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Aparthotel

Citadines Shinjuku Tokyo

3.5 star property

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Photo gallery for Citadines Shinjuku Tokyo

Exterior
Front of property
Daily buffet breakfast for a fee
Lobby sitting area
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym
  • Breakfast available

Explore the area

View in a map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪10 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪10 min walk‬
  • Place, Omoide Yokocho
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Studio (Double)

Studio (Double) | Down comforters, in-room safe, desk, blackout drapes

Studio (Double)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Twin Beds

Studio, 2 Twin Beds | Down comforters, in-room safe, desk, blackout drapes

Studio, 2 Twin Beds

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Studio, 2 Twin Beds

Executive Studio, 2 Twin Beds | Down comforters, in-room safe, desk, blackout drapes

Executive Studio, 2 Twin Beds

  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Studio (Double)

Executive Studio (Double) | Down comforters, in-room safe, desk, blackout drapes

Executive Studio (Double)

  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Tokyo

Located in Shinjuku within a short walk of Isetan Department Store Shinjuku, Citadines Shinjuku Tokyo is within a mile (2 km) of other popular sights such as Omoide Yokocho. Each of the 160 rooms at this 3.5-star aparthotel includes a kitchenette, a refrigerator, and a microwave.
View more Aparthotels in TokyoOpens in a new window

What's nearby

  • Tokyo Toy Museum - 6 min walk - 0.4 miles
  • Isetan Department Store Shinjuku - 10 min walk - 0.6 miles
  • Shinjuku Gyoen National Garden - 10 min walk - 0.6 miles
  • Shinjuku Isetan - 12 min walk - 0.7 miles
  • Omoide Yokocho - 15 min walk - 0.8 miles

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Haneda Airport (HND) - 48 min drive

Restaurants

  • ‪カレー王国 けらら - ‬1 min walk
  • ‪小諸そば - ‬2 min walk
  • ‪BASARA - ‬2 min walk
  • ‪MIRIton cafe - ‬1 min walk
  • ‪とよ吉 - ‬2 min walk

About this property

Citadines Shinjuku Tokyo

Guests of Citadines Shinjuku Tokyo enjoy features like a 24-hour gym, free WiFi in public areas, and a computer station. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include laundry facilities, a water dispenser, and a TV in a common area.
Each apartment is air-conditioned and features a kitchenette with a refrigerator and a microwave. A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and the bathroom offers a soaking tub, a hair dryer, and free toiletries. Other standard amenities include an electric kettle, a safe, and a phone.
Recreational amenities at the aparthotel include a 24-hour fitness center.

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Exterior
Hotel Gracery Shinjuku
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  • Restaurant
  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)
  • Crib: JPY 550 per day

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 990 for children

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed: JPY 7,260 per night

Bathroom

  • 1 private bathroom
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city center
  • In the suburbs
  • Near a metro station

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 160 units
  • Built in 2008
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • LED lighting
  • Reception hall
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for JPY 7260.0 per night
  • Cribs/infant beds are available for JPY 550.0 per day

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 990 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 7260.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Hotel Tokyo Shinjuku

Citadines Shinjuku Tokyo

Citadines Tokyo Shinjuku

Citadines Tokyo Hotel Shinjuku

Citadines Tokyo Shinjuku Hotel Shinjuku

Shinjuku Citadines Tokyo Hotel

Citadines Shinjuku Tokyo Aparthotel

Citadines Tokyo Shinjuku Hotel

Citanes Shinjuku Tokyo

Citadines Shinjuku Tokyo Tokyo

Citadines Shinjuku Tokyo Aparthotel

Citadines Shinjuku Tokyo Aparthotel Tokyo

Frequently asked questions

Are free cancellation options available at Citadines Shinjuku Tokyo?

Citadines Shinjuku Tokyo offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Citadines Shinjuku Tokyo?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at Citadines Shinjuku Tokyo on May 18, 2026 start from $213, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Citadines Shinjuku Tokyo?

This aparthotel is situated in Shinjuku within a short 15-minute walk of Shinjuku Gyoen National Garden and also 11 minutes on foot from Isetan Department Store Shinjuku. You'll also find Tokyo Imperial Palace and Shibuya Crossing within a short drive.

Is parking available on site at Citadines Shinjuku Tokyo?

No, this aparthotel doesn't offer parking.

Does Citadines Shinjuku Tokyo have a casino?

No, Citadines Shinjuku Tokyo doesn't have a casino.

Is there an indoor pool at Citadines Shinjuku Tokyo?

No, there is no indoor pool at this aparthotel.

What amenities will couples enjoy at Citadines Shinjuku Tokyo?

