Mercer Hotel Downtown, BW Premier Collection

3.5 star property
Hotel with a restaurant, near Festival Theatre

Choose dates to view prices

Photo gallery for Mercer Hotel Downtown, BW Premier Collection

Guests can dine in comfort on the tufted bench seating area, surrounded by elegant architectural details and decorative lighting.
Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Bathroom | Designer toiletries, hair dryer, towels, soap
Reception
Two single beds with white linens, a small table, and a lamp create a cozy space.
Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Minibar

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Breakfast available
  • Room service

Explore the area

Map
104 Ontario Street, Stratford, ON, N5A 3H2
  • Stratford City Hall
    ‪3 min walk‬
  • Avon Theatre
    ‪5 min walk‬
  • Festival Theatre
    ‪15 min walk‬
  • London, ON (YXU-London Intl.)
    ‪59 min drive‬

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Room options

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Stratford

Mercer Hotel Downtown, BW Premier Collection places you next to Stratford City Hall and within a 5-minute walk of Shakespearean Gardens. This 14-room, 3.5-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Stratford City Hall - 3 min walk - 0.2 miles
  • Avon Theatre - 5 min walk - 0.3 miles
  • Avon River - 5 min walk - 0.3 miles
  • Tom Patterson Theatre - 5 min walk - 0.3 miles
  • Festival Theatre - 15 min walk - 0.8 miles

Getting around

  • Stratford Station - 14 min walk
  • London, ON (YXU-London Intl.) - 49 min drive

Restaurants

  • ‪Gilly's Pubhouse - ‬4 min walk
  • ‪Bentley's - ‬1 min walk
  • ‪Balzac's Coffee Roastery - ‬1 min walk
  • ‪Gino's Pizza - ‬3 min walk
  • ‪Pazzo Pizzeria - ‬1 min walk

About this property

Mercer Hotel Downtown, BW Premier Collection

Hotel with a restaurant, near Festival Theatre
At Mercer Hotel Downtown, BW Premier Collection, guests have access to free WiFi in public areas and express check-out. Self parking is available for CAD 15.00 per night. Front-desk staff can assist with luggage storage and tours/tickets.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers, designer toiletries, and toothbrushes and toothpaste. Other standard amenities include iPod docks, coffee makers, and phones.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 15 per night)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; CAD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mercer Hall

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 29.99
Express check-out available

Special check-in instructions

The front desk is open daily from noon - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CAD 50.00 per accommodation, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 49.99 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 9 to 15 per person
  • Uncovered self parking fee: CAD 15.00 per night
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 29.99 (subject to availability)
  • Rollaway bed fee: CAD 49.99 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Mercer Hall Inn Stratford
Mercer Hall Inn
Mercer Hall Stratford
Mercer Hall
Mercer Hall Hotel Stratford
Mercer Hall Inn Restaurant
Mercer Hotel Downtown, BW Premier Collection Hotel
Mercer Hotel Downtown, BW Premier Collection Stratford
Mercer Hotel Downtown, BW Premier Collection Hotel Stratford

Frequently asked questions

What can I see near Mercer Hotel Downtown, BW Premier Collection?

This hotel is located in Stratford, just steps from Stratford City Hall and Avon Theatre, and within a short walk of Tom Patterson Theatre. You'll also find Festival Theatre and Avon River less than a mile away.

Is parking available on site at Mercer Hotel Downtown, BW Premier Collection?

Yes, uncovered parking is offered for CAD 15.00 per night.

Does Mercer Hotel Downtown, BW Premier Collection feature a casino?

No, Mercer Hotel Downtown, BW Premier Collection doesn't have a casino.

Will I find an indoor pool at Mercer Hotel Downtown, BW Premier Collection?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Mercer Hotel Downtown, BW Premier Collection?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Mercer Hotel Downtown, BW Premier Collection?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Mercer Hotel Downtown, BW Premier Collection have a restaurant that serves breakfast?

Yes, Mercer Hotel Downtown, BW Premier Collection serves a cooked-to-order breakfast for a surcharge each morning at Mercer Hall.

Will Mercer Hotel Downtown, BW Premier Collection allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Mercer Hotel Downtown, BW Premier Collection for a fee of CAD 50.00 per accommodation, per stay.

