Midtown Residence Surabaya

Central hotel with an outdoor pool connected to a shopping center in Surabaya

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Daily buffet breakfast (IDR 100000 per person)

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Parking available
Bar
Pool
Gym
Room service
Breakfast available

Explore the area

Jl. Ngagel Raya 123, Surabaya, East Java , 60246

Surabaya Zoo
‪14 min walk‬
Surabaya Plaza Shopping Mall
‪3 min drive‬
Tunjungan Plaza
‪4 min drive‬
Surabaya (SUB-Juanda)
‪18 min drive‬

Room options

Studio, Twin Beds (Splendid)

301 sq ft
City view
Sleeps 3
2 Twin Beds

Apartment (Marvelous Room)

1130 sq ft
2 bedrooms
City view
Sleeps 6
1 King Bed and 1 Large Twin Bed

Room, King Bed (Fabulous Style)

Exceptional

506 sq ft
Sleeps 3
1 King Bed

Studio, King Bed (Splendid)

301 sq ft
Sleeps 3
1 King Bed

2 bedrooms, in-room safe, free WiFi, bed sheets

Room, 1 King Bed (Fabulous)

452 sq ft
Sleeps 3
1 King Bed

Room, Twin Beds (Fabulous)

506 sq ft
Sleeps 3
2 Twin Beds

Studio Splendid Style King

Very good

323 sq ft
Sleeps 3
1 King Bed

About the neighborhood

Surabaya

Located in Surabaya Center within a short walk of Taman Bungkul, Midtown Residence Surabaya is within a mile (2 km) of Mpu Tantular Museum. This 274-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a gym. Located centrally in Surabaya, it's connected to a shopping center and also close to Tunjungan Plaza and Surabaya Zoo.

What's nearby

Surabaya Zoo - 14 min walk - 0.8 miles
Royal Plaza Surabaya - 2 min drive - 1.5 miles
Surabaya Plaza Shopping Mall - 3 min drive - 2.0 miles
Grand City Surabaya - 3 min drive - 2.4 miles
Tunjungan Plaza - 4 min drive - 2.3 miles

Getting around

Surabaya Gubeng Station - 4 min drive
Ngagel Station - 20 min walk
Surabaya (SUB-Juanda) - 30 min drive

Restaurants

‪Arunaya - ‬5 min walk
‪Depot Lumintu - ‬4 min walk
‪Suzana Bakery - ‬3 min walk
‪J.CO Donutes and Coffee - ‬3 min walk
‪Excelso - ‬3 min walk

About this property

Midtown Residence Surabaya

Central hotel with an outdoor pool connected to a shopping center in Surabaya

Midtown Residence Surabaya features an outdoor pool, a children's pool, and a gym. There's onsite parking for a fee and an airport shuttle for a fee. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, meeting rooms, and a business center.

32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Stovetops, coffee makers, and safes are other standard amenities.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Languages

English, Indonesian

Similar properties

Pool
Spa
Kids pool
Free WiFi

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Roundtrip airport shuttle (surcharge)
Secured, covered self parking on site (surcharge; includes in/out privileges)

Food and drink

Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 100,000 for adults and IDR 50,000 for children
A bar/lounge
A coffee shop/cafe
A restaurant

Restaurants on site

Wok Noodle

Things to do

Children's pool
Gym
Outdoor pool

Family friendly

Children's pool
Laundry facilities
Outdoor pool

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop

Business services

Business center
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchairs on site

Banquet hall
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

32-inch LCD TV with cable channels

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Stovetop
Tea bags/instant coffee

Air conditioning
Connecting rooms available
Phone
Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: IDR 100000 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately IDR 100000 for adults and IDR 50000 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Check-in: 2 PM—-noon
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Midtown Residence Surabaya Hotel

Midtown Residence Hotel

Midtown Residence Surabaya Java

Midtown Resince Surabaya Java

Midtown Surabaya Surabaya

Midtown Residence Surabaya Hotel

Midtown Residence Surabaya Surabaya

Midtown Residence Surabaya Hotel Surabaya

Frequently asked questions

What is there to do within easy reach of Midtown Residence Surabaya?

This hotel is situated in Surabaya Center within a short 16-minute walk of Surabaya Zoo and also 8 minutes on foot from Taman Bungkul. You'll also find Korea Park and Mpu Tantular Museum less than a mile away.

Is parking available on site at Midtown Residence Surabaya?

Yes, secured parking is offered for IDR 0 per day with in/out privileges.

Does Midtown Residence Surabaya include a casino at the property?

No, Midtown Residence Surabaya doesn't have a casino.

Is there an indoor pool at Midtown Residence Surabaya?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Midtown Residence Surabaya?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Midtown Residence Surabaya have a hot tub?

No, this hotel doesn't have a spa tub.

Does Midtown Residence Surabaya have a restaurant that serves breakfast?

Yes, Midtown Residence Surabaya serves buffet breakfast for a surcharge each morning at Wok Noodle.

Does Midtown Residence Surabaya allow pets to stay free of charge?

No, pets aren't allowed at Midtown Residence Surabaya.

Does Midtown Residence Surabaya have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Midtown Residence Surabaya?

The closest major airport to Midtown Residence Surabaya is Surabaya (SUB-Juanda), which is 9.6 mi away (30 minutes by car).

Can I book a room with a balcony at Midtown Residence Surabaya?

No, there aren't any guestrooms with balconies at Midtown Residence Surabaya.

