36sqm

Classic Comfort Twin Room, Non-Smoking / 36sqm | Minibar, in-room safe, desk, blackout drapes

Classic Comfort Twin Room, Non-Smoking / 36sqm

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Maisonette Suite King Room, Non-Smoking / 72sqm

Maisonette Suite King Room, Non-Smoking / 72sqm | Minibar, in-room safe, desk, blackout drapes

Maisonette Suite King Room, Non-Smoking / 72sqm

  • City view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Maisonette Suite Twin Room, Non-Smoking / 120sqm

Maisonette Suite Twin Room, Non-Smoking / 120sqm | Minibar, in-room safe, desk, blackout drapes

Maisonette Suite Twin Room, Non-Smoking / 120sqm

  • City view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Ambassador Suite King Room, Non-Smoking / 95sqm

Ambassador Suite King Room, Non-Smoking / 95sqm | Minibar, in-room safe, desk, blackout drapes

Ambassador Suite King Room, Non-Smoking / 95sqm

  • City view
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite Twin Room, Non-Smoking / 95sqm

Ambassador Suite Twin Room, Non-Smoking / 95sqm | Minibar, in-room safe, desk, blackout drapes

Ambassador Suite Twin Room, Non-Smoking / 95sqm

  • City view
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Classic Comfort Queen Room, Non-Smoking/ 26sqm (No view due to adjacent to Tokyo station platform)

Minibar, in-room safe, desk, blackout drapes

Classic Comfort Queen Room, Non-Smoking/ 26sqm (No view due to adjacent to Tokyo station platform)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Superior Twin, Non Smoking

City View Superior Twin, Non Smoking | City view

City View Superior Twin, Non Smoking

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Palace View Superior Twin, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace View Superior Twin, Non Smoking

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for City View Queen, Non Smoking

Minibar, in-room safe, desk, blackout drapes

City View Queen, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Superior King, Non Smoking

Minibar, in-room safe, desk, blackout drapes

City View Superior King, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Palace View Premium Twin, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace View Premium Twin, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 559 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Palace View Premium Deluxe Twin, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Palace View Premium Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, City View

  • City view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Non Smoking, City View (Palace View)

Minibar, in-room safe, desk, blackout drapes

Premium Room, Non Smoking, City View (Palace View)

  • City view
  • 560 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, Non Smoking, City View (Deluxe, Palace View)

Minibar, in-room safe, desk, blackout drapes

Premium Room, Non Smoking, City View (Deluxe, Palace View)

  • City view
  • 592 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Dome Side Superior King, Non Smoking

Dome Side Superior King, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Dome Side Superior King, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City View King Room, Non Smoking

City View King Room, Non Smoking | Minibar, in-room safe, desk, blackout drapes

City View King Room, Non Smoking

10.0 out of 10
Exceptional
(14 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Palace View Premium Deluxe King, Non Smoking

Palace View Premium Deluxe King, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Palace View Premium Deluxe King, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King, Non Smoking

Junior Suite King, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Junior Suite King, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Queen , Non Smoking/ 23sqm(No view due to adjacent to Tokyo station platform)

Minibar, in-room safe, desk, blackout drapes

Classic Queen , Non Smoking/ 23sqm(No view due to adjacent to Tokyo station platform)

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Imperial Suite, Non Smoking

Imperial Suite, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Imperial Suite, Non Smoking

  • City view
  • 1862 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Dome Side Comfort Twin, Non Smoking

Dome Side Comfort Twin, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Dome Side Comfort Twin, Non Smoking

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Palace Side Superior King, Non Smoking

Palace Side Superior King, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Palace Side Superior King, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for South Wing Deluxe King, Smoking

South Wing Deluxe King, Smoking | Minibar, in-room safe, desk, blackout drapes

South Wing Deluxe King, Smoking

  • City view
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tokyo

Located in Chiyoda within a short walk of Tokyo International Forum, The Tokyo Station Hotel is within 2 miles (3 km) of other popular sights such as Tokyo Imperial Palace. This 150-room, 4.5-star hotel has a full-service spa along with free in-room WiFi and a gym.

What's nearby

  • Nihonbashi Takashimaya S.C. - 4 min walk - 0.3 miles
  • Marunouchi Building - 6 min walk - 0.4 miles
  • Tokyo International Forum - 9 min walk - 0.5 miles
  • Imperial Palace East Gardens - 12 min walk - 0.7 miles
  • Tokyo Imperial Palace - 18 min walk - 1.0 mile

Getting around

  • Tokyo Station - 2 min walk
  • Otemachi Station - 3 min walk
  • Narita Intl. Airport (NRT) - 74 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪七代目 卯兵衛 - ‬4 min walk
  • ‪YEBISU BAR - ‬4 min walk
  • ‪ビア&グリル THE OLD STATION - ‬4 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Tokyo Station Hotel

Luxury hotel with 6 restaurants, near Tokyo Imperial Palace
Guests staying at The Tokyo Station Hotel enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is available for JPY 2100 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include free newspapers, laundry facilities, and a banquet hall.
Guests can expect 43-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators, minibars, and coffee makers are also standard.
Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 2,100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,200 for adults and JPY 3,100 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants

Restaurants on site

  • Blanc Rouge
  • Cantonese EN
  • Ristorante & Bar Enoteca
  • Sushi AOYAGI
  • Yakitori Seo

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Full-service spa

  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Built in 1915
  • Designated smoking areas
  • Double-glazed windows

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Additional fees apply to children 4 - 12 years old for breakfast when sharing existing bedding in twin rooms and double rooms.

