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Hôtel Mercure Strasbourg Centre

4.0 star property
Pet-friendly hotel with a 24-hour front desk connected to the convention center in Strasbourg

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Photo gallery for Hôtel Mercure Strasbourg Centre

Front of property - evening/night
Exterior
Business center
Classic Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Pet friendly

Explore the area

View in a map
25, Rue Thomann, Strasbourg, Bas-Rhin, 67000
  • Strasbourg Christmas Market
    ‪5 min walk‬
  • Strasbourg Cathedral
    ‪6 min walk‬
  • Train Station Square
    ‪9 min walk‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(15 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes

Classic Twin Room, 2 Twin Beds

7.4 out of 10
Good
(8 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Strasbourg

Located in City-Centre - Petite France, Hôtel Mercure Strasbourg Centre is within a 10-minute walk of popular sights such as Strasbourg Christmas Market and Strasbourg Cathedral. This 98-room, 4-star hotel has in-room conveniences like refrigerators, coffee makers, and flat-screen TVs. Centrally located in Strasbourg, the hotel is connected to the convention center, and a short walk from Train Station Square and Printemps Department Store.

What's nearby

  • Place Kléber - 1 min walk - 0.1 miles
  • Strasbourg Christmas Market - 5 min walk - 0.3 miles
  • Strasbourg Cathedral - 6 min walk - 0.4 miles
  • Train Station Square - 9 min walk - 0.5 miles
  • European Parliament - 5 min drive - 1.8 miles

Getting around

  • Homme de Fer Tram Station - 2 min walk
  • Strasbourg Station - 11 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Cafés Reck - ‬2 min walk
  • ‪Poulaillon - ‬3 min walk
  • ‪KFC - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hôtel Mercure Strasbourg Centre

Pet-friendly hotel with a 24-hour front desk connected to the convention center in Strasbourg
Guests of Hôtel Mercure Strasbourg Centre enjoy access to free WiFi in public areas, meeting rooms, and a meeting room. Self parking is offered for EUR 25 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a library, a terrace, and a gift shop.
40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and laptop-compatible safes. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19.50 per person
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Designer stores
  • Library
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Covered self parking fee: EUR 25 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Strasbourg Centre
Mercure Strasbourg Centre
Accor Strasbourg Centre
Mercure Strasbourg Centre Hotel Strasbourg
Hôtel Mercure Strasbourg Centre
Mercure Strasbourg Strasbourg
Hôtel Mercure Strasbourg Centre Hotel
Hôtel Mercure Strasbourg Centre Strasbourg
Hôtel Mercure Strasbourg Centre Hotel Strasbourg

Frequently asked questions

Is free cancellation available at Hôtel Mercure Strasbourg Centre?

Hôtel Mercure Strasbourg Centre provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do within easy reach of Hôtel Mercure Strasbourg Centre?

This hotel is situated in City-Centre - Petite France within a 10-minute walk of Strasbourg Christmas Market and Strasbourg Cathedral. You'll also find Train Station Square and Place des Halles Shopping Centre less than a mile away.

Is there parking available at Hôtel Mercure Strasbourg Centre?

Yes, covered parking is offered for EUR 25 per night with in/out privileges. Accessible parking and bicycle parking are also available.

Does Hôtel Mercure Strasbourg Centre have a casino?

No, Hôtel Mercure Strasbourg Centre doesn't have a casino.

Is there an indoor pool at Hôtel Mercure Strasbourg Centre?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hôtel Mercure Strasbourg Centre?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a shopping mall and free evening reception.

Does Hôtel Mercure Strasbourg Centre have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hôtel Mercure Strasbourg Centre have a restaurant that serves breakfast?

Yes, Hôtel Mercure Strasbourg Centre serves buffet breakfast each morning for a surcharge from its snack bar.

Does Hôtel Mercure Strasbourg Centre allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hôtel Mercure Strasbourg Centre for a fee of EUR 10 per pet, per night.

Does Hôtel Mercure Strasbourg Centre have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hôtel Mercure Strasbourg Centre?

The closest major airport to Hôtel Mercure Strasbourg Centre is Strasbourg (SXB-Strasbourg Intl.), which is 11.7 mi away (24 minutes by car). Another top airport is Karlsruhe Baden-Baden (FKB-Baden Airpark), which is around 20.6 mi away.

