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Muthu Westcliff Hotel (Near London Southend Airport)

3.0 star property
Victorian hotel with bars and a 24-hour business center

Choose dates to view prices

Photo gallery for Muthu Westcliff Hotel (Near London Southend Airport)

Suite | Beach/ocean view
Front of property
Terrace/patio
Reception
Breakfast, dinner served; local and international cuisine, ocean views

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
18-20 Westcliff Parade, Westcliff-on-Sea, England, SS0 7QW
  • Place, Cliffs Pavilion
    ‪3 min walk‬
  • Place, Adventure Island
    ‪10 min walk‬
  • Place, Southend Pier
    ‪13 min walk‬
  • Airport, London (SEN-Southend)
    ‪7 min drive‬

Room options

View all photos for Single Room

Single Room | 1 bedroom, individually decorated, individually furnished

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, individually decorated, individually furnished

Superior Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 161 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, individually decorated, individually furnished

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room, Single use

1 bedroom, individually decorated, individually furnished

Small Double Room, Single use

10.0 out of 10
Exceptional
(2 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, individually decorated, individually furnished

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, individually decorated, individually furnished

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

1 bedroom, individually decorated, individually furnished

Small Double Room

8.4 out of 10
Very good
(7 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | 1 bedroom, individually decorated, individually furnished

Suite

  • 183 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room | 1 bedroom, individually decorated, individually furnished

Classic Triple Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Room

Family Room | 1 bedroom, individually decorated, individually furnished

Family Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Junior Executive Room

Junior Executive Room | 1 bedroom, individually decorated, individually furnished

Junior Executive Room

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, individually decorated, individually furnished

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Westcliff-on-Sea

Muthu Westcliff Hotel (Near London Southend Airport) places you next to Southend Cliff Gardens and Genting Casino. This 3-star hotel has 55 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Genting Casino - 2 min walk - 0.1 miles
  • Cliffs Pavilion - 3 min walk - 0.2 miles
  • Adventure Island - 10 min walk - 0.6 miles
  • Southend Pier - 13 min walk - 0.7 miles
  • Southend Beach - 15 min walk - 0.8 miles

Getting around

  • Westcliff Station - 9 min walk
  • London (SEN-Southend) - 6 min drive

Restaurants

  • ‪Padrino - ‬8 min walk
  • ‪Mile and a Third - ‬10 min walk
  • ‪The Cliff - ‬7 min walk
  • ‪Tara Thai - ‬11 min walk
  • ‪Cricketers - ‬9 min walk

About this property

Muthu Westcliff Hotel (Near London Southend Airport)

Victorian hotel with bars and a 24-hour business center
Muthu Westcliff Hotel (Near London Southend Airport) features free WiFi in public areas, meeting rooms, and a conference center. Self parking is available for GBP 5.80 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Other amenities at this beach hotel include a 24-hour business center, coffee/tea in a common area, and a terrace.
Guests can expect free WiFi and 26-inch flat-screen TVs with digital channels. Bathrooms have hair dryers and free toiletries. Electric kettles, phones, and ironing boards are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
  • Restaurant
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8.6 out of 10, Excellent, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 5.80 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 10 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Tides

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (11 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1891
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 35.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Parking is payable by MOBON mobile app only.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • Service fee: GBP 2 per stay

These are all of the charges provided to us by the property.

The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 15.95 for adults and GBP 10 for children
  • Self parking fee: GBP 5.80 per day
  • Late check-out fee: GBP 35.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Westcliff
Muthu Westcliff
The Westcliff Hotel
Muthu Westcliff Hotel
Muthu Westcliff Hotel (Near London Southend Airport) Hotel

Frequently asked questions

Are free cancellation options available at Muthu Westcliff Hotel (Near London Southend Airport)?

Muthu Westcliff Hotel (Near London Southend Airport) provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What can I see around Muthu Westcliff Hotel (Near London Southend Airport)?

This hotel is located in Westcliff-on-Sea, just steps from Cliffs Pavilion and Southend Cliff Gardens, and within a short walk of Genting Casino. You'll also find Adventure Island and Southend Beach less than a mile away.

Will I be able to park at Muthu Westcliff Hotel (Near London Southend Airport)?

Yes, parking is offered for GBP 5.80 per day.

Does Muthu Westcliff Hotel (Near London Southend Airport) have a casino on the premises?

