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Popular Hotel & Spa

4.0 star property

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Photo gallery for Popular Hotel & Spa

Outdoor pool, pool umbrellas, sun loungers
Lobby sitting area
Interior
Exterior detail
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
#12 Old Market, Sivutha Blvd, Vihear Chen Vilage, Siem Reap, 17252
  • Place, Old Market Area
    ‪2 min walk‬
  • Place, Pub Street
    ‪3 min walk‬
  • Place, Angkor Night Market
    ‪7 min walk‬
  • Airport, Siem Reap Angkor Intl. Airport (SAI)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, minibar, in-room safe, desk

Standard Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Egyptian cotton sheets, minibar, in-room safe, desk

Standard Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room 3 Adults

Triple Room 3 Adults | Egyptian cotton sheets, minibar, in-room safe, desk

Triple Room 3 Adults

  • 431 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Deluxe with Bathtub

Deluxe with Bathtub | Egyptian cotton sheets, minibar, in-room safe, desk

Deluxe with Bathtub

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Siem Reap

Located in Downtown Siem Reap, Popular Hotel & Spa is adjacent to Old Market Area and within a 5-minute walk of other popular sights like Siem Reap Art Center Night Market. This 45-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free airport pick-up. Centrally located in Siem Reap, the hotel is connected to a shopping center and also a short walk from Pub Street and Angkor Night Market.

What's nearby

  • Old Market Area - 2 min walk - 0.1 miles
  • Pub Street - 3 min walk - 0.2 miles
  • Siem Reap Art Center Night Market - 3 min walk - 0.2 miles
  • Phsar Chas Market - 5 min walk - 0.3 miles
  • Angkor Night Market - 7 min walk - 0.4 miles

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 65 min drive

Restaurants

  • ‪Embargo - ‬4 min walk
  • ‪Angkor Hand-Pulled Noodles & Dumplings - ‬4 min walk
  • ‪Bar 43 - ‬3 min walk
  • ‪WILD - ‬5 min walk
  • ‪Café Amazon - ‬3 min walk

About this property

Popular Hotel & Spa

At Popular Hotel & Spa, guests have access to an outdoor pool, free WiFi in public areas, and a business center. Airport transportation is made easy with a free shuttle from the airport to the hotel (available on request). Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and a library.
24-inch Smart TVs are available for entertainment, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, electric kettles, and laptop-compatible safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free airport pick-up shuttle from 6:00 AM to midnight on request

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Popular Coffee

Things to do

  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 24-inch smart TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the free airport pick-up service.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Popular Hotel Siem Reap
Popular Siem Reap
Popular Hotel & Spa Hotel
Popular Hotel & Spa Siem Reap
Popular Hotel & Spa Hotel Siem Reap

Frequently asked questions

Is a free cancellation option available at Popular Hotel & Spa?

Popular Hotel & Spa provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see around Popular Hotel & Spa?

This hotel is situated in Downtown Siem Reap, just steps from Pub Street and Old Market Area, and within a short walk of Siem Reap Art Center Night Market. You'll also find Phsar Chas Market and Wat Damnak less than a mile away.

Is there parking available at Popular Hotel & Spa?

No, there isn't parking available at the hotel.

Is there a spa at Popular Hotel & Spa?

Spa services at the hotel include Thai massages, hot stone massages, aromatherapy, and reflexology.

Does Popular Hotel & Spa have a casino at the property?

No, Popular Hotel & Spa doesn't have a casino.

Is there an indoor pool at Popular Hotel & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Popular Hotel & Spa?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and an outdoor pool.

Does Popular Hotel & Spa have a hot tub?

No, there isn't a spa tub at this hotel.

Does Popular Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Popular Hotel & Spa serves breakfast for a surcharge at Popular Coffee.

Does Popular Hotel & Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at Popular Hotel & Spa.

Does Popular Hotel & Spa have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Popular Hotel & Spa?

The closest major airport to Popular Hotel & Spa is Siem Reap Angkor Intl. Airport (SAI), which is 28.9 mi away (65 minutes by car).

Are there rooms with balconies at Popular Hotel & Spa?