Are there rooms with balconies at Hôtel Mercure Strasbourg Centre?

No, there aren't any guestrooms with balconies at Hôtel Mercure Strasbourg Centre.

Hôtel Mercure Strasbourg Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 136 out of 487 reviews
Rating 8 - Good. 227 out of 487 reviews
Rating 6 - Okay. 77 out of 487 reviews
Rating 4 - Poor. 31 out of 487 reviews
Rating 2 - Terrible. 16 out of 487 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Judith, Tucson

Traveled with partner
Liked: Staff & service, amenities
Nice older hotel. Fine for the price. The carpet in our room was in bad shape, very stained, but the rest of the room was fine.
Stayed 2 nights in May 2025

10/10 Excellent

Ken

Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not much for one night. Comfortable
Stayed 1 night in May 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming and helpful on arrival! Comfortable and good sized room, although bathroom decor is in need of an update. Good breakfast. Very central position for exploring the city.
Stayed 1 night in May 2025

10/10 Excellent

Robert and Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Large and bright room
Stayed 3 nights in Apr 2025

2/10 Terrible

TAREK

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
helpful staff -terrible experience very cold rooms -no heating system super dirty toilets ,flooring,towels
Stayed 1 night in Dec 2024

6/10 Okay

Cynthia, Mililani

Traveled with family
Disliked: Property conditions & facilities
Was tired after a long drive and found out road to hotel was closed due to markets but was never notified by hotel. Hauling bags through crowded streets was not fun. Hotel is dated and carpets looked dirty. Only redeeming quality was staff was ok and the markers were nearby.
Stayed 2 nights in Dec 2024

8/10 Good

Stacie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location and great staff, clean , safe, room is nice size. My only complaint is our room was extremely outdated and dingy feel with carpet behind the door. Very dirty looking. Bathroom tile, needs to be replaced and rooms need fresh paint and carpet. Not a 4 star hotel, more like 2 1/2 stars because of old tired rooms.
Stayed 2 nights in Nov 2024

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a miss

Very tired hotel, bathroom grubby. Room carpet had a huge iron burn. Breakfast poor, flies round everything. Terrible coffee from a machine. Corridors smelly.
Stayed 2 nights in Aug 2024

8/10 Good

Li

Liked: Cleanliness, staff & service
It’s good for the price. Location is quite convenient.
Stayed 2 nights in Jul 2024

4/10 Poor

Sarah, Fishers Landing

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is really outdated. Carpet and walls had stains. Bed wasn’t comfortable. Staff was friendly and rooms are air conditioned.
Stayed 1 night in Jun 2024

8/10 Good

Courtney

Stayed 1 night in Jun 2024

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 3 nights in May 2024

10/10 Excellent

seyed hadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best for price , breakfast was excellent
Stayed 3 nights in May 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Location is centric and convenient but hotel is old and really needs to get some work done. Rooms are very dark and carpet looks dirty. The AC never worked and the bathroom switch light never worked during our stay. Breakfast was OK but needs improvement and more variety. This hotel is good for a one night stay but it’s not the most comfortable.
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family trip to France
Stayed 1 night in Jan 2024

8/10 Good

HAWKEE, SAN JOSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk host was very nice. the lobby has filtered water dispenser. The hotel room is spacious, come with a mini fridge, but no towel warmer.
Stayed 2 nights in Dec 2023

10/10 Excellent

Pål

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Marcus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable

Very convenient location and clean comfortable hotel. Good service.
Stayed 1 night in Oct 2023

6/10 Okay

Matthias

Liked: Property conditions & facilities
Sehr sauber
Stayed 2 nights in Sep 2023

8/10 Good

Julie

Traveled with partner
Liked: Staff & service, property conditions & facilities
This was a great property to stay and get to everything in Strasbourg center. So close to so many things.
Stayed 2 nights in Sep 2023

10/10 Excellent

Louis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The people at the front desk were very helpful.
Stayed 2 nights in Jul 2023

10/10 Excellent

Osama

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, walkable, and safe. We enjoyed our stay
Stayed 3 nights in Jun 2023