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Holiday Inn Southend by IHG

4.0 star property
Eco-certified hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Holiday Inn Southend by IHG

Point of interest
View from room
Exterior
Standard Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, soundproofing
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pet friendly
  • Parking available

Explore the area

Map
77 Eastwoodbury Crescent, Southend-on-Sea, England, SS2 6XG
  • Southend Beach
    ‪6 min drive‬
  • Adventure Island
    ‪6 min drive‬
  • Southend Pier
    ‪6 min drive‬
  • London (SEN-Southend)
    ‪2 min walk‬

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Room options

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed, Accessible

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (Airport View)

Standard Room, 2 Twin Beds (Airport View) | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds (Airport View)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Airport View)

Suite, 1 King Bed (Airport View) | 1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed (Airport View)

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Accessible

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed with Sofa bed

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Airport View)

1 bedroom, in-room safe, desk, soundproofing

Premium Room, 1 King Bed (Airport View)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Airport View)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed (Airport View)

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, soundproofing

Standard Room

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, City View

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds

  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Airport View)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (Airport View)

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Southend-on-Sea

Holiday Inn Southend by IHG places you within 2 miles (3 km) of Rollacity and Southend University Hospital. This 129-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Cliffs Pavilion - 6 min drive - 2.5 miles
  • Southend Beach - 6 min drive - 3.1 miles
  • Adventure Island - 6 min drive - 2.8 miles
  • Southend Pier - 6 min drive - 2.8 miles
  • Thorpe Bay Beach - 9 min drive - 3.4 miles

Getting around

  • Southend Airport Station - 6 min walk
  • London (SEN-Southend) - 1 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Saxon King - ‬3 min drive
  • ‪Domino's Pizza - ‬19 min walk
  • ‪KFC - ‬4 min drive
  • ‪Priory Park Cafe - ‬3 min drive

About this property

Holiday Inn Southend by IHG

Eco-certified hotel with a fitness center and a 24-hour front desk
Holiday Inn Southend by IHG features a gym, free WiFi in public areas, and a conference center. Self parking is available for GBP 10.00 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
32-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other amenities include laptop-compatible safes, phones, and ironing boards.
Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Bulgarian, Dutch, English, French, German, Greek, Hindi, Italian, Latvian, Portuguese, Spanish, Thai, Turkish

Similar properties

Exterior

Park Inn by Radisson Palace Southend-on-Sea

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
7.2 out of 10, Good, 1,000 reviews
$88 nightly
The price is $106
Jun 29 - Jun 30
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: GBP 15.95 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1935 Rooftop Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (35 inch wide door)
  • Handrails in stairways (44 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per accommodation, per night
  • Dogs and cats only
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Uncovered self parking fee: GBP 10.00 per night
  • Pet fee: GBP 30 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Southend
Holiday Inn Southend
Southend Holiday Inn
Holiday Inn Southend Hotel
Holiday Inn Southend
Holiday Inn Southend by IHG Hotel
Holiday Inn Southend an IHG Hotel
Holiday Inn Southend by IHG Southend-on-Sea
Holiday Inn Southend by IHG Hotel Southend-on-Sea

Frequently asked questions

Is free cancellation available at Holiday Inn Southend by IHG?

Holiday Inn Southend by IHG offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to do around Holiday Inn Southend by IHG?

This hotel is located in Southend-on-Sea, close to Southend-on-Sea City Hall, Palace Theatre, and Cliffs Pavilion. You'll also find Chalkwell Beach and Southend Pier within a short drive.

Is parking available on site at Holiday Inn Southend by IHG?

Yes, secured parking is offered for GBP 10.00 per night. Accessible parking is also available for guests.

Does Holiday Inn Southend by IHG have a casino on the premises?

No, Holiday Inn Southend by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Southend by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Holiday Inn Southend by IHG?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and a pillow menu as well as a bar.