Does Mercer Hotel Downtown, BW Premier Collection have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Mercer Hotel Downtown, BW Premier Collection?

The closest major airport to Mercer Hotel Downtown, BW Premier Collection is London, ON (YXU-London Intl.), which is about 25.2 mi away.

Can I book a room with a balcony at Mercer Hotel Downtown, BW Premier Collection?

No, there aren't any guestrooms with balconies at Mercer Hotel Downtown, BW Premier Collection.

Mercer Hotel Downtown, BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 350 out of 660 reviews
Rating 8 - Good. 243 out of 660 reviews
Rating 6 - Okay. 48 out of 660 reviews
Rating 4 - Poor. 15 out of 660 reviews
Rating 2 - Terrible. 4 out of 660 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay, friendly staff. Great food. Great atmosphere. Convenient location. Will return.
Stayed 1 night in Apr 2025

10/10 Excellent

Ernest

Stayed 2 nights in Mar 2025

8/10 Good

Tricity

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn't get the fireplace in room 305 to work and really wanted that ambience...maybe instructions would be helpful
Stayed 1 night in Apr 2025

10/10 Excellent

wenwen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the food here! Room is clean and new!
Stayed 3 nights in Mar 2025

10/10 Excellent

Yan Yan Agnes

Stayed 1 night in Mar 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service
Great downtown location. Very good restaurant and obviously popular. The staff we met were great. Our room was just "meh". The decor is sort of industrial. A bit stark. My own preference for hotel decor is a bit warmer and much more luxurious. I want to feel I'm treating myself and this one didn't live up to that.
Stayed 1 night in Mar 2025

10/10 Excellent

Miriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel! Our room was very clean and had everything we needed. Only complaint was the size and location of the TV (small, in the corner of the room), but that’s a very minor issue. The Mercer restaurant is fantastic! The food and beer were amazing, I would definitely recommend it. The hotel and restaurant staff were all very friendly and knowledgeable. Overall, we had a nice and relaxing time and would definitely return!
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Stayed 1 night in Mar 2025

6/10 Okay

Steven

Traveled with partner
Liked: Cleanliness, amenities
Was under construction during our stay. Very loud early in the morning.
Stayed 1 night in Feb 2025

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location central, very accommodating and receptive staff, comfortable and quiet
Stayed 1 night in Jan 2025

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is second time staying at Mercer Hall. It’s convenient and central to amenities.
Stayed 1 night in Jan 2025

10/10 Excellent

Amr

Stayed 6 nights in Jan 2025

10/10 Excellent

Alan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was terrific - friendly and helpful. Our dinner on Monday was excellent - menu was most interesting. The Miso brûlée desert was both unusual and very tasty. Will come back next year!
Stayed 2 nights in Dec 2024

10/10 Excellent

Harold

Stayed 1 night in Dec 2024

6/10 Okay

Drew

Stayed 1 night in Dec 2024

10/10 Excellent

Desiree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and love the rooms, industrial look but cozy atmosphere!
Stayed 1 night in Dec 2024

10/10 Excellent

Amberlea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at The Mercer. The location as excellent, the staff were very friendly and the food was amazing. Best of all it’s pet friendly so we were able to have our pup with us! Would stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location, nice room.
Stayed 1 night in Dec 2024

6/10 Okay

Nicole

Traveled with group
Parking was not convenient especially with inclement weather. When we arrived we were told the room we booked got mixed up and were offered 2 King rooms instead of the Queen room we booked for our weekend away (we did not want to stay apart). Although we were offered complimentary breakfast it was an inconvenient situation. There are narrow stairs to climb to get to the rooms so the hotel should offer complimentary bell service. Although the rooms looked to be recently renovated the carpet on the stairs leading to the room floors had a funky smell and needs to be replaced. The location to the Main Street in Stratford is lovely but won’t rebook for the reasons listed above.
Stayed 1 night in Nov 2024

10/10 Excellent

Tara

Traveled with partner
Unfortunately the only complaint is the snow, and they can’t control that
Stayed 1 night in Nov 2024

4/10 Poor

Cameron

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right downtown. Easy to walk to everything you need. Just know that access is staircase only.
Stayed 2 nights in Nov 2024