Hôtel Mercure Strasbourg Centre Gare

4.0 star property
Pet-friendly Strasbourg hotel connected to the convention center, steps from Train Station Square

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Photo gallery for Hôtel Mercure Strasbourg Centre Gare

Unique architectural design with arched windows and a curved metal structure.
Guests can enjoy a serene view of the courtyard from the comfort of their room.
Relax in the elegant lobby, featuring a seating area with leather chairs, a large potted plant, and a chandelier.
Stroll through a serene public square surrounded by historic buildings and lush green lawns.
Enjoy a drink at the hotel bar, where a coffee machine and refrigerator are available, along with a selection of liquor and glasses.

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
14-15 Place De La Gare, Strasbourg, Bas-Rhin, 67000
  • Train Station Square
    ‪2 min walk‬
  • Place Kléber
    ‪9 min walk‬
  • Strasbourg Cathedral
    ‪14 min walk‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪14 min drive‬

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Room options

Classic Room, 1 Double Bed

8.4 out of 10
Very good
(9 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Privilege, Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Strasbourg

Located in Quartier de la Gare, Hôtel Mercure Strasbourg Centre Gare is adjacent to Train Station Square and within a 10-minute walk of other popular attractions like Galeries Lafayette. This 68-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and a business center. It's connected to the convention center in central Strasbourg and also close to Place Kléber and Strasbourg Cathedral.

What's nearby

  • Train Station Square - 2 min walk - 0.1 miles
  • Galeries Lafayette - 9 min walk - 0.5 miles
  • Place Kléber - 9 min walk - 0.5 miles
  • Strasbourg Christmas Market - 12 min walk - 0.7 miles
  • Strasbourg Cathedral - 14 min walk - 0.8 miles

Getting around

  • Strasbourg Station - 2 min walk
  • Gare Centrale Tram Station - 2 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 23 min drive

Restaurants

  • ‪Burger King - ‬3 min walk
  • ‪La Croissanterie - ‬2 min walk
  • ‪Boulangerie DURRENBERGER - ‬4 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪La Potence - ‬2 min walk

About this property

Hôtel Mercure Strasbourg Centre Gare

Pet-friendly Strasbourg hotel connected to the convention center, steps from Train Station Square
Hôtel Mercure Strasbourg Centre Gare features free WiFi in public areas, meeting rooms, and a business center. Offsite parking is available for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, access to locker space, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.
Guests can expect free WiFi and TVs with satellite channels. Other standard amenities include coffee makers, hair dryers, and safes. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Electric car charging station on site
  • Offsite parking; discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18.50 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways (37 inches high)
  • Lever door handles
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 9 per pet, per day
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18.5 per person
  • Pet fee: EUR 9 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers discounted parking nearby, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Gare Centrale Strasbourg
Mercure Gare Centrale
Mercure Gare Centrale Hotel
Mercure Gare Centrale Hotel Strasbourg
Mercure Gare Centrale Strasbourg
Mercure Gare Strasbourg
Mercure Strasbourg Gare Centrale
Strasbourg Gare Centrale
Strasbourg Mercure Gare
Strasbourg Mercure Gare Centrale
Hôtel Mercure Strasbourg Centre Gare
Mercure Strasbourg Centre Gare
Hôtel Mercure Gare
Mercure Strasbourg Centre Gare
Hôtel Mercure Strasbourg Centre Gare Hotel
Hôtel Mercure Strasbourg Centre Gare Strasbourg
Hôtel Mercure Strasbourg Centre Gare Hotel Strasbourg

Frequently asked questions

Is free cancellation available at Hôtel Mercure Strasbourg Centre Gare?

Hôtel Mercure Strasbourg Centre Gare offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What can I see close to Hôtel Mercure Strasbourg Centre Gare?

This hotel is situated in Quartier de la Gare within a short 2-minute walk of Train Station Square and also 15 minutes on foot from Strasbourg Christmas Market. You'll also find Strasbourg Cathedral and Place des Halles Shopping Centre less than a mile away.

Will I be able to park at Hôtel Mercure Strasbourg Centre Gare?

Yes, there is electric car charging available.

Does Hôtel Mercure Strasbourg Centre Gare feature a casino?

No, Hôtel Mercure Strasbourg Centre Gare doesn't have a casino.

Is there an indoor pool at Hôtel Mercure Strasbourg Centre Gare?

No, there is no indoor pool at this hotel.

Is Hôtel Mercure Strasbourg Centre Gare good for couples?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include minibars with free items and bathrobes.

Are there hot tubs at Hôtel Mercure Strasbourg Centre Gare?

No, there isn't a spa tub at this hotel.

Does Hôtel Mercure Strasbourg Centre Gare have a restaurant that serves breakfast?

