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The Grosvenor

3.0 star property
Eco-certified hotel with a casino and a restaurant

Choose dates to view prices

Photo gallery for The Grosvenor

Standing proudly on a street corner, Grosvenor boasts a classic facade with arched windows.
Relax in a spacious room with a large bed, two nightstands, and a comfortable armchair.
Relax in our inviting bar area with a selection of stools and a leather couch.
Relax and enjoy gaming in style with a large screen display, comfortable seating, and slot machines.
Experience the classic lobby with a reception desk, round table, and vibrant geometric-patterned wall.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
26 Cains Terrace, Timaru
  • South Canterbury Museum
    ‪3 min walk‬
  • Caroline Bay Beach
    ‪11 min walk‬
  • Timaru Public Hospital
    ‪20 min walk‬
  • Timaru (TIU-Richard Pearse)
    ‪18 min drive‬

Room options

View all photos for Standard Room, Non Smoking (Single Room with 1 Single Bed)

Enjoy a comfortable stay in this well-appointed room with a made bed, flat-screen TV, and access to another space.

Standard Room, Non Smoking (Single Room with 1 Single Bed)

7.8 out of 10
Good
(7 reviews)
  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room, Non Smoking

Relax in a spacious room with a large bed, two nightstands, and a comfortable armchair.

Executive Room, Non Smoking

9.8 out of 10
Exceptional
(16 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Non Smoking

Relax in this inviting space with a large bed, a wooden nightstand, and a desk with a kettle.

Superior Room, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Relax in a spacious room with a large bed, green armchair, and desk area.

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite

  • Sleeps 2

Standard King Room

  • Sleeps 2

View all photos for Executive Room

Relax in a spacious room with a large bed, desk, and flat-screen TV.

Executive Room

  • Sleeps 2

View all photos for Superior Room

Relax in this inviting space with a large bed, a comfortable armchair, and a convenient nightstand.

Superior Room

  • Sleeps 2

About the neighborhood

Timaru

Located in Timaru Central within a short stroll of Caroline Bay Beach, The Grosvenor is within a 10-minute drive DB Brewery. This 49-room, 3-star hotel has conveniences like a casino, free in-room WiFi, and free self parking.

What's nearby

  • South Canterbury Museum - 3 min walk - 0.2 miles
  • Trevor Griffiths Rose Garden - 10 min walk - 0.6 miles
  • Caroline Bay Beach - 11 min walk - 0.6 miles
  • Ashbury Park - 19 min walk - 1.1 miles
  • Timaru Public Hospital - 20 min walk - 1.1 miles

Getting around

  • Timaru Station - 3 min walk
  • Timaru (TIU-Richard Pearse) - 16 min drive

Restaurants

  • ‪Burger King - ‬9 min walk
  • ‪Kfc - ‬3 min drive
  • ‪Columbus Coffee - ‬8 min walk
  • ‪Coffee Culture Timaru - ‬6 min walk
  • ‪Arthur St Cafe - ‬6 min walk

About this property

The Grosvenor

Eco-certified hotel with a casino and a restaurant
Guests of The Grosvenor enjoy features like a casino, free WiFi in public areas, and conference space. You can put free parking to good use if you drive. Front-desk staff can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, express check-out, and laundry facilities.
Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and safes.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; NZD 13 to 24 for adults and NZD 13 to 24 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGB

Things to do

  • 18 slot machines
  • Billiards/pool table
  • Casino (2,422 square feet of space)
  • Gaming table

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,787 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Business center
  • Casino
  • Dining venue(s)
  • Front desk
  • Laundry facilities
  • Meeting facilities

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 13.00 to 24.00 for adults, and NZD 13.00 to 24.00 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grosvenor Hotel Timaru
Grosvenor Timaru
The Grosvenor Hotel
The Grosvenor Timaru
The Grosvenor Hotel Timaru

Frequently asked questions

Is a free cancellation option available at The Grosvenor?

The Grosvenor provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do around The Grosvenor?

This hotel is situated in Timaru Central, just steps from Te Ana Maori Rock Art Centre and South Canterbury Museum. You'll also find Caroline Bay Beach and Trevor Griffiths Rose Garden less than a mile away.

Will I be able to park at The Grosvenor?

Yes, uncovered self parking is offered for free at the hotel.

Does The Grosvenor feature a casino at the property?

Yes, The Grosvenor has a casino that's 2422 square feet and includes 18 slot machines, a gaming table, and a VIP room.

Will I find an indoor pool at The Grosvenor?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Grosvenor?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a casino.

Does The Grosvenor have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Grosvenor have a restaurant that serves breakfast?

Yes, The Grosvenor serves a full breakfast for a surcharge each morning at TGB.

Does The Grosvenor allow pets to stay free of charge?

