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Mayaland Hotel & Bungalows

Property class: 4.5

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Photo gallery for Mayaland Hotel & Bungalows

Garden
Garden view
Lobby
3 restaurants, breakfast served
Bungalow (Mayan) | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Km 120 Ctra Merida, Zona Arqueologica, Chichen Itza, YUC, 97844
  • Place, Pre-Hispanic City of Chichen-Itza
    ‪1 min walk‬
  • Place, Court of the Thousand Columns
    ‪5 min walk‬
  • Place, Pyramid of Kukulkan
    ‪7 min walk‬

Room options

View all photos for Studio Suite (Mayan)

Studio Suite (Mayan) | Premium bedding, minibar, in-room safe, individually decorated

Studio Suite (Mayan)

  • Garden view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Bungalow (Mayan)

Bungalow (Mayan) | Premium bedding, minibar, in-room safe, individually decorated

Bungalow (Mayan)

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Balcony, Garden View

Superior Room, Balcony, Garden View | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 591 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Balcony, Resort View (Mayan Observatory View)

Superior Room, Balcony, Resort View (Mayan Observatory View) | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, Balcony, Resort View (Mayan Observatory View)

9.2 out of 10
Wonderful
(9 reviews)
  • Resort view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Chichen Itza

Mayaland Hotel & Bungalows places you next to Pre-Hispanic City of Chichen-Itza and within a 10-minute stroll of other popular attractions like Court of the Thousand Columns. This 50-room, 4.5-star resort welcomes guests with 3 outdoor pools, 3 restaurants, and free in-room WiFi.
View more Resorts in Chichen ItzaOpens in a new window

What's nearby

  • El Caracol - 1 min walk - 0.0 miles
  • Pre-Hispanic City of Chichen-Itza - 1 min walk - 0.1 miles
  • Court of the Thousand Columns - 5 min walk - 0.3 miles
  • Pyramid of Kukulkan - 7 min walk - 0.4 miles
  • Red House (El Chichanchob) - 10 min walk - 0.6 miles

Restaurants

  • ‪Pueblo Maya - ‬5 min drive
  • ‪La Palapa - ‬4 min drive
  • ‪Taco Maya - ‬11 min walk
  • ‪Hacienda Xaybe'h D'Camara - ‬6 min drive
  • ‪Chilam Balam - ‬8 min drive

About this property

Mayaland Hotel & Bungalows

At the very heart of the Chichen Itza archaeological park and boasting a separate entrance to the Mayan temple available only to its guests, this splendid compound is a prime accommodation choice for a truly unforgettable visit to Mexico. Hidden amidst an extensive lush garden, the main building is constructed in the style of times gone by and houses the lobby and reception area richly decorated with antiques, ceramics and potted plants. Built in the traditional Mayan style, the bungalows are constructed from wood, stone and marble from the local area and are topped with palm leaves. But their traditional exterior contains all the necessary amenities for a comfortable stay – from air-conditioning, to minibars and satellite TV.#The size of the lobby is 7 meters aroundly, and you can enjoy and relax in our seating area with a beautiful view of the arqueologic zone. And if you want something to drink you can go to the bar which is very near to this area. Any question about tourism places to visit you can ask to our concierge or in front desk area.
LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Minibars, coffee makers, and ceiling fans are also available. Change of towels is available on request.

Awards and affiliations

The property is a member of Historic Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: MXN 247 to 295 for adults and MXN 247 to 295 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • DE ESPECIALIDADES
  • EL MURAL
  • SALON CATHERWOOD

Things to do

  • 3 outdoor pools
  • Ecotours
  • Shopping

Family friendly

  • 3 outdoor pools
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1923
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from March 20 2026 to October 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 247 to 295 for adults, and MXN 247 to 295 for children
  • Airport shuttle fee: MXN 4980 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Bungalows Mayaland
Hotel Mayaland
Mayaland
Mayaland Hotel Bungalows Chichen Itza
Mayaland Bungalows Piste
Mayaland Hotel
Mayaland Hotel & Bungalows
Mayaland Hotel & Bungalows Piste
Mayaland Hotel Bungalows Piste
Mayaland Hotel Bungalows
Mayaland Bungalows
Mayaland Bungalows Chichen Itza
Mayaland Hotel Bungalows
Hotel Bungalows Mayaland
& Bungalows Mayaland Tinum
Hotel & Bungalows Mayaland Tinum
Hotel & Bungalows Mayaland Resort
Hotel & Bungalows Mayaland Resort Tinum

Frequently asked questions

Is free cancellation available at Mayaland Hotel & Bungalows?

Mayaland Hotel & Bungalows provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to do near Mayaland Hotel & Bungalows?

This resort is located in Chichen Itza, just steps from Pre-Hispanic City of Chichen-Itza and El Caracol, and within a short walk of Pyramid of Kukulkan. You'll also find Court of the Thousand Columns and Red House (El Chichanchob) less than a mile away.

Is there a spa available at Mayaland Hotel & Bungalows?

Spa services at the resort include aromatherapy, body scrubs, mani/pedis, and massages.

Does Mayaland Hotel & Bungalows feature a casino on the premises?

No, Mayaland Hotel & Bungalows doesn't have a casino.

Is there an indoor pool at Mayaland Hotel & Bungalows?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 7:00 AM and 10:00 PM.

Does Mayaland Hotel & Bungalows feature a restaurant that includes a breakfast menu?

Yes, Mayaland Hotel & Bungalows has 3 restaurants, and serves a full breakfast each morning for a surcharge.

Does Mayaland Hotel & Bungalows allow pets to stay for free?

No, pets and service animals aren't allowed at Mayaland Hotel & Bungalows.

