Shintana Saya Residence

4.0 star property
Family-friendly hotel with a winery and free valet parking
VIP Access

Choose dates to view prices

Photo gallery for Shintana Saya Residence

Exterior
Royal Two-Bedroom Family Suite - Free Laundry + Airport Pick-Up | 2 bedrooms, premium bedding, pillowtop beds, free minibar
Lobby sitting area
Sundeck
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Parking included

Explore the area

Map
Street 30, Phum Veal, Sangkat Kouk Chak, Siem Reap
  • Angkor Night Market
    ‪4 min drive‬
  • Pub Street
    ‪5 min drive‬
  • Angkor Wat
    ‪5 min drive‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪56 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Premium Room - Free Laundry + Airport Pick-Up

10.0 out of 10
Exceptional
(8 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Royal Two-Bedroom Family Suite - Free Laundry + Airport Pick-Up

10.0 out of 10
Exceptional
(1 review)
  • 1453 sq ft
  • Sleeps 6
  • 3 King Beds

Family Suite - Free Laundry + Airport Pick-Up

10.0 out of 10
Exceptional
(4 reviews)
  • 646 sq ft
  • Sleeps 4
  • 2 King Beds

Premium Room - Free Daily 60mn Spa Massage + Airport Pick-Up

10.0 out of 10
Exceptional
(5 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Royal Suite - Free Laundry + Airport Pick-Up

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Siem Reap

Shintana Saya Residence is a short stroll from Wat Thmei and Charles de Gaulle Road. This 9-room, 4-star hotel has a restaurant along with conveniences like a winery and an outdoor pool.

What's nearby

  • Charles de Gaulle Road - 12 min walk - 0.7 miles
  • Angkor Night Market - 4 min drive - 2.2 miles
  • Old Market Area - 4 min drive - 2.2 miles
  • Pub Street - 5 min drive - 2.4 miles
  • Angkor Wat - 5 min drive - 2.2 miles

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 63 min drive

Restaurants

  • ‪Amazon Angkor Restaurant - ‬16 min walk
  • ‪Citadel - ‬3 min drive
  • ‪crystal angkor restaurant - ‬18 min walk
  • ‪Nearykhmer Restaurant - ‬4 min drive
  • ‪RedBuff - ‬3 min drive

About this property

Shintana Saya Residence

Family-friendly hotel with a winery and free valet parking
Guests of Shintana Saya Residence enjoy a winery, an outdoor pool, and a children's pool. There's free valet parking, and a shuttle from the hotel to the airport (available 24 hours) for USD 44 per vehicle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a rooftop terrace, free WiFi in public areas, and a 24-hour business center.
Guests can expect free WiFi and flat-screen TVs with cable channels. Pillowtop beds with premium bedding and pillow menus ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other amenities include free minibar items, espresso makers, and free newspapers.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Thai massages.

Languages

Chinese (Mandarin), English, Japanese, Khmer, Thai

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 7 km
  • Bus station shuttle (surcharge)
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 for adults and USD 6 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Helicopter/airplane tours
  • Horseback riding/rentals
  • Library
  • Mountain biking
  • Outdoor pool
  • Vineyard
  • Winery

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Rooftop terrace
  • Vineyard

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bus station shuttle
  • Handrails in stairways
  • Phone accessibility kit
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 60.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 12 for adults and USD 6 for children
  • Airport shuttle fee: USD 44 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Shintana Saya Residence Hotel Siem Reap
Shintana Saya Residence Hotel
Shintana Saya Residence Siem Reap
Shintana Saya Residence Hotel
Shintana Saya Residence Siem Reap
Shintana Saya Residence Hotel Siem Reap

Frequently asked questions

Is a free cancellation option available at Shintana Saya Residence?

Shintana Saya Residence offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What is there to do near Shintana Saya Residence?

This hotel is located in Siem Reap, a short 12-minute walk from Charles de Gaulle Road and also 12 minutes on foot from Wat Thmei. You'll also find Angkor Wat and Pub Street within a short drive.

Will I be able to park at Shintana Saya Residence?

Yes, valet parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Shintana Saya Residence?

Spa services at the hotel include deep-tissue massages.