Midtown Residence Surabaya Reviews

9.4

Exceptional

9.2/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Dhim

Apr 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

Austin

Feb 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was nice

Stayed 8 nights in Jan 2025

10/10 Excellent

Reuben

Nov 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place, delightful staff

Stayed 8 nights in Nov 2024

10/10 Excellent

Tim

Oct 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooftop pool has an amazing view of the city. Food was very good. Bathroom in our room needed some TLC and the shopping center attached is under construction so not much going on there yet

Stayed 2 nights in Oct 2024

10/10 Excellent

Chao

Business traveler

Jul 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Stayed 2 nights in Jul 2024

6/10 Okay

Muning

Traveled with family

Sep 6, 2023

Liked: Staff & service, amenities

I booked the non-smoking suit rooms but it smelled so strongly like cigarettes.

Stayed 1 night in Aug 2023

10/10 Excellent

Naufal

Traveled with family

Mar 16, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The room was a little hotter than desired, but overall experienced was great as the staffs were very polite and great.

Stayed 2 nights in Mar 2023

8/10 Good

Willi

Feb 11, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surabaya

The rooms have kitchens which is a big plus.

Stayed 1 night in Feb 2023

8/10 Good

Willi

Feb 11, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surabaya .

All was ok... Lotte Mart and a small shopping mall are connected to the hotel.

Stayed 1 night in Feb 2023

10/10 Excellent

Zhongyuan

Oct 28, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

As I said in another review for this hotel, I have been here for about 6-7 weeks in total. I had such a great experience here such that I felt that I own them a detailed review. Each review on Orbitz is limited to 1500 characters, so I continue my review here. In another review, I mentioned that their service is very good. What I mean is that everyone in the hotel does their job nicely. From the moment you enter the hotel, you are greeted by the doorman. The front desk staff are very helpful, so does the restaurant waitresses and housekeeping staff. It's just the right amount, you won't feel over or under served for everything. Another thing I would highlight is that the hotel is very family friendly. I saw a lot of guests are families with kids. The kids enjoy their playground at the restaurant, a children's room next to the gym, and the swimming pool. I would also mention that you can enjoy the beautiful skyline of Surabaya both from the hotel room and at the swimming pool on the roof. Highly recommended.

Stayed 8 nights in Jun 2022

10/10 Excellent

Zhongyuan

Oct 28, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I spent a total of at least 6 weeks in this hotel in 2022, all in the same type of splendid studio, with an awesome kitchen. It is and will be my top choice in Surabaya. In short, this is a very decent hotel. Its quality of service is definitely one of the best I have ever lived in. I would call its service as a classical textbook of hotel service, which is what I prefer. Their facilities are not brand new, admittedly, but well maintained. The only thing I would complain a bit is that the air conditioner is a bit noisy. But that's it, not a big deal in a spacious studio. The overall facilities and surrounding are indeed very nice, secure, and convenient. I enjoyed the gym and the pool at the top of the building. The swimming pool is about 25 meters long, with clean water, which is sufficient for a daily workout if you are a swimmer. There are restaurants and cafés next door where you can enjoy the day. There is also a big Lotte mall for food and supplies if you would like to cook your own meal. A decent barber shop next to the Lotte mall, to which I went twice. The hotel also runs its own restaurant. I had my breakfasts there. It offers lots of choices, from western style (bread and desert) to traditional Indonesian cuisine. The room I lived in is spacious, quiet, with nice city view from the window, just like the pictures. There are kitchen-wares and dishes in place. Last but not least, the hotel has a very professional team of staff, who offer superb service.

Stayed 2 nights in Oct 2022

8/10 Good

Titien

Apr 29, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2021

10/10 Excellent

Oktavina

Traveled with family

Jan 5, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Dec 31, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2019

10/10 Excellent

Kuryati

Dec 27, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Dec 2019

10/10 Excellent

Benny

Oct 1, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Loved it! We got a free upgrade which is always nice. Thank you!

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Jul 13, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Better than expected, staff is polite and eager to satisfy, the rooms are spacious and loaded with amenities! They even provide complimentary mini bar snacks and drinks! And if this isn't enough, there is a shopping mall, packed with restaurants and a supermarket, adjacent! Excellent option, when visiting Surabaya!

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with group

May 16, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Near a new shopping mall, nothing much there. Very clean hotel.

Stayed 2 nights in May 2019

10/10 Excellent

kawa

Feb 11, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Nov 30, 2018

Liked: Cleanliness, staff & service

Living room did not have windows though rooms were large and clean. It is not about hotel but shopping mall had some cafes but open only at 10am. Hence I expected to have breakfast at these cafes but could not do that. Mall does not have proper restaurant, so I needed to go to hotel cafe or take taxi to go out for dinner, which was inconvenient.

Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Sep 13, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Aug 15, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 Night at Surabaya

The room is spacious and clean. Service is good. Gym is well maintained but the pool was dirty at the time we visit. Aircon need sometime to bring the temperature down due to big room. Shower is a bit scatter but pressure is ok.. The mall downstair is very convenient. Overall good impression.. Recommended.

Stayed 1 night in Aug 2018

10/10 Excellent

Freya, Singapore

Aug 10, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pros: 30min to airport, convenient & located next to a shopping mall, cosy and comfortable bed, nice view from level 17 Cons: Windows not very clean The room's bed is too soft for massage, would be better if there is a massage room

Stayed 1 night in Aug 2018