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Viva Hotel

4.5 star property
Luxury hotel with 2 restaurants connected to the convention center in Siem Reap

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Photo gallery for Viva Hotel

Suite, 2 Queen Beds | Pillowtop beds, desk, rollaway beds, free WiFi
Interior detail
2 restaurants, international cuisine
View from property
Interior entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Bar
  • Spa
  • Room service
  • Parking included
  • Laundry

Explore the area

View in a map
2 Thnou Street (Corner Old Market Area), Mondul 1 Svay Dangkom, Siem Reap
  • Place, Old Market Area
    ‪1 min walk‬
  • Place, Pub Street
    ‪1 min walk‬
  • Place, Angkor Night Market
    ‪5 min walk‬
  • Airport, Siem Reap Angkor Intl. Airport (SAI)
    ‪57 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Pillowtop beds, desk, rollaway beds, free WiFi

Standard Room, 1 King Bed

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Pillowtop beds, desk, rollaway beds, free WiFi

Superior Room

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Room

Pillowtop beds, desk, rollaway beds, free WiFi

Deluxe Room

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Pillowtop beds, desk, rollaway beds, free WiFi

Suite, 2 Queen Beds

  • 538 sq ft
  • Sleeps 2
  • 2 Queen Beds

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About the neighborhood

Siem Reap

Located in Downtown Siem Reap, Viva Hotel is adjacent to Pub Street and within a 10-minute walk of other popular attractions like Angkor Night Market. This 4.5-star hotel has 16 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and free in-room WiFi. Centrally located in Siem Reap, the hotel is connected to the convention center, and a short walk from Old Market Area and Phsar Chas Market.

What's nearby

  • Old Market Area - 1 min walk - 0.0 miles
  • Pub Street - 1 min walk - 0.1 miles
  • Phsar Chas Market - 2 min walk - 0.1 miles
  • Siem Reap Art Center Night Market - 3 min walk - 0.2 miles
  • Angkor Night Market - 5 min walk - 0.3 miles

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 55 min drive

Restaurants

  • ‪Khmer Kitchen Restaurant - ‬1 min walk
  • ‪Chubby Gonzos - ‬1 min walk
  • ‪Elia Greek Kitchen - ‬1 min walk
  • ‪Temple Club - ‬1 min walk
  • ‪Banana Leaf - ‬1 min walk

About this property

Viva Hotel

Luxury hotel with 2 restaurants connected to the convention center in Siem Reap
Guests of Viva Hotel enjoy features like a full-service spa, free WiFi in public areas, and a 24-hour business center. There's free extended parking, as well as a free shuttle from the airport to the hotel (available on request). Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include coffee/tea in a common area, a computer station, and a library.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep, and bathrooms offer free toiletries and slippers. Other standard amenities include refrigerators and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.
Holly hand has massage/treatment rooms. Services include body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free airport pick-up shuttle from 6:00 AM to 8:00 PM on request
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Viva Restaurant

Things to do

  • Full-service spa
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Late check-out will incur additional fees.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free nearby parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Viva Hotel
Viva Hotel Siem Reap
Viva Siem Reap
Viva Hotel Hotel
Viva Hotel Siem Reap
Viva Hotel Hotel Siem Reap

Frequently asked questions

Are free cancellation options available at Viva Hotel?

Viva Hotel offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to see within easy reach of Viva Hotel?

This hotel is situated in Downtown Siem Reap within a 10-minute walk of Pub Street and Angkor Night Market. You'll also find Old Market Area and Phsar Chas Market less than a mile away.

Is there parking available at Viva Hotel?

Yes, long-term parking is offered for free at the hotel.

Is there a spa available at Viva Hotel?

Holly hand is the hotel's spa and services include body wraps, aromatherapy, and massages.

Does Viva Hotel have a casino?

No, Viva Hotel doesn't have a casino.

Will I find an indoor pool at Viva Hotel?

No, there is no indoor pool at this hotel.

Is Viva Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a bar, 2 restaurants, and a full-service spa.

Does Viva Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Viva Hotel have a restaurant with a breakfast menu?

No, Viva Hotel doesn't have a restaurant that serves breakfast.

Will Viva Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Viva Hotel.

Does Viva Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Viva Hotel?

The closest major airport to Viva Hotel is Siem Reap Angkor Intl. Airport (SAI), which is 28.5 mi away (55 minutes by car).

Are there rooms with balconies at Viva Hotel?

No, there aren't any guestrooms with balconies at Viva Hotel.

Does Viva Hotel have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Viva Hotel.

Viva Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 27 out of 177 reviews
Rating 8 - Good. 91 out of 177 reviews
Rating 6 - Okay. 44 out of 177 reviews
Rating 4 - Poor. 11 out of 177 reviews
Rating 2 - Terrible. 4 out of 177 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Mike, Bristol UK

Liked: Staff & service
Disliked: Cleanliness
I have stayed at this hotel a number of times.The staff are brilliant and do everything to help. However the hotel needs a makeover and deep clean. Once done I would have no problem stopping again.
Stayed 15 nights in Feb 2020

8/10 Good

Douglas

Liked: Cleanliness, room comfort
Disliked: Staff & service

Good value great location!