No, Muthu Westcliff Hotel (Near London Southend Airport) doesn't have a casino.

Is there an indoor pool at Muthu Westcliff Hotel (Near London Southend Airport)?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Muthu Westcliff Hotel (Near London Southend Airport)?

Couples staying at this hotel will appreciate amenities like 2 bars plus some guestrooms include jetted bathtubs and sea views.

Does Muthu Westcliff Hotel (Near London Southend Airport) have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Muthu Westcliff Hotel (Near London Southend Airport) have a restaurant with a breakfast menu?

Yes, Muthu Westcliff Hotel (Near London Southend Airport) serves an English breakfast for a surcharge each morning at Great Tides.

Will Muthu Westcliff Hotel (Near London Southend Airport) allow pets to stay for free?

No, pets aren't allowed at Muthu Westcliff Hotel (Near London Southend Airport) though service animals are welcome.

Does Muthu Westcliff Hotel (Near London Southend Airport) have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Muthu Westcliff Hotel (Near London Southend Airport)?

The closest major airport to Muthu Westcliff Hotel (Near London Southend Airport) is London (SEN-Southend), which is 3 mi away (6 minutes by car). Another top airport is London City Airport (LCY), which is around 28.1 mi away.

Are there rooms with balconies that I can book at Muthu Westcliff Hotel (Near London Southend Airport)?

No, there aren't any guestrooms with balconies at Muthu Westcliff Hotel (Near London Southend Airport).

Does Muthu Westcliff Hotel (Near London Southend Airport) host weddings?

Take advantage of the wedding venue at Muthu Westcliff Hotel (Near London Southend Airport) if you plan to say "I do" during your trip.

Muthu Westcliff Hotel (Near London Southend Airport) Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 298 out of 1001 reviews
Rating 8 - Good. 372 out of 1001 reviews
Rating 6 - Okay. 189 out of 1001 reviews
Rating 4 - Poor. 85 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Andy

Liked: Staff & service, property conditions & facilities
The property was adequate for our purposes. I think they could have a simpler method for paying for car parking as you had to download an app and several customers had problems with this method and a member of staff had to sort it out on their own account for us. Breakfast was good.
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Stayed 1 night in Oct 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel experience I have ever had, I was in Southend for a family wedding checked in about 4 pm git to the room tv remote was barely working, went out for a late lunch, came back for a shower no hot water available, so due to time constrictions just got changed and went to the reception got back at 1am hotel locked took 20 minutes until the night porter arrived to let us in settled in for the night got up this morning again absolutely no hot water available for either a bath or shower packed went to check out talking to other guests in the way downstairs all found the same no hot water and absolutely no explanation got to reception no sign of any staff apart from a dining waitress who told us breakfast wouldn’t be available and she had no idea where the receptionist was myself and other guests just left our room keys on reception desk and left absolutely disgusted never again.
Stayed 1 night in Oct 2025

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay no hot water the whole stay No one at reception when arrived waited 45 mins Bathroom was filthy We booked the suite very disappointed
Stayed 1 night in Oct 2025

2/10 Terrible

Alan

Disliked: Cleanliness, property conditions & facilities, room comfort

A Nightmare

A disaster. Had booked for 2 nights. But moved to another hotel for the second night. The Muthu hotel should not have been open. They knew they had a plumbing problem,which meant there was no hot water. The room was old and needed renovation. The double bed had a thin sprung mattress that must have been so old that the springs moved in all directions. The so called clothes closet, which also acted as a storage cupboard only had three coat hangers for a family room. The upstairs corridors and stairs had obviously not been vacuumed the day we were there. The reception area and downstairs lounge were very clean and bright. They had obviously been renovated, but the upstairs Disasterous.
Stayed 2 nights in Sep 2025

2/10 Terrible

Didem

Disliked: Staff & service, amenities, property conditions & facilities
My experience at this hotel was unfortunately disappointing, especially given that I had booked a suite three months in advance. Upon checking in at 8:45pm, I was given a room that was clearly not the suite I had paid for. When I went back down to query it, I was told that due to a wedding, they had prioritised giving the suite to someone else. No prior warning, no communication — just an apology and a downgrade to an “executive room”, which was a lower standard. While the hotel staff said they would refund the difference, what was most frustrating is that had I known in advance, I could have booked a suite elsewhere. The room itself was spacious and had sea view windows, but they were so dirty that it completely ruined the view. The bathroom was far from ‘executive’ — the shower unit was tiny, though there was a jet bath (a nice touch), but the overall décor was dated and worn. Also, do not pay extra for breakfast — it was really poor. Coffee came from an urn and was almost undrinkable, and the rest of the food was very basic and budget-quality. Eat elsewhere if you can. However, I must say Expedia were amazing — they listened to my complaint and offered a small but reasonable credit refund, which was excellent service and very much appreciated. Overall, this was a hotel experience I’d rather forget. If you do stay here, keep your expectations low — or you’re likely to be disappointed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

martyn

Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great welcome, rooms & internet

