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The Capital Hotel Surabaya

3.5 star property

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Photo gallery for The Capital Hotel Surabaya

Lobby sitting area
Front of property
Front of property
Land view from property
Lobby

Reviews

4.8 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
258 Jl. Raya Jemursari, Surabaya, Jawa Timur, 60299
  • Place, Universitas Islam Negeri Sunan Ampel Surabaya
    ‪3 min drive‬
  • Place, Royal Plaza Surabaya
    ‪4 min drive‬
  • Place, Tunjungan Plaza
    ‪9 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪16 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, individually furnished, desk, free WiFi

Deluxe Double Room

  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room

Junior Double Room | Minibar, individually furnished, desk, free WiFi

Junior Double Room

  • City view
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room | Minibar, individually furnished, desk, free WiFi

Executive Room

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Double Room

Grand Double Room | Minibar, individually furnished, desk, free WiFi

Grand Double Room

  • City view
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite Room

Executive Suite Room | Minibar, individually furnished, desk, free WiFi

Executive Suite Room

  • City view
  • 624 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Minibar, individually furnished, desk, free WiFi

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Elite Twin Room

Minibar, individually furnished, desk, free WiFi

Elite Twin Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Elite Double Room

Minibar, individually furnished, desk, free WiFi

Elite Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Grand Deluxe Room

  • Sleeps 2

Executive Suite Room

  • Sleeps 2

View all photos for Executive Room

Minibar, individually furnished, desk, free WiFi

Executive Room

  • Sleeps 2

View all photos for Elite Deluxe Twin Room

Minibar, individually furnished, desk, free WiFi

Elite Deluxe Twin Room

  • Sleeps 2

View all photos for Elite Deluxe Double Room

Minibar, individually furnished, desk, free WiFi

Elite Deluxe Double Room

  • Sleeps 2

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About the neighborhood

Surabaya

Located within 2 miles (3 km) of Universitas Islam Negeri Sunan Ampel Surabaya, The Capital Hotel Surabaya places you within a few miles (5 km) of Royal Plaza Surabaya. This 3.5-star hotel has 105 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Universitas Islam Negeri Sunan Ampel Surabaya - 3 min drive - 1.7 miles
  • Royal Plaza Surabaya - 4 min drive - 2.5 miles
  • Surabaya Plaza Shopping Mall - 9 min drive - 5.2 miles
  • Tunjungan Plaza - 9 min drive - 5.0 miles
  • Pakuwon Mall - 14 min drive - 7.0 miles

Getting around

  • Kertomenanggal Station - 4 min drive
  • Surabaya Gubeng Station - 22 min drive
  • Surabaya (SUB-Juanda) - 27 min drive

Restaurants

  • ‪Forum Restaurant - ‬4 min walk
  • ‪Warung Bu Kris - ‬5 min walk
  • ‪Excelso Sub Jemursari - ‬5 min walk
  • ‪Rumah Makan Taman Handayani - ‬5 min walk
  • ‪New Pujasera Nikmat Rasa - ‬1 min walk

About this property

The Capital Hotel Surabaya

At The Capital Hotel Surabaya, guests have access to free WiFi in public areas, spa services, and laundry facilities. There's free parking, and an airport shuttle (available 24 hours) for IDR 260000 per vehicle one-way. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. This hotel also has wedding services.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have bidets and toothbrushes and toothpaste. Minibars, desks, and wardrobes or closets are other standard amenities.
Guests can pamper themselves by indulging in the onsite spa services.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 150,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Spa

  • Spa services

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • 1 building
  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for IDR 300000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 150000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 260000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 260000 (one-way), (up to 5 years old)
  • Rollaway bed fee: IDR 300000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 109230056655

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

The Capital Surabaya Surabaya
The Capital Hotel Surabaya Hotel
The Capital Hotel Surabaya Surabaya
The Capital Hotel Surabaya Hotel Surabaya

Frequently asked questions

Is free cancellation available at The Capital Hotel Surabaya?

The Capital Hotel Surabaya provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Capital Hotel Surabaya?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at The Capital Hotel Surabaya on Apr 1, 2026 start from $28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around The Capital Hotel Surabaya?

This hotel is located in Surabaya, close to Tunjungan Plaza, Royal Plaza Surabaya, and Surabaya Town Square. You'll also find Ciputra World Mall and Galaxy Mall within a short drive.

Is parking available on site at The Capital Hotel Surabaya?

Yes, self parking is offered for free at the hotel.

Does The Capital Hotel Surabaya have a casino?

No, The Capital Hotel Surabaya doesn't have a casino.

Is there an indoor pool at The Capital Hotel Surabaya?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Capital Hotel Surabaya?

Couples staying at this hotel will appreciate amenities like a minibar as well as a restaurant and a bar/lounge.

Are there hot tubs at The Capital Hotel Surabaya?

No, this hotel doesn't have a spa tub.

Does The Capital Hotel Surabaya have a restaurant that serves breakfast?

Yes, The Capital Hotel Surabaya serves buffet breakfast each morning for a surcharge from its restaurant.

Does The Capital Hotel Surabaya allow pets to stay for free?

No, pets aren't allowed at The Capital Hotel Surabaya.

Are there connecting rooms at The Capital Hotel Surabaya?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to The Capital Hotel Surabaya?

The closest major airport to The Capital Hotel Surabaya is Surabaya (SUB-Juanda), which is 8.5 mi away (27 minutes by car).

Are there rooms with balconies that I can book at The Capital Hotel Surabaya?

Yes, some guestrooms at The Capital Hotel Surabaya offer a balcony and may feature city views.

Does The Capital Hotel Surabaya host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at The Capital Hotel Surabaya.

The Capital Hotel Surabaya Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 2 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Hiroki

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
部屋の中はエアコンが臭すぎて眠れなかった。お風呂は狭過ぎて水が洗面所まで飛んでびしょ濡れになった。ハンドソープやコンディショナーはない。ハンガーは取り外すとフックがないタイプなのでタオルとかは干せない。また夜レストランを経由して喫煙所に向かう途中でレストランにネズミがいてびっくりした。レストランでは夜のうちに朝ごはんの支度がされていた様なので、ネズミがそれを狙っていたかと想像すると、朝ごはん抜きにして良かったと思う。良いところとしては、冷蔵庫が壊れていたがスタッフに申し出たらすぐに交換してくれたりと、スタッフの対応は良かった。ホテル横には吉牛やバーガーキングやローソンなどがあり、食べる分には何とかなる感じだった。
R階レストランの先にある喫煙所で蚊がいる
眺めはまあまあ良いが大通りに面しているので車やバイクの騒音は聞こえる
Stayed 1 night in Jul 2025

6/10 Okay

Natan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

kosai

目抜き通りから離れているので、その点を考慮に入れて予約を入れてください。 隣に、バーガーキング、吉野家、ローソン、ドミノピザがあるので、食事には事欠かない。
Stayed 1 night in Aug 2024