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Shibuya Tokyu REI Hotel

3.0 star property

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Photo gallery for Shibuya Tokyu REI Hotel

Front of property
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Hallway
Down comforters, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
1-24-10 Shibuya, Tokyo, Tokyo-to, 150-0002
  • Place, Shibuya Crossing
    ‪2 min walk‬
  • Place, Hachikō Memorial Statue
    ‪2 min walk‬
  • Place, Shibuya Sky
    ‪3 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Superior Double Room

Down comforters, in-room safe, desk, blackout drapes

Superior Double Room

8.2 out of 10
Very good
(26 reviews)
  • City view
  • 139 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (4-12F)

Down comforters, in-room safe, desk, blackout drapes

Double Room (4-12F)

8.4 out of 10
Very good
(43 reviews)
  • 149 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room (Wide Bed)

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room (Wide Bed)

8.2 out of 10
Very good
(34 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds, Non Smoking

Down comforters, in-room safe, desk, blackout drapes

Twin Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(27 reviews)
  • City view
  • 174 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Tokyo

Located in Shibuya, Shibuya Tokyu REI Hotel is adjacent to Shibuya Crossing with other popular attractions like Meiji Jingu Shrine within a couple of miles (3 km). This 225-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and express check-in.

What's nearby

  • Shibuya Crossing - 2 min walk - 0.1 miles
  • Hachikō Memorial Statue - 2 min walk - 0.1 miles
  • Shibuya Sky - 3 min walk - 0.2 miles
  • Shibuya Scramble Square - 3 min walk - 0.2 miles
  • Cerulean Tower - 6 min walk - 0.4 miles

Getting around

  • Shibuya Station - 2 min walk
  • Shinsen Station - 12 min walk
  • Narita Intl. Airport (NRT) - 53 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪日高屋 - ‬1 min walk
  • ‪パンとエスプレッソとまちあわせ - ‬3 min walk
  • ‪渋谷横丁 - ‬3 min walk
  • ‪富士そば 明治通り店 - ‬2 min walk

About this property

Shibuya Tokyu REI Hotel

Guests of Shibuya Tokyu REI Hotel enjoy access to free WiFi in public areas, conference space, and microwave in a common area. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include express check-in, laundry facilities, and a banquet hall.
Guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, safes, and phones are also standard. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 2,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 per person
  • A restaurant

Restaurants on site

  • HUSH-HUSH

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 280 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 40 steps to reach entrance
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Nearby parking fee: JPY 2500 per day (1969 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 10 AM
The front desk is open 24 hours a day, and checking in is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Inn
Shibuya Tokyu
Shibuya Tokyu Inn
Tokyu
Tokyu Inn
Tokyu Inn Shibuya
Tokyu Shibuya
Shibuya Tokyu Hotel Shibuya
Shibuya Tokyu Inn Tokyo
Shibuya Tokyu REI Hotel
Tokyu REI Hotel
Shibuya Tokyu REI
Tokyu REI
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Shibuya Tokyu REI Hotel?

Shibuya Tokyu REI Hotel provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Shibuya Tokyu REI Hotel?

As of May 6, 2026, prices found for a 1-night stay for 2 adults at Shibuya Tokyu REI Hotel on May 18, 2026 start from $171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Shibuya Tokyu REI Hotel?

This hotel is situated in Shibuya, just steps from Shibuya Crossing and Shibuya Sky, and within a short walk of Hachikō Memorial Statue. You'll also find Tokyo Tower and Tokyo Imperial Palace within a short drive.

Is parking available on site at Shibuya Tokyu REI Hotel?

No, there isn't parking available at the hotel.

Does Shibuya Tokyu REI Hotel have a casino on the premises?

No, Shibuya Tokyu REI Hotel doesn't have a casino.

Will I find an indoor pool at Shibuya Tokyu REI Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Shibuya Tokyu REI Hotel?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, a down comforter, and slippers.

Does Shibuya Tokyu REI Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Shibuya Tokyu REI Hotel have a restaurant that serves breakfast?

Yes, Shibuya Tokyu REI Hotel serves buffet breakfast for a surcharge each morning at HUSH-HUSH.

Will Shibuya Tokyu REI Hotel allow pets to stay free of charge?

No, pets aren't allowed at Shibuya Tokyu REI Hotel.

Does Shibuya Tokyu REI Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Shibuya Tokyu REI Hotel?

The closest major airport to Shibuya Tokyu REI Hotel is Haneda Airport (HND), which is 14.9 mi away (36 minutes by car).

Are there rooms with balconies that I can book at Shibuya Tokyu REI Hotel?

No, there aren't any guestrooms at Shibuya Tokyu REI Hotel that offer a balcony.