Are there hot tubs at Holiday Inn Southend by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Southend by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Southend by IHG has 2 cafes, and serves buffet breakfast each morning for a surcharge.

Will Holiday Inn Southend by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Southend by IHG for a fee of GBP 30 per accommodation, per night.

Are there connecting rooms at Holiday Inn Southend by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Holiday Inn Southend by IHG?

The closest major airport to Holiday Inn Southend by IHG is London (SEN-Southend), which is within a mile. Another top airport is London City Airport (LCY), which is around 28.3 mi away.

Can I book a room with a balcony at Holiday Inn Southend by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Southend by IHG.

Does Holiday Inn Southend by IHG offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Holiday Inn Southend by IHG.

Holiday Inn Southend by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 553 out of 1002 reviews
Rating 8 - Good. 309 out of 1002 reviews
Rating 6 - Okay. 67 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary-Jo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Very clean. Staff extremely helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

few issues But they sorted everything love staying

The trip started been asked for ID when i was paying for parking as well never been asked for ID here then the shower did not work this morning BUT i really have to say the very nice lady on reception dark hair with pony tail was so nice so helpful sorted a shower in another room offered to sort meal next visit so so lovely of them
Stayed 1 night in Mar 2025

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Excellent stay, very clean, comfortable room. Staff very friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Gwen

Stayed 2 nights in Feb 2025

8/10 Good

Paul

Stayed 1 night in Feb 2025

8/10 Good

Karen

Stayed 1 night in Feb 2025

6/10 Okay

Federica

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Deff best so far
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, staff friendly and helpful
Stayed 1 night in Feb 2025

2/10 Terrible

Paul

Disliked: Staff & service, room comfort

Unhelpful Staff & Unclear Policies

Despite having paid in full for my stay, I was refused check-in on short notice due to an ID requirement that wasn't clearly communicated at the time of booking. To make matters worse, Hotel.com initially refused to refund me, only to later acknowledge that they were indeed in the wrong—which speaks volumes about the lack of transparency in this hotel's policies. The hotel staff, Anthony and Charles, insisted on scanning my ID using a photocopier, which serves no legitimate legal purpose and raises serious concerns about their data handling practices. The lack of clear policy regarding ID requirements for UK residents is unacceptable. Nowhere in the booking confirmation or Hotel.com’s "Check-in and special instructions" section does it indicate that ID is mandatory for all guests, only that the minimum check-in age is 18. This raises serious concerns—if I had lost my ID on the way to the hotel, would I have been turned away in the same abrupt and dismissive manner, despite having already paid in full? It seems that, without clear guidance, guests are left at the mercy of arbitrary enforcement of policies that should have been outlined beforehand. I was left searching for alternative accommodation at 12am midnight due to their refusal. This experience has completely shattered my confidence in Holiday Inn Southend and IHG hotels in general. If you value transparency, professionalism, and helpful service, I strongly recommend booking elsewhere.
Stayed 1 night in Feb 2025

10/10 Excellent

richard

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great food

Great food. Great staff Rooms too hot
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Emma

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Fantastic hotel. Easy to find. Easy parking. Ingela on reception was very welcoming. Room spacious & impeccably clean. Quiet & comfortable room. Room service lovely. Couldn't have been better
Stayed 1 night in Jan 2025

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. I would use again.
Stayed 1 night in Jan 2025

10/10 Excellent

Bryce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and service

I stay here for work on average once a month and the service and welcome is consistently high every time.
Stayed 1 night in Jan 2025

10/10 Excellent

Herman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fit for purpose and cost effective.
Stayed 3 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second stay at this hotel.

This was the second time I have stayed at this hotel. The hotel is pet friendly, which was why I booked it. I did feel that the surcharge of £30 was a bit high, but then you do get a comprehensive goody bag for your pet. The reception staff were fantastic once again, providing a silky smooth check in. My only gripe is the £10 parking fee. I feel that if you are staying at the hotel this should be wavered. Will definitely stay here again.
Stayed 1 night in Dec 2024