Signed up for a room that said they had cable TV and I was told that it wasn’t working. I needed to have my own cable and hook it up to a computer. Very confusing and disappointing. Excellent restaurant right attached to the hotel and wonderful location in old town. Pub Street and market places within a few minutes walk. Definitely recommend other than the desk staff not helping me out with the TV.
Stayed 3 nights in Dec 2019

10/10 Excellent

Bless, Toronto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really good and as for any negative comments said about it I would have to say it’s not true. I would highly recommend to try and get a suite because it gives you so much space. It has amazing food and you must try their cheese burger with this corn flour crust on top of it and it tastes so good. This hotel gets two thumbs up keep up the good work would highly recommend to anyone coming to siem reap because it’s location is close to everything like places like pub street
Stayed 4 nights in Oct 2019

10/10 Excellent

laura

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
I very much liked its location ,,old market,,pub street ,,nibht mzrkets ,, river ,, and walks
Stayed 4 nights in Jul 2019

8/10 Good

Jon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Had the deluxe room, power sockets sucked and the water goes out sometimes but it’s right on pub street! Foods good, I’d stay here again
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The property was good value for money and in a good location. Beware some of the rooms are on the 3rd floor and there is no lift. Hard work after a hard day in the heat.
Stayed 18 nights in Jan 2019

8/10 Good

Nathan

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Will come back, but......

Staff was a bit disinterested in us. For the price, I would stay again. No bugs. Always a nice thing. Great location. Big healthy breakfast.
Stayed 1 night in Jan 2019

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viva hotel

The viva hotel is in the popular bar area, but having said that it was quite and relaxing at night I had a early night going to bed before 10pm and was not disturbed by any outside noise, so this location is worth considering,
Stayed 3 nights in Jan 2019

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

I found nothing to complain about. The hotel is a very nice place to stay for the price. The staff are very friendly. it is not a five star hotel and does not pretend to be one. I expected it to be a bit noisy given the location but I was wrong. Good value hotel.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness

Fair price, good location, ok service

Simple accommodation, fair price for what you get. No problems except that they forgot to clean the room.
Stayed 2 nights in Jan 2019

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and location,If we ever go back to Siem Reap I would book here again.
Stayed 3 nights in Dec 2018

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big thumbs up for Zing hotel

Check in fast and easy.Staff very friendly and obliging.clean room with room service.food downstairs was ok.has a lift.can walk to riverside where there are many bars and resturants or $3 tuk tuk ride.this is the fifth time we have stayed here.
Stayed 2 nights in Dec 2018

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A definite yes to staying here again

Great location.very good staff. Clean quiet and central to everything. Definitely recommend Viva hotel
Stayed 3 nights in Dec 2018

6/10 Okay

AAA

The downstairs restaurant was great and the staff was really helpful and friendly. Prices were reasonable and vegetarian options are available. The place is located at a superb location. There was only one hotel guy who was helpful. The receptionist was always clueless about everything. The answer for anything was "I don't know". The room had a constant noise from the AC and some other generator or Motor. Since the room was situated in the top floor it was very hot most of the time. There are power cuts and no backup generator and at that can't stay in the room it's too hot and no wifi.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Somewhat comforting

Nice, cozy, quite big room for the standard room. Got the lounge area fill with bar seating and a pizza restaurant too. Friendly staff with good English.
Stayed 1 night in Dec 2017

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Leonard

Liked: Staff & service

Close enough to Pub St

A nice big room, but no comfortable chair to sit in. Inadequate lighting to read by. Kettle provided, but no cups or tea and coffee. Why? Hotel has an old Colonial charm but showing signs of neglect and poor maintenance. Very busy and popular restaurant downstairs. Some noise from the extremely loud thumping music from the competing cocktail carts nearby is audible in the room. I probably would stay again but request a room at the back.
Stayed 3 nights in Jul 2017

6/10 Okay

Su Wai, Singapore

Disliked: Property conditions & facilities

Very Centralised

It was a budget hotel. Room given was pretty in bad shape but upon complaint I was given a free upgrade from Standard room to Deluxe Room. Overall, everything was smooth living here.

8/10 Good

mike, Singapore

Liked: Staff & service, property conditions & facilities

excellent location

excellent location, friendly staff, not so comfortable bed

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

can't confirm my booking because PC problem

can't confirm my booking because PC problem. Room is so shabby access to restaurants,massage shop and bar is good

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Staff try hard.

Must upgrade your room. Superior room no window,leaking pipes, must be slim person to use toilet. Entrance to rooms is next to the kitchen. Sat on sidewalk table for breakfast with a rat and a cat. The rat was bigger and the cat couldn't care. Welcome to Asia.