No, pets aren't allowed at The Grosvenor though service animals are welcome.

Does The Grosvenor have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Grosvenor?

The closest major airport to The Grosvenor is Timaru (TIU-Richard Pearse), which is 8 mi away (16 minutes by car).

Are there rooms with balconies at The Grosvenor?

No, there aren't any guestrooms with balconies at The Grosvenor.

The Grosvenor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 226 out of 790 reviews
Rating 8 - Good. 334 out of 790 reviews
Rating 6 - Okay. 152 out of 790 reviews
Rating 4 - Poor. 57 out of 790 reviews
Rating 2 - Terrible. 21 out of 790 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ramon

Liked: Staff & service, amenities, property conditions & facilities
Close to a fabulous beach to view the tiny blue penguins .. and in the central city close to shops. Great restaurant and happy staff
Stayed 1 night in May 2025

10/10 Excellent

Asher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay well priced
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacques

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully renovated old building, with the perfect mixture of timeless classic architecture and modern amenities. Loved the original elevator, was quite charming, and faster than some modern elevators we’ve used. The rooms were tastefully decorated with a modern bathroom. Being on the top floor was amazing, as we had views of the ocean and port, right from the bed. The quaint restaurant was warm and inviting with its exposed brick walls. Service was top notch.
Stayed 1 night in Mar 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking, spacious room and good location to shops. Our view of the port was great too.
Stayed 1 night in Mar 2025

6/10 Okay

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nowhere in shower to stand soap, shampoo etc.. The breakfast service was non existent. If the doors to the lift(old manual) didn’t get closed properly it didn’t work.
Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Stayed 1 night in Mar 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
very nice place to stay, quiet and the restaurant food is good Very clean and great new rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Frazer

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, modern room, friendly staff and central to downtown Timaru. Would recommend!
Stayed 1 night in Mar 2025

6/10 Okay

Lloyd

Traveled with partner
Liked: Cleanliness
great position.no information in room for tv,-local attractions-nowhere to hang clothes in room or bathroom,and shower a bit awkward for older people but would be happy to stay there again as it represents great value
Stayed 1 night in Mar 2025

8/10 Good

Ernest

Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a grand old hotel with lovely ceilings in the foyer in particular. The receptionists are very pleasant and welcoming. I was in a very nicely refurbished room on the second floor. Very comfortable and clean, and a really good shower with very good water pressure. I slept well, and enjoyed being close to cafes and the railway station. All in all a really nice place to stay. It will be my first choice next time I travel to Timaru.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel tastefully renovated. Easy walking distance to shops, restaurants etc but we dined in and had a magnificent meal.
Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The grosvenor has a unique charm that’s inviting. The room was clean and comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Twyla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and amazing! Our room was big and clean! Our bed so comfy after a long day of hiking! The restaurant provided us with delicious meals! We were all so pleased and so full!
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall really good.

On arrival the reception area did not appeal too much. However the receptionist was very welcoming and friendly. Our room was on the second floor and we were so pleased with it. The whole floor has been recently refurbished and our room at the front was lovely.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely (part) restored hotel in very convenient location. Very comfortable roomy room.
Stayed 1 night in Feb 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Southern hospitality and kindness

We stayed 2 nights at the Grosvenor for the first and last night of our 14-day cycling holiday. Staff were extremely friendly and hospitable. Moreover they went out of their way to help us. First by allowing us to store our bike boxes, second by providing us with a bucket to clean our muddy bikes when we returned and third and most importantly helping us to catch our plane on time. We had booked a van through Timaru Taxis. However when we rang the company past our scheduled pickup time they advised us that they do not operate vans on the weekend. With less than an hour to spare prior to bag drop off Carol, one of the staff members, asked her husband to transport us and our boxes to the airport. Without their kindness we would have been stranded in Timaru for another day. Super grateful for everything
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, highly recommended
Stayed 1 night in Jan 2025

8/10 Good

Casey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a renovated upper level which we stayed in. Room was very spacious. Convenient location & easy free parking.
Stayed 2 nights in Jan 2025

6/10 Okay

Shannon

Traveled with family
Liked: Staff & service
I did advised the reception the next day. The shower needed attention. The water would drain very slowly and the shower base would over flow. One of the over the bed lights doesn’t work. Was very dim.. But did have a good sleep..
Stayed 1 night in Jan 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Trevor

Traveled with family
Disliked: Cleanliness
Room was nice and clean apart from the Toilet wasn’t cleaned properly. Very noisy during the night.
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel room, charming view, friendly and helpful staff. We wished we were staying longer!
Stayed 1 night in Dec 2024

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Quiet room with blackout curtains. Very impressed with meals at restaurant
Stayed 1 night in Dec 2024

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