Shibuya Tokyu REI Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1004 reviews
Rating 8 - Good. 275 out of 1004 reviews
Rating 6 - Okay. 101 out of 1004 reviews
Rating 4 - Poor. 22 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Patricia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Excellent location right around the corner from Shibuya crossing. Many shops and restaurants in the area. Staff warm and welcoming. Hotel lobby and restaurant were very nice. Room was small but adequate (bathroom functional but seemed a bit dated and small and dust noted in the bathroom). Breakfast was delicious and generous with both Japanese and Western offerings. Free toiletries provided along with umbrellas on the rainy days. Overall a very good stay for the price.
Stayed 2 nights in Mar 2026

10/10 Excellent

Candy

Stayed 5 nights in Apr 2026

6/10 Okay

HAYEON

Stayed 4 nights in Jan 2026

10/10 Excellent

WENDY

Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent. Easy to walk around to so many destinations in Shibuya. The staff were very friendly and helpful.The breakfast buffet was great. We had breakfast every morning here.
Stayed 3 nights in Jan 2026

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and tidy. Amenities was great, love all the face wash, face cleanser and hair oils come with stay
Stayed 4 nights in Jan 2026

10/10 Excellent

Doris

Traveled with group, Traveled with family
Excellent service from all the staff. Extremely helpful when shipping our luggage to the next destination. The rooms dont get particularly cool. I am menopausal and was very hot. That is my only issue. Everything else is perfect! Super easy to check in and out. We stayed twice so far. Will be back in the fall too.
Stayed 1 night in Jan 2026

8/10 Good

Pooja

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms in a super good location. The metro lines are literally steps away. It is fairly tight quarters though (as expected)
Stayed 4 nights in Dec 2025

6/10 Okay

Howard

Very small room and bathroom
Stayed 2 nights in Jan 2026

10/10 Excellent

Yat Sun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are tiny, but the location is great!
Three minutes from the Shibuya Crossing
Stayed 1 night in Jan 2026

10/10 Excellent

Tauree

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location and amenities.
Stayed 3 nights in Jan 2026

8/10 Good

Lisa

Liked: Cleanliness, amenities
Room and staff were excellent. The evening guest lounge was very lacking in selection. Not refilled over the 2 nights.
Stayed 3 nights in Jan 2026

8/10 Good

Doris

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The staff was very courteous and helpful.
Stayed 1 night in Jan 2026

8/10 Good

Karen Mae, Stanhope

Traveled with family
Liked: Cleanliness, property conditions & facilities
Shibuya Tokyo REI Hotel is in a great location—very convenient for getting around. The staff are super friendly, and they even provide supplies at the reception area (comb, toothbrush, etc.), whether you forgot to bring them or not 😁 That said, the room—and especially the bathroom—are on the small side. I’m only 5’1” and about 115 lbs, and I kept hitting my elbow every time I raised my arms to wash my hair or body. 😂 I’m not sure about the other room types, but ours was definitely tight, so just be warned!
Stayed 4 nights in Nov 2025

6/10 Okay

Simon Helen

Traveled with partner
Liked: Cleanliness
Room was a bit small, staff seemed a bit bored, like not really loving their job.
Stayed 2 nights in Jan 2026

10/10 Excellent

LaRahn Michelle

Liked: Cleanliness, amenities, property conditions & facilities
I had a nice stay. I liked the location. It’s a couple minutes walk to Shibuya square scramble. The Shibuya train station is right outside the hotel. There are many food and shopping places in walking distance. The room was small but clean. The front staff were very friendly and helpful, from check in to check out. They assisted me in catching the limousine bus to Narita airport which was a little over an hour away. Yes I would recommend. Yes I world stay there again.
This is the front of the hotel from across the street
Stayed 4 nights in Jan 2026

10/10 Excellent

John

Stayed 4 nights in Jan 2026

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean and comfortable. All the staff was super nice. Location was perfect! Our only issue is you can't control the room temperature individually and it was often warm and stuffy in the room. That said we'd absolutely stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Traveled with family
Great staff/people. Great service.
Stayed 3 nights in Jan 2026

10/10 Excellent

Flordeliza

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is perfect location, staff are good and food 😊
Stayed 2 nights in Jan 2026

8/10 Good

BRIAN, Sherwood Park

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, very central in Shebuya near train and subway lines excellent breakfast.
Stayed 4 nights in Jan 2026

8/10 Good

Doris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice to have a lounge where you can come back to for a wine or beer.
Stayed 5 nights in Jan 2026

2/10 Terrible

Camila

Stayed 3 nights in Jan 2026

10/10 Excellent

Zackery

Stayed 1 night in Jan 2026

10/10 Excellent

Andrew Gareth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes all good!
Stayed 9 nights in Jan 2026

10/10 Excellent

Anna

Traveled with family
Liked: Staff & service
The room was typical size of a Japanese hotel. Most of the reception spoke English so check-in was easy. We did not use the laundry or have the breakfast. The room and bathroom was slightly rundown but still clean. I notice crevices where there was dust that could use a deeper clean. Bed and bedding were very comfortable and had an excellent night’s sleep. Centrally located so very convenient.
Stayed 3 nights in Jan 2026