Does Mayaland Hotel & Bungalows have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Mayaland Hotel & Bungalows.

Mayaland Hotel & Bungalows Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

beth

Liked: Cleanliness, property conditions & facilities
Awesome view of Mayan ruins
Stayed 3 nights in Jan 2026

10/10 Excellent

Crystal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful area to sit. Pool was too cold to swim.
Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
We loved our stay at Mayaland - huge room with balcony overlooking the Chitchen Itza observatory. Yes some of the resort needs updating (work is underway but wasn’t an issue) but the place oozes charm and character and the history of building is felt everywhere. Shame that the entrance to Chitchen next to the hotel is closed at present but the free shuttle was great.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alfredo, Hawaiian Gardens

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location. You feel like you are in the jungle.
Stayed 2 nights in Dec 2025

6/10 Okay

Dan

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful, historic property but inconsistent services and amenities. Grounds - lovely, intricately carved wood accents, lush gardens, Spanish-colonial architecture. Rooms - Spacious, comfortable beds, good AC. Large spa tub, but no bubble bath. No hair dryer or working TV in the rooms. Gorgeous leather-woven chairs but it's not easy to sit down and enjoy a meal bc chairs and table on the balcony are different heights. Restaurant - There's only 1 restaurant on the property, not 3. Food quality and service is variable. Too expensive for what you get, and there's a bit of nickeI-and diming that we haven't encountered at other resorts. Numerous food items on the menu were unavailable, which limited the selections. Amenities - Nice pool area, beautiful gardens. But several things noted on the hotel map are non-existent (i.e. a stable and horse area). There's a planetarium on site, which is pretty cool, but the projector needs a new bulb as images were pretty dim. Proximity - within sight of Chichen Itza, but not within walking distance with surrounding jungle and roads. It's about 10 minutes away by car, depending on traffic. Car service to airport - Terrible. Driver decided to take us on an unrequested scenic drive thru Valladolid rather than the direct route to the Cancun airport. Worse, he got lost in Valladolid, and my husband had to redirect him to the highway. Had we not caught on, we would have missed our flight. Not worth the hefty price we paid for this.
Stayed 3 nights in Dec 2025

6/10 Okay

Michael

Traveled with family
Disliked: Amenities
No TV, room had an odor, shower not working.
Stayed 1 night in Dec 2025

10/10 Excellent

Danyel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay . Wonderful staff
Stayed 1 night in Dec 2025

8/10 Good

Angel

Traveled with family
Liked: Property conditions & facilities
Room had some little flies in the bathroom but they were addressed fast. They were very friendly
Stayed 1 night in Dec 2025

10/10 Excellent

JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Maya land is always a cut above 5 star plus Be sure to book early it is always Full
Stayed 1 night in Dec 2025

10/10 Excellent

Miranda

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Still don’t have the full amenities since they last opened but we still had an amazing time. The property has so much potential to be very luxurious. The staff was great (they provided us a tour to Chichen itzá and transportation) and we really enjoyed the drinks at the bar and the food at the restaurant!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Sara, Santa Cruz

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were nice, view of the Mayan observatory and sunset breathtaking, and service exceptional.
Stayed 2 nights in Nov 2025

10/10 Excellent

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, room comfort
The staff is really nice and friendly. The place was very nice. Very close to future. Nisa and I loved the view to the Ruin
Stayed 2 nights in Oct 2025

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Bruce, Homer

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is great I love the historic atmosphere The restaurant is amazing
Stayed 2 nights in Oct 2025

4/10 Poor

Sarah

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location to Chichen Itza is great and we appreciated the tour guide and early ticket purchases arranged by the hotel to beat the queues. The staff were very helpful and friendly overall and there seems to be a lot of work going on across the resort. That said, I’m not sure why ratings for the hotel and rooms is so high amongst other guests. Despite having a superior room it was tired. The shower didn’t drain at all well so flooded the bathroom floor, there was no sound proofing and we could hear everything going on along the balcony outside and down in the gardens below. On the second morning before check out we had to endure 2.5 hours (8-10.30am) of someone chainsawing logs in the garden. The site seemed to have been hit by a storm or been allowed to fall into a state of disrepair as many of the chalets had thatched roofs that had fallen in. Maybe as we visited out of season it will all be fixed in time. Restaurant was ok with a range of options but after eating there a couple of times, options felt limited. Breakfast was expensive and not worth it as an add on.
Stayed 2 nights in Oct 2025

10/10 Excellent

deborah

Stayed 1 night in Oct 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Kenneth, Seattle

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Only criticism is the bathroom in our suite is too open to the larger room.
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sraff was amazing. Hotel and room very nice and so much history.
Dining area
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful place. You feel like you descended in a different world, in the middle of the forest ( Yucatán moist forest). It is more beautiful than I imagined when I booked it. The staff in the reception and restaurant, absolutely sweet.
Stayed 1 night in Aug 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service
excellent

10/10 Excellent

Alejandro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a visit to Chichen Itza. Very convenient location, amazing views. Super friendly staff.
Stayed 2 nights in Apr 2023

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and restaurant service was great and we loved the view of the Caracol. Juan, William and other staff were superb as were the rest of staff. Enjoyed the fact that Pavarotti and other Celebrities like J-Lo stayed at this hotel. Some upgrades to shower, hot water, would be nice.
Stayed 2 nights in Mar 2023

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels I've ever stayed at! Very helpful front desk staff, loaded with information about the hotel's history. Incredibly extensive grounds, two lovely pools, great dining room. Plus, they arranged a private tour of Chichen Itza for me, which included transportation to the front gate, no-line tickets, and knowledgeable and friendly guide of the grounds. My room was spacious, with a nice balcony, and everything was delightful!

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