Yes, Hôtel Mercure Strasbourg Centre Gare serves buffet breakfast each morning for a surcharge from its snack bar.

Does Hôtel Mercure Strasbourg Centre Gare allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hôtel Mercure Strasbourg Centre Gare for a fee of EUR 9 per pet, per day.

Are there connecting rooms at Hôtel Mercure Strasbourg Centre Gare?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hôtel Mercure Strasbourg Centre Gare?

The closest major airport to Hôtel Mercure Strasbourg Centre Gare is Strasbourg (SXB-Strasbourg Intl.), which is 11.1 mi away (23 minutes by car). Another top airport is Karlsruhe Baden-Baden (FKB-Baden Airpark), which is around 20.9 mi away.

Are there rooms with balconies at Hôtel Mercure Strasbourg Centre Gare?

No, there aren't any guestrooms with balconies at Hôtel Mercure Strasbourg Centre Gare.

Hôtel Mercure Strasbourg Centre Gare Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 81 out of 295 reviews
Rating 8 - Good. 149 out of 295 reviews
Rating 6 - Okay. 48 out of 295 reviews
Rating 4 - Poor. 12 out of 295 reviews
Rating 2 - Terrible. 5 out of 295 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

ian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Room problems

On one of the days, the keycard for our children’s room did not work. I went to the front desk 3 times before they came to see for themselves. On two of the three days, the toilet was running making a noise that made it difficult to sleep. We reported it 3 times and they said it was fixed. It was running been we left. For 350 euro a night —we know Strasbourg is expensive — this was not a good experience. The breakfast and breakfast staff were terrific.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front Desk staff and Servers at Breakfast were wonderful. Very polite and service oriented. Anticipated our needs.
Stayed 3 nights in Dec 2024

8/10 Good

Endres, Bonita Springs

Traveled with partner
Liked: Cleanliness, staff & service
Interesting lobby. Very quiet floors. Across the street from the train station.
Stayed 1 night in Dec 2024

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Dominique

Stayed 1 night in Nov 2023

8/10 Good

Edward

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and welcoming.
Stayed 1 night in Sep 2023

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Alexander

Disliked: Property conditions & facilities
Rooms pretty tired, parking difficult
Stayed 1 night in Jul 2022

8/10 Good

Bob

Stayed 1 night in May 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, great hotel…

Mercure is a wonderful hotel. The location is awesome. Very close to the train station as well as the old town. We love Strasbourg at Christmas time.
Stayed 2 nights in Dec 2021

10/10 Excellent

URI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

jerome c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near train station

I wanted to be near the train station and this worked well. Comfortable room and good breakfast. Best thing is they let me check in at noon instead of waiting. This is a good way for Accor to keep customers happy.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

8/10 Good

alfonso

Traveled with family
Liked: Cleanliness, staff & service
Small old fashioned room. Low end of mercure standard
Stayed 1 night in Dec 2019

8/10 Good

Stephen

Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
The location was great and it is in a beautiful city. However, fighting and what sounded to be an intoxicated man yelling and screaming outside of my room at 11.15pm was not something I would expect in a Mercure. It was not managed as it continued. The staff were not warm nor friendly, I expected more! The towels were worn through and had holes in them.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Valerie, Colorado

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to Gare de Strasbourg and prime location for Christmas markets. Very accommodating staff. Even had fruit and candy canes at desk. Charlotte was very sweet! As was Valerie! I would definitely stay again! Had a room looking over the square in front of the Gare De Strasbourg where we enjoyed a take out dinner and a bottle of wine. Just the best welcome!
Stayed 1 night in Nov 2018

8/10 Good

Clemens

Friendly hotel in good location. Could need a refurbishment of the rooms though.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Comfortable and Convenient

I had a one night stay for a business trip and the hotel is very convenient for the central rail station and a reasonably short walk from the old town. There are plenty of shops, cafe's and restaurants in the area. The check-in was very smooth and the staff seem very friendly and welcoming. Breakfast had a good selection of hot and cold food to choose from. The room was comfortable if a little dated. One great feature in my room were sliding screens which cover the windows effectively blocking noise and light. Overall a pleasant stay and I would stay at the Mercure Centre Gare again if I return to Strasbourg.
Stayed 1 night in Nov 2018

10/10 Excellent

John J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for my needs

I had a 6 AM train from the Strasbourg Central Rail Station so I was looking for convenience and nearness to train station. The hotel was right across the street. Even though it faced to train station theroom was quiet. The staff was helpful and directed me to nearby restaurants and gave me an umbrella while it was raining out. Like most French hotels the room was small but it fit the bill perfectly for my needs.
Stayed 1 night in Oct 2018

8/10 Good

Brian, Nice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for 5he station. Just a short walk across the road.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a nice place and good location with clean rooms.
Stayed 1 night in Jul 2018