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Holiday Inn Southend by IHG

4.0 star property
Eco-certified hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Holiday Inn Southend by IHG

Exterior
Exterior
Bar (on property)
Terrace/patio
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pet friendly
  • Parking available

Explore the area

View in a map
77 Eastwoodbury Crescent, Southend-on-Sea, England, SS2 6XG
  • Southend Beach
    ‪6 min drive‬
  • Adventure Island
    ‪6 min drive‬
  • Southend Pier
    ‪6 min drive‬
  • London (SEN-Southend)
    ‪2 min walk‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (Airport View)

Standard Room, 2 Twin Beds (Airport View) | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds (Airport View)

8.0 out of 10
Very good
(4 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Airport View)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed (Airport View)

8.8 out of 10
Excellent
(3 reviews)
  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Accessible

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Airport View)

1 bedroom, in-room safe, desk, soundproofing

Premium Room, 1 King Bed (Airport View)

10.0 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Airport View)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed (Airport View)

8.8 out of 10
Excellent
(5 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, soundproofing

Standard Room

9.0 out of 10
Wonderful
(11 reviews)
  • 237 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, City View

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Airport View)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (Airport View)

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Southend-on-Sea

Holiday Inn Southend by IHG places you within 2 miles (3 km) of Rollacity and Southend University Hospital. This 129-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Cliffs Pavilion - 6 min drive - 2.5 miles
  • Southend Beach - 6 min drive - 3.1 miles
  • Adventure Island - 6 min drive - 2.8 miles
  • Southend Pier - 6 min drive - 2.8 miles
  • Thorpe Bay Beach - 9 min drive - 3.4 miles

Getting around

  • Southend Airport Station - 6 min walk
  • London (SEN-Southend) - 1 min drive

Restaurants

  • ‪Costa Coffee - ‬5 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Costa Coffee - ‬4 min drive
  • ‪Toby Carvery - ‬18 min walk
  • ‪The Saxon King - ‬3 min drive

About this property

Holiday Inn Southend by IHG

Eco-certified hotel with a fitness center and a 24-hour front desk
Holiday Inn Southend by IHG features a gym, free WiFi in public areas, and a conference center. Self parking is available for GBP 15 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
32-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other amenities include laptop-compatible safes, phones, and ironing boards.
Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Exterior

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  • Free WiFi
  • Restaurant
  • Gym
7.2 out of 10, Good, 1,005 reviews
$87 nightly
The price is $104
Sep 28 - Sep 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: GBP 15.95 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1935 Rooftop Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center (140 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (35 inch wide door)
  • Handrails in stairways (44 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per accommodation, per night
  • Dogs and cats only
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GBP 10.00 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Uncovered self parking fee: GBP 15 per night
  • Pet fee: GBP 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Southend
Holiday Inn Southend
Southend Holiday Inn
Holiday Inn Southend Hotel
Holiday Inn Southend
Holiday Inn Southend by IHG Hotel
Holiday Inn Southend an IHG Hotel
Holiday Inn Southend by IHG Southend-on-Sea
Holiday Inn Southend by IHG Hotel Southend-on-Sea

Frequently asked questions

Is free cancellation available at Holiday Inn Southend by IHG?

Holiday Inn Southend by IHG offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to do around Holiday Inn Southend by IHG?

This hotel is located in Southend-on-Sea, close to Roots Hall Stadium, Southend-on-Sea City Hall, and Palace Theatre. You'll also find Cliffs Pavilion and Chalkwell Beach within a short drive.

Is there parking available at Holiday Inn Southend by IHG?

Yes, secured parking is offered for GBP 15 per night. Accessible parking is also available for guests.

Does Holiday Inn Southend by IHG have a casino on the premises?

No, Holiday Inn Southend by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Southend by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Southend by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and a pillow menu as well as a bar.

Are there hot tubs at Holiday Inn Southend by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Southend by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Southend by IHG has 2 cafes, and serves buffet breakfast each morning for a surcharge.

Will Holiday Inn Southend by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Southend by IHG for a fee of GBP 30 per accommodation, per night.

Does Holiday Inn Southend by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Holiday Inn Southend by IHG?

The closest major airport to Holiday Inn Southend by IHG is London (SEN-Southend), which is within a mile. Another top airport is London City Airport (LCY), which is around 28.3 mi away.

Are there rooms with balconies at Holiday Inn Southend by IHG?

No, at Holiday Inn Southend by IHG, there aren't any guestrooms that list a balcony.

