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Helena Sands Hotel

5.0 star property
Luxury hotel on the beach, with outdoor pool

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Photo gallery for Helena Sands Hotel

Exterior detail
Creator video - submitted by Worth Travel
2 restaurants, breakfast, dinner served; international cuisine
View from property
Fountain

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Free WiFi

Explore the area

View in a map
Sunny Beach, Sunny Beach, 8240
  • Place, Sunny Beach
    ‪2 min walk‬
  • Place, Platinum Casino
    ‪10 min walk‬
  • Place, Action Aquapark
    ‪2 min drive‬
  • Airport, Bourgas (BOJ)
    ‪32 min drive‬

Room options

View all photos for Double or Twin Room, Sea View

Double or Twin Room, Sea View | Minibar, in-room safe, desk, blackout drapes

Double or Twin Room, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 226 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • Water view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite, Sea View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View

  • 409 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite, Beach View

Suite, Beach View | Living area | LCD TV

Suite, Beach View

  • 431 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Duplex Suite, Sea View

Duplex Suite, Sea View | Living area | LCD TV

Duplex Suite, Sea View

  • 506 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Twin Beds and 1 Large Twin Sofa Bed

About the neighborhood

Nessebar

Located within a 5-minute walk of Sunny Beach, Helena Sands Hotel is within a 15-minute stroll of Platinum Casino. This 170-room, 5-star hotel has a private beach, a winery, and a full-service spa.

What's nearby

  • Sunny Beach - 2 min walk - 0.1 miles
  • Platinum Casino - 10 min walk - 0.6 miles
  • Action Aquapark - 2 min drive - 1.4 miles
  • Luna Park - 3 min drive - 1.6 miles
  • Sveti Vlas Central Beach - 4 min drive - 1.6 miles

Getting around

  • Bourgas (BOJ) - 32 min drive

Restaurants

  • ‪Beach Bar Fiesta - ‬3 min walk
  • ‪Bendita - ‬7 min walk
  • ‪Helena - ‬3 min walk
  • ‪Dolche Vita - ‬3 min walk
  • ‪Amigo bar - ‬8 min walk

About this property

Helena Sands Hotel

Luxury hotel on the beach, with outdoor pool
Helena Sands Hotel features a private beach, a winery, and a full-service spa. If you drive, self parking is EUR 10.22 per day, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include an indoor pool, an outdoor pool, and a children's pool.
Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Balconies, minibars, and electric kettles are other standard amenities.
A private beach and a health club are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Uncovered self parking on site (EUR 10.22 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Dolphin Restaurant
  • Restaurant Poseidon

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Winery

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 807 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 1 and April 30.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 0.51 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: EUR 10.22 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-5:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royal Palace Helena Sands
Royal Palace Helena Sands Hotel
Royal Palace Helena Sands Hotel Sunny Beach
Royal Palace Helena Sands Sunny Beach
Royal Palace Helena ds Hotel
Royal Helena Sands Sunny Beach
Royal Palace Helena Sands Hotel
Royal Palace Helena Sands Sunny Beach
Royal Palace Helena Sands Hotel Sunny Beach

Frequently asked questions

Are free cancellation options available at Helena Sands Hotel?

Helena Sands Hotel provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see around Helena Sands Hotel?

This hotel is located in Nessebar, just steps from Sunny Beach. You'll also find Platinum Casino and Action Aquapark within a short drive.

Is parking available on site at Helena Sands Hotel?

Yes, uncovered parking is offered for EUR 10.22 per day.

Is a spa located at Helena Sands Hotel?

There is a full-service spa available for guests to enjoy and services include detox wraps, Ayurvedic treatments, mani/pedis, and massages.

Does Helena Sands Hotel include a casino on the premises?

No, Helena Sands Hotel doesn't have a casino.

Is there an indoor pool at Helena Sands Hotel?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have pool access between 9:00 AM and 7:00 PM.

Is Helena Sands Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a private beach, an outdoor pool, and a bar.

Does Helena Sands Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Helena Sands Hotel have a restaurant with a breakfast menu?

Yes, Helena Sands Hotel has 2 restaurants, and serves free buffet breakfast each morning.

Does Helena Sands Hotel allow pets to stay free of charge?

No, pets aren't allowed at Helena Sands Hotel.

Are there connecting rooms at Helena Sands Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Helena Sands Hotel?

The closest major airport to Helena Sands Hotel is Bourgas (BOJ), which is 18.3 mi away (32 minutes by car).

Are there rooms with balconies that I can book at Helena Sands Hotel?

Yes, every guestroom at Helena Sands Hotel comes with a balcony with some featuring sea or resort views.

Does Helena Sands Hotel host weddings?