Does Shintana Saya Residence feature a casino on the premises?

No, Shintana Saya Residence doesn't have a casino.

Will I find an indoor pool at Shintana Saya Residence?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Shintana Saya Residence?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as an outdoor pool.

Does Shintana Saya Residence have a hot tub?

No, there isn't a spa tub at this hotel.

Does Shintana Saya Residence feature a restaurant that includes a breakfast menu?

Yes, Shintana Saya Residence serves a full breakfast each morning for a surcharge from its restaurant.

Will Shintana Saya Residence allow pets to stay free of charge?

No, pets and service animals aren't allowed at Shintana Saya Residence.

Does Shintana Saya Residence have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Shintana Saya Residence?

The closest major airport to Shintana Saya Residence is Siem Reap Angkor Intl. Airport (SAI), which is 28.9 mi away (63 minutes by car).

Can I book a room with a balcony at Shintana Saya Residence?

No, you won't find guestrooms with balconies at Shintana Saya Residence.

Shintana Saya Residence Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 324 out of 336 reviews
Rating 8 - Good. 11 out of 336 reviews
Rating 6 - Okay. 0 out of 336 reviews
Rating 4 - Poor. 1 out of 336 reviews
Rating 2 - Terrible. 0 out of 336 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most Zen hotel ever

Absolutely amazing stay at Shintana Saya. Staff were increadibly helpful and service oriented. My wife summed it up well - ,most zen hotel we have ever stayed at. Beautiful pool area, nice breakfast and nice small things like pieces of fresh fruit when we got back from our day sighteeing in Ankor. Strongly recommend this hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
Many apologies for this late submission. My sister, her friend (the two of them shared a room) and I booked two rooms in January 3025. Very simply, we were treated like royalty; the service was faultless, the spacious rooms were impeccable, and every one was most helpful. The dining area, while small, served fresh juices and coconut water for the asking and the chef was eager to customise the breakfast offering, which was sumptuous. Also, the hotel arranged all local transport which could go on the bill. Although the location may appear to be a bit far from the hourly-burly of the town Center, it’s only 10 minutes away from an auto-rickshaw ride. Would stay at this lovely oasis anytime.

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were so fantastic. My 11 year old said she felt like royalty! They greeted me by name with so many welcome drinks, fruit and extras every day. Wonderful communication and set up tours for us with fantastic drivers and guide. The property itself is so beautiful and welcoming. We had 2 suites connected with so much room. They opened early for breakfast on our departure day so we didn’t miss out. Absolutely outstanding!
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicola

We thoroughly enjoyed our stay here. Everything was perfect. We hope to visit again in the future.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sy was fantastic and very helpful. He went above and beyond to assist us with every request/question we had and to make sure we had a pleasant stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Igor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly personalized treatment in a beautiful small hotel in Siem Rep. close to Angkor Wat, very convenient for an early, sunrise visit. Surprisingly high quality ford in the restaurant. Beautiful room and swimming pool. Loved it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic! Delightful small personal hotel close to Angkor Wat!! Great swmming pool!
Stayed 3 nights in Feb 2025

10/10 Excellent

Asvitha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service from start to finish. They made the stay very special especially as we were there celebrating my dad's birthday. Thank you for a wonderful experience.
Stayed 4 nights in Feb 2025

10/10 Excellent

Stanislas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hôtel with excellent service and quality environnement. Perfect organisation for transportation and visit of the temples. Good restaurant. Efficient management by Mr. Sy.

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful boutique hotel with beautiful decor and grounds. Exceptional and personalized service from friendly and knowledgeable staff. We had 2 lovely dinners in the restaurant and enjoyed the treats in the room.
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service

Staff is amazing. Everyone was great.
Stayed 5 nights in Feb 2025

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shintana Best

The Shintana Saya hotel at Siem Reap was the finest and best value hotel we have ever visited. The staff were fantastic. I recommend it to all.
Stayed 3 nights in Jan 2025