Does Holiday Inn Southend by IHG offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Holiday Inn Southend by IHG.

Holiday Inn Southend by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 1006 reviews
Rating 8 - Good. 303 out of 1006 reviews
Rating 6 - Okay. 69 out of 1006 reviews
Rating 4 - Poor. 40 out of 1006 reviews
Rating 2 - Terrible. 35 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

steven

Liked: Property conditions & facilities
A one night stay for us, before catching an early flight from Southend Airport, lovely attentive staff throughout the hotel. We dined in the restaurant which has great views over the airport, the food was equally great. A veey pleasurable but short stay.
Stayed 1 night in Jun 2025

4/10 Poor

Susan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The state of the apartment, net curtains was hanging off the window, carpet was dirty with stains bed mattress very lumpy Bath very oily can not get out, very slippy, cannot add pictures as the photo select will not open
Stayed 2 nights in Jun 2025

8/10 Good

Thomas, Killingworth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Becca who works at reception on the main desk is polite and professional. A fantastic first impression and a major assest to the hotel. The restaurant experience was middle of the road. The chicken Kiev meal arrived and was not as advertised in the menu. I requested a glass of wine twice with my meal and it did not arrive. Overall front of house staff are fantastic. Restaurant staff need to focus more on customers and less on day to day tasks.
Stayed 1 night in Jun 2025

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and good rooms. Our only negative was that there was great confusion over the meal deal, we could have paid 3 times. Anyway the meal was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Marah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

miss

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Steve

Stayed 1 night in May 2025

10/10 Excellent

Ann

Traveled with partner
Liked: Amenities, property conditions & facilities
Staff were so helpful… And the accommodations were very clean and comfortable… Airport and train station nearby so accessible
Stayed 2 nights in May 2025

10/10 Excellent

Rory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right next to airport so good views.

Right next to airport so good views.
Stayed 2 nights in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, excellent staff. Suite fabulous, really nice touches. It was our wedding anniversary & the reception staff passed this onto the restaurant, went for dinner which was great & had a lovely decorated table & card for us.
Stayed 1 night in May 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but not happy that breakfast and parking are not included when it’s over £100 a night
Stayed 2 nights in May 2025

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here before and have always been really happy. This time the food in the restaurant was doughy batter on fish for our fish and chips. We raised this with staff and was told they would speak to chef. We had to pay full price and no apology so didn't bother eating in restaurant again. The hotel is well placed, excellent rooms, lovely staff, just the one bad meal.
Stayed 7 nights in May 2025

10/10 Excellent

Steven

Stayed 1 night in May 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was OK.
Stayed 2 nights in May 2025

10/10 Excellent

Sean

Stayed 2 nights in Apr 2025

8/10 Good

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Edwar

Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked the suite on the 4th floor well just Fantastic just wish i had been there longer arrived at 8pm left at 5am for flight . Bed was comfortable bathroom was everything you needed plusxall the little extras would love to stay again.
Stayed 1 night in May 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Stefan

Stayed 5 nights in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Rachel

Stayed 1 night in May 2025

10/10 Excellent

Gregg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this hotel definitely be staying again. Very clean with friendly staff
Stayed 1 night in Apr 2025

2/10 Terrible

Ashlekah

Disliked: Cleanliness, staff & service, room comfort

Disappointing!

What was intended to be a sacred celebration of our anniversary was repeatedly disrespected and diminished by the hotel’s service failures and an undeniable atmosphere of exclusion. Specifically: • At check-in, we were incorrectly told our room was paid for — a careless mistake only corrected after I insisted on a second verification. • Our confirmed room booking was questioned and mishandled, causing unnecessary confusion. • Dietary requests were ignored — dairy milk was served after a clear request for almond milk, disregarding health and personal boundaries. • There were repeated micro aggressions and visible discrimination based on both race and sexuality, creating an environment that felt neither safe nor welcoming. . A room attendant opening the door before knocking. • Attempts to order room service were discouraged, adding to a growing sense of being unwanted. • Our room was not cleaned despite requesting service while we were out. • Basic amenities such as the refrigerator were broken and unresolved. This series of disrespectful actions and oversights made it abundantly clear that inclusivity and guest care are not practiced values at Holiday Inn Southend — they are merely advertised ones. It is unacceptable that in 2025, paying guests should have to experience discrimination, gaslighting, and neglect. We deserved better. The establishment failed not only to meet the basic standards of hospitality but failed to honour the dignity of your guests.
Stayed 2 nights in Apr 2025

6/10 Okay

David

Stayed 1 night in Apr 2025