No, there aren't any guestrooms at Popular Hotel & Spa that offer a balcony.

Popular Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 76 out of 158 reviews
Rating 8 - Good. 57 out of 158 reviews
Rating 6 - Okay. 13 out of 158 reviews
Rating 4 - Poor. 9 out of 158 reviews
Rating 2 - Terrible. 3 out of 158 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stairs to get to the room was difficult to use, the room had many flyes.
Stayed 2 nights in Feb 2020

8/10 Good

Kul, Singapore

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is separate yet very short walk to the noisy Pub Street and several restaurants. Staff is polite. The common areas felt stuffy during this (March) season. Position of bed is the other side, away from Aircon so the cooling in room was not effective. Recommended to stay!
Stayed 4 nights in Mar 2020

10/10 Excellent

Ravineet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

8/10 Good

MR L H

Liked: Staff & service, property conditions & facilities, room comfort

Great location and staff

Hotel well located but not in noisy location. Tuk tuk driver Mr Teavy was very friendly and helpful. Reception staff were very helfpul and accommodating. Good food in restaurant. Pool was great and had good shade from sun. Room downstairs was cool. Some dirt swept under bed but apart from that clean.Shower could be upgraded. I would definitely stay there again.
Stayed 2 nights in Feb 2020

8/10 Good

Sandra

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, excellent breakfast choice, very pleasant and helpful staff. We have spent 5 days there and loved every minute of staying there
Stayed 5 nights in Feb 2020

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, frankly speaking, were super nice. They made my trip a memorable one. The pool was also nice. Breakfast was great. The rice noodle soup was savory. I loved it. Would be back again. Cheers.
Stayed 2 nights in Feb 2020

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Things have changed here..not same same as last t

I booked a room at The Popular Hotel & Spa one year ago. I had a very pleasant stay here 02/2019 and I loved the staff, location, pool & room. This current stay....I loved the staff, although not as friendly as one year ago, where they kindly greeted me each time I returned from going outside. This was not done as frequently this time. Cold towels were given last year....none so far and it’s day 3. Re: the room this time, it was very nice with the cold AC and the comfy big king bed, abundant English Channel TV and the refrigerator, however, there is a window in the room near the balcony door that has no blind at all. Hence the morning sun at 6am comes shinning through unabated. Not good for someone that likes a pitch black room. The front desk informed me that the owner was aware of the issue, and would take care of it at the end of the month, well after my stay here:-( The man they sent up to check it out only hung 1 of the bathrobes on the open window:-( A black piece of cardboard would have sufficed. And to top it off, this morning at the pool breakfast area, there were 3 guys sleeping fully clothed at the pool. They apparently were waiting for their rooms, but with limited recliners and just a bad look, it was disappointing that the hotel staff allowed unpaid guests, as they were not paying guests until after getting their room, to sleep by the pool using recliners for current paying customers. And it was a bit disturbing that the 3 guys would think that that was “okay”.
Three Unpaid guys sleeping by the pool....I thought I was in San Fransicko for a brief moment.....
Stayed 1 night in Feb 2020

6/10 Okay

Bernadeth

Traveled with group
It was fair.. there was a lot of mosquitoes inside the room. The guy in the reception was not very helpful and it takes times for us to check in
Stayed 3 nights in Feb 2020

10/10 Excellent

Erol Emre

Liked: Cleanliness, staff & service, room comfort

Good staff, good location, good breakfast.

Staff is very polite and helpful. Breakfast was nice. Check-in process was smooth and quick. The hotel need a little maintenance, such as squeaky bathroom and room doors. You can hear other guests doors too, especially very early hours, 5am for Wat Angkor sunrise. Little oil on doors would take care of problem. Location is right in center. Hotel tuk tuk driver, a little older man, very polite and ride carefully. We hire him for our transportation. Overall, it was good stay.
Stayed 3 nights in Jan 2020

6/10 Okay

Charlotte

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Almost a nice hotel, clueless staff