Renovations and closures

The property will be renovating from January 19 2026 to March 4 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 6200 for adults and JPY 3100 for children
  • Self parking fee: JPY 2100 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Hotel Tokyo Station
Tokyo Station Hotel
The Tokyo Station Hotel Japan
The Tokyo Station Hotel Hotel
The Tokyo Station Hotel Tokyo
The Tokyo Station Hotel Hotel Tokyo

Frequently asked questions

Is a free cancellation option available at The Tokyo Station Hotel?

The Tokyo Station Hotel offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at The Tokyo Station Hotel?

As of Feb 11, 2026, prices found for a 1-night stay for 2 adults at The Tokyo Station Hotel on Mar 9, 2026 start from $385.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Tokyo Station Hotel?

This hotel is situated in Chiyoda within a short 20-minute walk of Hibiya Park and also 12 minutes on foot from Imperial Palace East Gardens. You'll also find Tokyo Imperial Palace and Nippon Budokan within a short drive.

Is parking available on site at The Tokyo Station Hotel?

Yes, parking is offered for JPY 2,100 per night. Accessible parking is also available for guests.

Is a spa located at The Tokyo Station Hotel?

There is a full-service spa at this available for guests to enjoy at this hotel. The spa is not open daily but only on select days.

Does The Tokyo Station Hotel feature a casino at the property?

No, The Tokyo Station Hotel doesn't have a casino.

Will I find an indoor pool at The Tokyo Station Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Tokyo Station Hotel?

This boutique hotel offers plenty of amenities for couples including 2 bars, 6 restaurants, and a full-service spa.

Are there hot tubs at The Tokyo Station Hotel?

No, this hotel doesn't have a spa tub.

Does The Tokyo Station Hotel have a restaurant that serves breakfast?

Yes, The Tokyo Station Hotel has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Tokyo Station Hotel allow pets to stay for free?

No, pets aren't allowed at The Tokyo Station Hotel though service animals are welcome.

Does The Tokyo Station Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Tokyo Station Hotel?

The closest major airport to The Tokyo Station Hotel is Haneda Airport (HND), which is 13.8 mi away (40 minutes by car).

Are there rooms with balconies that I can book at The Tokyo Station Hotel?

No, you won't find guestrooms with balconies at The Tokyo Station Hotel.

Does The Tokyo Station Hotel have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at The Tokyo Station Hotel.

The Tokyo Station Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 924 out of 1007 reviews
Rating 8 - Good. 59 out of 1007 reviews
Rating 6 - Okay. 14 out of 1007 reviews
Rating 4 - Poor. 4 out of 1007 reviews
Rating 2 - Terrible. 6 out of 1007 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!!!!!!! Super big rooms. Amazing people
Stayed 2 nights in Nov 2025

10/10 Excellent

Giselle, LaSalle

Liked: Cleanliness, property conditions & facilities
5 star in every respect. Meticulous room, hotel and service
Stayed 2 nights in Nov 2025

10/10 Excellent

Jodie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel! The room was spacious, immaculate and comfortable with a spotless well-designed bathroom. The location was perfect: next to the train station and subway (and you couldn't hear anything inside your room). We chose not to do the breakfast plan but had breakfast in the hotel twice-which I highly recommend. It was expansive and delicious. Best of all are the concierges who had great recommendations, got us reservations at at wonderful restaurants and helped us plan oour routes.
Stayed 6 nights in Oct 2025

10/10 Excellent

Courtney

Stayed 3 nights in Nov 2025

10/10 Excellent

John Andrew

Stayed 5 nights in Oct 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities
Second stay at this hotel. The staff are always nice, the rooms are clean and well put together, the bathroom is spacious. Breakfast is a highlight
Stayed 4 nights in Oct 2025

10/10 Excellent

Clifford

Liked: Cleanliness, amenities, property conditions & facilities
The room and staff were excellent. The breakfast was superb as well, with both western and Japanese style dishes available.
Stayed 1 night in Oct 2025

8/10 Good

Keri

Stayed 1 night in Oct 2025

10/10 Excellent

Yuichiro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast offers so many kaiseki style dishes in a buffet style. I enjoyed more than 15 small plates. Quality and tastes are more than superb. You will understand that they Are trying to be the best thing in each You have Japanese corner and western style corner. If you want to stick to ordinary Western style hotel breakfast, you can do so at the highest level also. Waiters are so polite and friendly. You feel as if you wrre a king.
Stayed 2 nights in Oct 2025

10/10 Excellent

Garry

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great breakfast, excellent rooms and staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities
Immaculate hotel, beautiful rooms, delicious breakfast buffet & the perfect location to arrive at & explore Tokyo! Bravo!
Stayed 4 nights in Oct 2025

10/10 Excellent

Carlton

Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room in convenient loccation
Stayed 1 night in Oct 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellant hotel although at that price point I wouldn't expect to have to pay extra for Onson-spa entry
Stayed 3 nights in Oct 2025

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a unique building.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Oct 2025

10/10 Excellent

Frank Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Kathy

Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding luxury hotel with great rooms and buffet breakfast. Central location in a business-like area but easy access to everything, and a great set of food options both in the train station and in the office buildings across the street. Would gladly return.
Stayed 4 nights in Oct 2025

2/10 Terrible

wayne, North Tonawanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent,staff was very friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful hotel. Truly 5 stars.
Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth, Renton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Overall an excellent property. The room service menu is limited, and didn’t have a lot of variety.
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Sep 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing stay, especially for our last night in Japan. I only wish we'd had more nights here!
Stayed 1 night in Oct 2025