10/10 Excellent

PRABHAT

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel staff I have experienced in my entire life. My wife and I do travel a lot. Amazing customer service. Highly recommend to stay at this place.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Diane, Kissimmee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, restful boutique hotel, with fantastic staff! Highly recommend if you are looking for a restful experience in Siem Reip!
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at Shintana Saya Residence was the true highlight of our stay. Their hospitality was unparalleled, and they treated us not just as guests but as family. Mr. Sy ensured every part of our visit was seamless, orchestrating everything from pre-arrival planning to daily activities with effortless precision. Daven welcomed us warmly at the airport, setting the tone for what would be an incredible experience. "That" and Sopheak were always ready to assist with transportation and thoughtful gestures, ensuring we felt completely at home. Their genuine care shone through in every interaction, including our departure, which was handled with the same grace as our arrival. Our dining experiences were unforgettable, thanks to the amazing culinary team and especially Lalin and Sopheak (a different one). Lalin, in particular, turned every meal into a highlight of our day. The massages at Shintana Saya Residence were, without exaggeration, the best we’ve ever had. Leutt and Chanry are true masters of their craft, providing a level of relaxation and rejuvenation that was second to none. Shintana Saya Residence is more than just a hotel—it’s a home away from home!
Stayed 3 nights in Nov 2024

10/10 Excellent

sipra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay. Everyone was very hospitable. The pick up at the airport was not only convenient but very comfortable ride back in a luxury vehicle with fresh coconut water. The room was lovely and very close to Angkor wat. Wonderful boutique experience!
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay - 6 star service!
Stayed 6 nights in Dec 2024

10/10 Excellent

Polly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The driver greeted us at the airport upon arrival. On the one-hour ride to the hotel, he provided a cold towel for us to freshen up and fresh coconut juice to enjoy. We felt very welcoming. We had connecting rooms for our group of five. The rooms are very spacious. There are couches and chairs for everyone to sit to enjoy their ME time. The only place that showed signs of aging was the bathroom shower. There was rust and water stains. In addition, we would prefer a hand-held shower instead of one hanging high from the ceiling. The staff members were polite, attentive, and extremely helpful. Our flight left late in the afternoon, and we were allowed to check out at 3:30 (instead of noon) without additional cost. We had a very comfortable stay at this hotel, and we plan to stay there again on our next trip to Siem Reap.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Stay

We just checked out and didn't want to leave. This hotel is amazing. The room we had was huge, beds comfortable, and well appointed. The staff were exceptional and catered to our every need. They arranged Tuk Ruk rides and tours for us. We were only here 2 nights but wish we could have stayed longer. Food at the restaurant was great too!
Stayed 2 nights in Nov 2024

10/10 Excellent

BALRAJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent property

A beautiful property thoughtfully cared for very friendly and caring staff. Will undoubtedly stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are going to Siem Reap - this is ABSOLUTELY the place to stay! “Friendly and Accommodating” would be an understatement. Everything from the welcome on arrival, packing breakfast for us when we had an early AM excursion to all of the amenities in the room (complimentary fruit, wine, beer) this is a gem! The owner met us and ensured we had a great stay, with only 9 rooms it is very safe and they know your name from the beginning of your stay till the end! The food and drinks were top notch at the bar and the pool area was very serene and relaxing! The free airport pick-up with a cracked coconut water ready and chilled and free Tuk Tuks into the city center were also a very nice perk. We only stayed for 3 days but could have absolutely made it longer because of this AMAZING hotel experience. Thank you!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs very friendly and care every request of clients.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property -- like staying in a private villa. I was worried after I booked it that it might be too small to have services but the service was amazing. The staff are incredible, particularly Sy, and they arranged everything that we needed. They hotel has their own cars and tuk tuk drivers so you have dependable transportation. The hotel is on a quiet street away from the noisy part of the city and closer to the temple sites. It is very quiet compared to hotels in the city. The rooms and grounds are beautiful.
Stayed 3 nights in Oct 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Definitely a boutique hotel with amazing staff. there are only nine rooms With 18 staff the rooms are enormous. The bathrooms are enormous and every whim was catered for with a smile They had a great Pool alongside an outdoor restaurant serving Vietnamese and western food after a very relaxing stay on exiting the Hotel. All the staff lined up to wave goodbye a wonderful end to a great experience Thank you
Stayed 2 nights in Oct 2024