4/10 Malo
Romano
11 ago. 2025
Check the cleanliness of the pillows.
We arrived late after a very busy day and we were very tired. Therefore once I got the key to the room from a friendly and helpful lady front of house, we just had a shower and went to bed, too tired to inspect the room. It was when i woke up the next day that i could actually see the room and the thing that made feel bilious was that our pillows were soiled, mine had what looked like a blood stain and certainly not from me. The condition of both pillows looked grim, i checked the cupboard for the spares they were the same. No durable clean pillow cases to cover the pillow, it looked like just the pillow without pillow case. We were told the night before they do not breakfast and when i went downstairs to complain about the pillows, the place was abandoned. It said no staff until 8am, I waited longer than that and nobody turned up, no phone in the room to ring anyone. I had other business to attend to, the trip was not leisure, and you leave your room key and leave by a side entrance like some airBNB. Its such a pity they let themselves down with those gross pillows. The room, though average had nice touches like a thank you bag with biscuits, night mask and toiletries. The shower was very low pressure, when the shower head was lower than your chest the water nearly stopped and raise it higher it worked again. I have no idea why it did that, a plumber can explain that one. In the morning planes fly overhead every 5 minutes, you need the windows open as it was stuffy.
Romano
Se hospedó 1 noche en agosto de 2025