Located in Shinjuku within a short walk of Isetan Department Store Shinjuku, Citadines Shinjuku Tokyo is within a mile (2 km) of other popular sights such as Omoide Yokocho. Each of the 160 rooms at this 3.5-star aparthotel includes a kitchenette, a refrigerator, and a microwave.
Isetan Department Store Shinjuku - 10 min walk - 0.6 miles
Shinjuku Gyoen National Garden - 10 min walk - 0.6 miles
Shinjuku Isetan - 12 min walk - 0.7 miles
Omoide Yokocho - 15 min walk - 0.8 miles
Getting around
Shinjuku-gyoemmae Station - 7 min walk
Shinjuku Station - 16 min walk
Haneda Airport (HND) - 48 min drive
Restaurants
カレー王国 けらら - 1 min walk
小諸そば - 2 min walk
BASARA - 2 min walk
MIRIton cafe - 1 min walk
とよ吉 - 2 min walk
About this property
Citadines Shinjuku Tokyo
Guests of Citadines Shinjuku Tokyo enjoy features like a 24-hour gym, free WiFi in public areas, and a computer station. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage. Additional amenities include laundry facilities, a TV in a common area, and a water dispenser.
Each apartment is air-conditioned and features a kitchenette with a refrigerator and a microwave. A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and the bathroom offers a soaking tub, a hair dryer, and free toiletries. Other standard amenities include an electric kettle, a safe, and a phone.
Recreational amenities at the aparthotel include a 24-hour fitness center.
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
No onsite parking available
Family friendly
Children stay free (see details)
Crib: JPY 550 per day
Kitchenette
Cookware, dishware, and utensils
Electric kettle
Microwave
Refrigerator
Water dispenser
Dining
Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 990 for children
Bedrooms
Bedsheets provided
Down comforter
Rollaway/extra bed: JPY 7,260 per night
Bathroom
1 private bathroom
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Slippers
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Flat-screen TV with satellite channels
TV in common areas
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Computer station
Desk
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (41 inch wide door)
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Designated smoking areas
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Daily housekeeping
Iron/ironing board
Luggage storage
Phone
Safe
Safe at front desk
Tour and ticket assistance
Vending machine
Location highlights
In a regional park
In an entertainment district
In the city center
In the suburbs
Near a metro station
Things to do
24-hour gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
1 building
12 floors
160 units
Built in 2008
Eco-friendly cleaning products used
Eco-friendly toiletries
LED lighting
Reception hall
Water dispenser usage encouraged
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
This property doesn't allow pets
Children and extra beds
One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for JPY 7260.0 per night
Cribs/infant beds are available for JPY 550.0 per day
Property payment types
Important information
Fees
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 990 for children
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: JPY 550.0 per day
Rollaway bed fee: JPY 7260.0 per night
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in: 3:00 PM—-midnight
Check-out: 11 AM
Minimum check-in age: 18
The front desk is open 24 hours a day.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards and cash.
Onsite safety features include a fire extinguisher and a smoke detector.
The property is professionally cleaned.
Additional information about polices, regulations, and more:
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo
Citadines Shinjuku Tokyo Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Our room was large by Tokyo standards. It was clean, and the beds were comfortable. Close to two metro stations. We would stay here again the next time we're in Tokyo.
Location was great close to the park and the neighborhood was very nice. The front staff were excellent and spoke English. The breakfast was just ok. Really enjoyed the coffee service. Thank you
Loved the neighborhood. Front desk staff were excellent and spoke English. The breakfast was ok. The unlimited coffee is a great idea. Thank you
Katherine
Stayed 3 nights in Mar 2026
Verified
10/10 Excellent
Celia
Jan 3, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel is a great find! Very spacious and comfortable rooms and beds, decent breakfast, good location and super nice staff. The easy to use self service laundry was a plus! Certainly would stay again!
Celia
Stayed 6 nights in Dec 2025
Verified
10/10 Excellent
Jeremy
Sep 28, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel
Jeremy
Stayed 3 nights in Sep 2025
Verified
10/10 Excellent
Lena
Dec 22, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, bus stop just outside the hotel entrance, staff at reception were friendly and speaks English well