Amenities that appeal to couples at this aparthotel include a deep soaking bathtub, a down comforter, and a kitchenette.

Does Citadines Shinjuku Tokyo have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does Citadines Shinjuku Tokyo feature a restaurant that includes a breakfast menu?

Citadines Shinjuku Tokyo offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Citadines Shinjuku Tokyo allow pets to stay for free?

No, pets aren't allowed at Citadines Shinjuku Tokyo.

Does Citadines Shinjuku Tokyo have connecting rooms available?

No, there aren't connecting guestrooms at this aparthotel.

What is the closest airport to Citadines Shinjuku Tokyo?

The closest major airport to Citadines Shinjuku Tokyo is Haneda Airport (HND), which is 17.4 mi away (48 minutes by car).

Are there rooms with balconies that I can book at Citadines Shinjuku Tokyo?

No, you won't find apartments with balconies at Citadines Shinjuku Tokyo.

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1762 out of 2882 reviews
Rating 8 - Good. 919 out of 2882 reviews
Rating 6 - Okay. 158 out of 2882 reviews
Rating 4 - Poor. 31 out of 2882 reviews
Rating 2 - Terrible. 12 out of 2882 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Bryn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very comfortable and spacious, staff was friendly and helpful, and location was great!
Stayed 1 night in Feb 2026

10/10 Excellent

Yair Othoniel, Zapopan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación a unas cuadras de la estación del Subway , buen precio para el tipo de hotel, los cuartos más grandes para el promedio de Japón, en general buena estancia
Stayed 6 nights in Feb 2026

10/10 Excellent

Rowena

Room big & clean
Stayed 3 nights in Jan 2026

10/10 Excellent

James

Stayed 7 nights in Jan 2026

10/10 Excellent

Garland

I love asians
Stayed 11 nights in Oct 2025

10/10 Excellent

Jayden

Stayed 14 nights in Jan 2026

8/10 Good

Golda

Stayed 5 nights in Jan 2026

10/10 Excellent

Mathew

Liked: Cleanliness
Clean room, staff and amenities were amazing would recommend to anyone visiting Japan!
Stayed 4 nights in Jan 2026

10/10 Excellent

Heidi

Stayed 3 nights in Jan 2026

6/10 Okay

Wilson

Traveled with family
Breakfast was limited, room wasn’t very clean. Toilet smelled a bit, the last day, there was no water in the morning to shower or flush toilet.
Stayed 4 nights in Jan 2026

8/10 Good

Nam

Liked: Cleanliness, amenities
Good location, friendly staff.
Stayed 1 night in Jan 2026

2/10 Terrible

Manek

Disliked: Cleanliness, room comfort
NO WATER IN ROOM ANYWHERE
Stayed 1 night in Jan 2026

10/10 Excellent

Nathan

Stayed 3 nights in Jan 2026

10/10 Excellent

Takahito

Stayed 5 nights in Jan 2026

10/10 Excellent

Bee Leng

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice room. All the staff there were very friendly and nice. Second time staying and best area.
Stayed 5 nights in Jan 2026

10/10 Excellent

Don

Stayed 8 nights in Jan 2026

10/10 Excellent

Celia

Stayed 4 nights in Dec 2025

10/10 Excellent

Celia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a great find! Very spacious and comfortable rooms and beds, decent breakfast, good location and super nice staff. The easy to use self service laundry was a plus! Certainly would stay again!
Stayed 6 nights in Dec 2025

10/10 Excellent

Chang Kim

Liked: Cleanliness
Stayed 5 nights in Dec 2025

10/10 Excellent

Flora

Traveled with family
Liked: Cleanliness, room comfort
We enjoyed our stay, spacious rooms with kitchen
Stayed 2 nights in Dec 2025

10/10 Excellent

Lena

Liked: Cleanliness, amenities, property conditions & facilities
Great location, bus stop just outside the hotel entrance, staff at reception were friendly and speaks English well
Stayed 5 nights in Dec 2025

8/10 Good

Christopher James

Traveled with partner
Liked: Cleanliness
Hotel was good considering it's age - needs the tired decor updated. Breakfast was lukewarm at best but variety is ok. Overall, it is comfortable, quiet and in a good location.
Stayed 13 nights in Nov 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities
Spacious room, great staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Ramon

Traveled with family
Liked: Cleanliness, amenities
Room spotless. Staff courteous and helpful, nice sized rooms with comfortable bed, though twin size. Walking distance to action but not so bustling in area. Restaurants nearby fine however. Depends what you want I suppose.
Stayed 5 nights in Nov 2025

10/10 Excellent

Harshad

Stayed 3 nights in Nov 2025