My dad described it best when he said it felt like the hotel's staff must have quit en mass a week or two ago and the handful of people left had no idea how to run the hotel. The pool was lovely... but they had no towels the first day we were there. They ran out of coffee cups and plates at the free breakfast. Room service was a failed linguistic exercise. I had to check out early due to an emergency and the front desk girl's English was too limited to separate the two rooms' bookings, so I just gave up and we paid for two nights I wasn't even there.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, good location to city center, good bathroom with rain showering. Very comfort sleepy pillows and bed. Good taste of meals at hotel restaurant with reasonable price. Free airport pickup if you have prebooking.
Stayed 3 nights in Jan 2020

8/10 Good

Daryl, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Near to Pub Street (the main tourist area). As well as the night market and street food stalls.
Stayed 4 nights in Jan 2020

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value for Money and Location

Hotel is well located, but not too close to Pub Street And markets and was very quiet (we had room facing building next door). Breakfast was good (hot food to order), staff pleasant and helpful and spoke English. There is a nice pool and drinks prices are same as most cafes. Room was a good size with roomy en-suite, air conditioning and really good wifi (best I’ve had in any hotel). Would recommend as very good value for money.
Stayed 2 nights in Jan 2020

10/10 Excellent

Ludmilla, Montréal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this adorable hotel! I felt like I was in a Pinterest picture! Staff is incredibly nice and helpful. Room is comfortable and well equipped. Pool was great. We didn't hear the road outside at all. Heads up: no elevators! We are nice and young so our room on the 4th floor wasn't a problem. Also, don't leave your bathroom window open, we got a lot of mosquitos on our last night cause we forgot
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

We were 3 persons and got free pickup from bus station to hotel it was weird to ride with tuk-tuk for 3 with all the luggage but it's free and it was funny :) Breakfast was good but they could have more options if you are not very picky then it will be good for you. Water in pool was cold again for some this is good not for me but this is not what I included in my overall grade it's just a bonus to have pool. Room was clean towels and bed sheets too except of the floor which needs some scrubbing I guess when you are walking with socks and look you see how dirty socks are. But this was the only thing I noticed.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

6/10 Okay

Michael

Traveled with family

od stay

Hotel was basic and service was okay. Cambodian standards seem to be a bit different than other countries like Thailand etc. Overall the stay was satisfactory but smalldetails were missing but still a nice pleasant stay.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent hotel, really enjoyed our stay

This hotel is fantastic with very friendly staff. The service was excellent and arranged for a birthday cake and balloons for my friend as it was his birthday. They offer a free pickup service in hope thst the taxi driver gets some work. His prices were competitive and therefore we chose him over Grab. If there was anything that I would want improving, it would be the breakfast. Not a lot of option for vegetarians.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nearby Pub Street and other areas of interest. The street was a bit of a construction mess but the hotel was nice. Breakfast was delicious and they arranged airport pick up.
Stayed 2 nights in Dec 2019

8/10 Good

Shirley, Toronto

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently situated near the old market night market and street food vendors . Lots of tourist agencies nearby to book adventure tours, temple tours and for currency exchange. Staff was accommodating and friendly, especially Savin who had helped us extend the check-out time for an extra 2 hours for one of the rooms we had booked , so we could come back to shower and freshen up after the Quan bike adventure before our flight in the evening. She also helped my friend to switch to a new room when their ac wasn't working in the previous room. Ask for their Tuktuk driver Mr. TV (not correct spelling). He was great as well. Will definitely come back again!
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, the friendliest staff, perfectly located! This hotel was amazing! We had such a good experience and we were so conveniently located in downtown. Close enough to walk to everything within a couple of minutes, but not right in the middle of all the noise. Spa massage was great! Breakfast was very good. Had a great stay and would highly recommend this hotel!
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located within walking distance to city center and near good restaurants/bars/shopping. Our room on the first floor did not face the street and therefore was quiet. The staff was super friendly and accommodating. The breakfast offerings were pretty extensive and good service. The streets around hotel are in severe disrepair but it seems like the city is working on a repair project. We had a very pleasant stay. I would recommend this hotel, just come with an open mind to positively deal with the chaotic city environment.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness

Unlucky!

bed bugs, safety box issues - unlucky with my room I guess.
Stayed 5 nights in Nov 2019