1 night only, fantastic welcome & help with the Parking App (Thanks!) The room was lovely, bathroom new & spotless
Stayed 1 night in Sep 2025

4/10 Poor

Alastair

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’d probably give it a swerve

The experience at this hotel wasn’t great. The staff were friendly but our room didn’t have any toiletries or iron/ironing board in it despite pamphlets to the contrary. I phoned down to reception and the toiletries were provided, the hot water in the shower didn’t seem to work, another call to reception and we were told to keep the hot tap in the sink and the shower running at the same time for 10 minutes before it gets hot, which worked but it such an awful waste of water during this drought of a summer. By the time I noticed the iron was missing I lacked the motivation to make another call to reception. The sheets had some rather nasty looking stains on them, as did the sofa in receptions. There was loud music coming from somewhere in the hotel until about 3.30am which made for a terrible nights sleep, not to mention the noisy pigeon population that had made the dingy courtyard our frosted windows looked out upon, another source of unwanted sound. Floorboards above very creaky and thin walls meant it was very easy to hear doors slamming shut in the morning.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great staff make up for a lacklustre stay

The hotel appears to have a long standing issue with the hot water, so much so that there was a notice on the toilet cistern saying so. Both the shower and hot watertap must be run at the same time. If we knew we wouldn't have booked. The walls are thin, we could hear other residents in the wee small hours, and there was a persistent and intermittent scratching through the night which I suspect was a rodent. The last time I looked at the clock it was 3am. I have never had to write a review like this before, however it's fair to say you get what you pay for.
Stayed 2 nights in Aug 2025

8/10 Good

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Your staff were amazing
Stayed 1 night in Jul 2025

8/10 Good

Brenda

Stayed 2 nights in Jul 2025

6/10 Okay

J S

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Alex

Issue with hot water. Sometimes had to wait a long time before water heated up. Once when showering, the water went cold in the middle of the shower. Also sink wasn't very broad; each time I washed my face, water dripped from my chin on to the floor which I then had to clean up
Stayed 3 nights in Jul 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service
Polite staff. I only stayed for one night. The rooms are a little dated but clean. Close to seafront and Cliffs Pavilion. Reasonably priced for my short stay.
Stayed 1 night in Jul 2025

6/10 Okay

Fiona

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities
Our room looked literally NOTHING like the charming photo - we had a single and a double bed in a quite old fashioned room. No air con. Heat blasting in the windows. Which opened, so that's good! Still nice though. Very old fashioned and charming. Oh god and the elevator is VERY small, so if you dislike small spaces... but the bar and bar staff rock! And front desk guy was lovely.
Stayed 1 night in Jun 2025

10/10 Excellent

Julio

Stayed 1 night in Jun 2025

8/10 Good

Graham

Liked: Amenities
Staff were excellent especially the receptionist on duty am 25/26 /28of June so helpful he booked the parking on my car . The only downside for me was a nois how do you spell noisy couple in the next room but apart form that excellent,wonderful breakfast
Stayed 2 nights in Jun 2025

6/10 Okay

Justin

Disliked: Property conditions & facilities

Tired looking interior

Very tired looking hotel. TV remote didnt work. Very creaky floors. Strange musky smell.
Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Jun 2025

6/10 Okay

Irena

The hotel overal was okey, nice family room, good location for shopping, walkable to the sea site. The minus was the hot water which you have to wait like 10 mins and you have to constantly run water to get warm/hot, which in mine opinion its waste of the water and the boiler should be change at that stage. At the front of the reception we have slight struggle to get hold as was no one at the desk and no ring bell or anything to be able get attention. By the way we didn't hear when we check out from the receptionist words " I hope we see you again", instead we heard " okey, bye" which put us off more to the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short stay while visiting Cliffs Pavilion.
Stayed 1 night in Jun 2025

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