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Surestay Plus By Best Western St. James Donaldsonville

2.5 star property
Hotel with free parking, near Mississippi River

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Photo gallery for Surestay Plus By Best Western St. James Donaldsonville

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, soundproofing
Restaurant
Lobby
Property amenity
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping

Explore the area

View in a map
10441 Highway 70, St James, LA, 70086-7675
  • Place, Houmas Plantation & Donaldsonville
    ‪6 min drive‬
  • Place, Louisiana Square
    ‪7 min drive‬
  • Place, River Road African American Museum
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 432 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • 400 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 432 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

St James

Surestay Plus By Best Western St. James Donaldsonville is located 0.9 mi (1.4 km) from Mississippi River and within a 10-minute drive of Louisiana Square. The 61 rooms at this hotel include sofa beds and LED TVs and guests can enjoy free breakfast.

What's nearby

  • Houmas Plantation & Donaldsonville - 6 min drive - 5.7 miles
  • Louisiana Square - 7 min drive - 5.0 miles
  • Donaldsonville Historic District - 7 min drive - 5.0 miles
  • River Road African American Museum - 7 min drive - 4.9 miles
  • Pelican Point Golf Club - 9 min drive - 7.2 miles

Restaurants

  • ‪Sonic Drive-In - ‬2 min walk
  • ‪Popeyes Louisiana Kitchen - ‬7 min drive
  • ‪McDonald's - ‬10 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪The Turtle Bar @ Houmas House - ‬9 min drive

About this property

Surestay Plus By Best Western St. James Donaldsonville

Hotel with free parking, near Mississippi River
Guests of Surestay Plus By Best Western St. James Donaldsonville enjoy free WiFi in public areas, a business center, and a vending machine. You can put free parking to good use if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a banquet hall, a picnic area, and an ATM.
Guests can expect free wired internet and 43-inch LED TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Sofa beds, free long-distance calls, and free local calls are also available.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Family friendly

  • Free rollaway/extra bed
  • In-room sofa bed
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (42 inch wide door)
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Renovated entire property - October 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Free rollaway/extra bed
  • King sofa bed
  • Premium bedding

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free rollaway/extra beds are available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Check-in: 3:00 PM—-11:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 103101189

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Surestay Plus By Best Western St. James Donaldsonville Hotel
Surestay Plus By Best Western St. James Donaldsonville St James

Frequently asked questions

What can I see around Surestay Plus By Best Western St. James Donaldsonville?

This hotel is located in St James within a short 17-minute walk of Mississippi River. You'll also find River Road African American Museum and Louisiana Square within a short drive.

Is parking available on site at Surestay Plus By Best Western St. James Donaldsonville?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Surestay Plus By Best Western St. James Donaldsonville feature a casino at the property?

No, Surestay Plus By Best Western St. James Donaldsonville doesn't have a casino.

Will I find an indoor pool at Surestay Plus By Best Western St. James Donaldsonville?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Surestay Plus By Best Western St. James Donaldsonville?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as free breakfast.

Are there hot tubs at Surestay Plus By Best Western St. James Donaldsonville?

No, there isn't a spa tub at this hotel.

Does Surestay Plus By Best Western St. James Donaldsonville feature a restaurant that includes a breakfast menu?

Surestay Plus By Best Western St. James Donaldsonville offers free breakfast though there is no restaurant.

Will Surestay Plus By Best Western St. James Donaldsonville allow pets to stay free of charge?

No, pets aren't allowed at Surestay Plus By Best Western St. James Donaldsonville.

Does Surestay Plus By Best Western St. James Donaldsonville have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Surestay Plus By Best Western St. James Donaldsonville?

No, there aren't any guestrooms with balconies at Surestay Plus By Best Western St. James Donaldsonville.