There are wedding services available at Helena Sands Hotel if that's in your vacation plans.

Helena Sands Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 55 out of 80 reviews
Rating 8 - Good. 17 out of 80 reviews
Rating 6 - Okay. 2 out of 80 reviews
Rating 4 - Poor. 5 out of 80 reviews
Rating 2 - Terrible. 1 out of 80 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lozina T

Traveled with family
Stayed 3 nights in Sep 2025

10/10 Excellent

Kiril

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best Hotels in Bulgaria

Great place on the Bulgarian seaside. We visit every time, when we decide to have a holiday in Bulgaria. From the beginning. Experience on the reception was excellent as always, very welcoming and professional. Makes you feel that extra special. The rooms were lovely. They ofer us an apartment, as a family of three, really very kind of them. And a double room for our friends. Both of them excellent,and with a nice sea views. Good spacious rooms, cleaned regularly through our stay. The restaurant and the food at Helena sands, are just fantastic. Very high level, with a good choice of salads, fish and meat. Have their own beach. You have to go a bit early, as it gets filed very quickly. But once there, lovely clean sand and shallow water. Perfect family holiday . Thank you very much for our stay, and expect us next summer again 😀
Stayed 2 nights in Jun 2025

8/10 Good

Stiliana

Liked: Property conditions & facilities
The location is perfect, the grounds are beautifully landscaped. The food is great and the staff is friendly. The cleaning crew could be more attentive to details, for example wash the cups that have been used and make sure there is a vanity kit in the bathroom. Overall, a great experience!
Stayed 3 nights in Jun 2025

10/10 Excellent

BRIAN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Megi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Well maintained. 2 min from the beach. Clean. Stuff was very helpful. Great food.
Stayed 5 nights in Aug 2024

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Resort and location

Excellent Resort in a great location, on the beach. Own area on beach which was kept very clean and had free sunloungers and umbrellas available for Hotel Guests. In the hotel the cleanliness was at its best and food was very fresh, lots choice, service was great. Staff friendly and helpful. Pool area was lovely, lots sunloungers and fresh towels with outside showers that were both hot and cold. Seperate changing and shower room near pool for use on departure day after checkout.
Stayed 7 nights in Sep 2022

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Sep 2022

10/10 Excellent

Patrick, Beausejour

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent we received a free upgrade to the president suite. It was absolutely wonderful.
Stayed 1 night in Aug 2022

10/10 Excellent

Katia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Great place! All of us loved it!
Stayed 4 nights in Aug 2022

6/10 Okay

David

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Hotel is run down

The hotel is very run down. Staff was nice but this hotel is a 2 star on every level. Pool was not heated so nobody would swim. The halls have no ac so boiling. Sunny beach is a fun place but it is a dump. The food is gross except for the fish restaurant that is not part of the deal. That place is great. Buffett is sub par. Anyone who says the food is good is nuts.
Stayed 5 nights in Jul 2022

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was spotless and it felt v safe.food good The Hotel it self we couldnt fault Staff a fifferent problem.Frieldly staff in breakfast hoom and dinner,but bar staff bad mannered(mostly the men) pool bar ok but inside bar one gentleman Has no people skills
Stayed 14 nights in Aug 2019

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great food, veggie options and the pool is beautiful. The beach is gorgeous, a fabulous setting and enjoyable stay!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Very friendly staff that can speak to you and all ways plenty of food to choose from at meal times
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, the quality of the meals was excellent and at night the hotel was very peaceful.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice views and large rooms

Great location with a lot of amenities and friendly service from the staff. A must stay. Very safe and outstanding food.
Stayed 2 nights in Jun 2019

10/10 Excellent

IZHAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

It was a beautiful stay, great stuff. Very safe.we love the food. The fish restoratnt is one of the best I tried. Big pool .very close to the beach.the best hotel in Burgas
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memorable holiday

The experience was absolutely awesome. The hotel gives you a feeling of being royal and the ambience is regal. The reception is excellent and check in very quick. The amenities are good and the room was spacious and with an envious view of the sea and the hotel pool. The view was even more lovely at night. The food on offer was mouth watering and the spread was more than one can ever imagine. A truly great stay.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
nice resort hotel close to the beach, excellent food
Stayed 1 night in Sep 2018

10/10 Excellent

DALE, IRLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a wonderful holidays 2 weeks at this hotel
Stayed 14 nights in Aug 2018

8/10 Good

costas, southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel and just over from the beach.

Amazing stay. Hotel just over a walkway to the beach. The quiet end of the strip and totally recommended. Foiod was sumptuous. The rooms are huge as is the monster bed which is very comfortable.
Stayed 7 nights in Aug 2018

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