Surestay Plus By Best Western St. James Donaldsonville Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 45 out of 88 reviews
Rating 8 - Good. 20 out of 88 reviews
Rating 6 - Okay. 10 out of 88 reviews
Rating 4 - Poor. 7 out of 88 reviews
Rating 2 - Terrible. 6 out of 88 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary

Stayed 2 nights in Oct 2025

4/10 Poor

Charlene

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Needs updating. Hotel had unpleasant odor. Trash (candy wrapers and empty coffee creamer containers) littered throughout hallway to our room. No cups or glasses in room.
Stayed 1 night in Nov 2025

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
This hotel delivers a decent experience on par with its value pricing: it's a little run down and the walls are a little thin, but the staff were very helpful and the beds were clean and comfortable.
Stayed 1 night in Nov 2025

4/10 Poor

Ronald

Disliked: Amenities
We ask the 2 cleaning ladies for some fresh towels while we were gone but they never brought any. That’s really our only complaint however
Stayed 2 nights in Oct 2025

6/10 Okay

Albertha

Stayed 2 nights in Oct 2025

10/10 Excellent

Brandon

Stayed 2 nights in Oct 2025

10/10 Excellent

Nya

Liked: Cleanliness, amenities, property conditions & facilities
Great Excellent Staffing , I was lowkey upset about breakfast not being full until 9 but i think only like 5 of us were in the building so for food cost i understand. Just wish i was able to experience, would definitely stay again.
Stayed 1 night in Sep 2025

4/10 Poor

Kelvin

Traveled with partner
Disliked: Staff & service, property conditions & facilities
There was no food at the breakfast and the breakfast area was absolutely in disarray - it looked like a bomb went off. When we talked to reception she cleaned one table and didn’t bother to contact anyone about there being no food, coffee, or juice. Our toilet and shower were broken, deadbolt did not work, was super noisy all night and smelt strongly of pot. Do not recommend.
Stayed 1 night in Oct 2025

4/10 Poor

Jeri

Traveled with family
The room was clean. We did not receive room cleaning the second night. We had to ask for towels. Manager acted shocked we did not have room cleaned. Next day we had towels but bed was still not made. Manger gave us wrong password for WiFi. Finally figured it out. Breakfast room was a disaster. There were no cups out for the batter mix. We had to look in the bottom cabinets to get out our supplies. We wound fixing one waffle and then Didn’t have enough syrup for it. It was nasty! This was a one time stay at the hotel. Never again
Stayed 3 nights in Oct 2025

6/10 Okay

Erica

Stayed 1 night in Oct 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms,a/c worked great. Breakfast was warm.
Stayed 1 night in Oct 2025

4/10 Poor

Chet

Stayed 1 night in Sep 2025

4/10 Poor

Terry

Business traveler
Disliked: Staff & service, property conditions & facilities
Bed was extremely hard. Breakfast was horrible and not upkept. No plates or utensils. Room smelled funny. Wont be back sorry.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kailan

Stayed 1 night in Sep 2025

6/10 Okay

ALBA

Traveled with family
Disliked: Cleanliness, staff & service
I requested someone come and mop the floor because it looked dirty. The receptionist told us it was stained, but clean. Someone didn't clean the floor because we could see dirt and dead bugs. The carpet wasn't cleaned either. The curtains were too long and were getting in the way of the air conditioner thereby blocking the air flow. The walls were stained in the bathroom, you could see hand prints. One of the bedcovers had the same kind of dirt. The ice bucket had mold in it. The room smelled like mildew so we asked to be moved but according to the receptionist, the manager said the room was clean enough. We will never stay there again. The receptionist was nice, though. We did ask for extra blankets and a pillow.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Micah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

yolanda lynn

Stayed 1 night in Jul 2025

10/10 Excellent

Melvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

tasha

Stayed 1 night in Jul 2025

6/10 Okay

Melissa

Disliked: Cleanliness
I will arrive I noti
Stayed 1 night in Jul 2025

2/10 Terrible

Byron

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My property was sten from my room cleaning
Stayed 4 nights in Jun 2025

8/10 Good

Joey

Stayed 7 nights in May 2025

2/10 Terrible

Jesus

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Staff try to keep my change bcs she said she had no money in the counter
Stayed 6 nights in May 2025

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All was good except for dining.
Stayed 1 night in May 2025