KITAKOBUSHI SHIRETOKO Hotel & Resort

3.5 star property
Hotel in Shari with a full-service spa and a sauna

Choose dates to view prices

Photo gallery for KITAKOBUSHI SHIRETOKO Hotel & Resort

Public bath
Terrace/patio
1 bedroom, in-room safe, free WiFi, bed sheets
Public bath
Okhotsk club with Twin and Japanese, Non Smoking | View from room

Popular amenities

  • Bar
  • Spa
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
172 Utorohigashi, Shari-cho, Shari, Hokkaido, 0994355
  • Utoro Onsen
    ‪1 min walk‬
  • Shiretoko National Park
    ‪2 min drive‬
  • Shiretoko National Park Nature Center
    ‪4 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Corner Deluxe, 2 Beds + Futons, Accommodates Up to 4 Guests, 67sqm, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Annex Modern Japanese Twin Room, Non-Smoking (Bed size 110 cm x 2 + Extra Bed, Up to 3 Guests)

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

Partial Sea View Twin, Accommodates Up to 2 Guests, Non-Smoking

  • Partial sea view
  • Sleeps 2
  • 2 Large Twin Beds

Okhotsk club suite with a private onsen on the terrace

10.0 out of 10
Exceptional
(2 reviews)
  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Annex Special Room with Living Room, Non Smoking

  • 721 sq ft
  • City view
  • Sleeps 9
  • 3 Large Twin Beds and 6 Twin Futons

Spa Suite Okhotsk Club with Sauna, Accommodates Up to 4 Guests, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

Japanesetype with a private onsen inside, Non Smoking

  • 484 sq ft
  • Bay view
  • Sleeps 4
  • 2 Twin Futons

Sea view Twin on 7 floor, Non Smoking (42sqm, Bed Size 110cm x 2, Up to 3 people)

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

Main Building Sea View Twin, Non Smoking (36sqm, Bed Size 110cm x 2, Up to 2 people)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Okhotsk club with Twin and Japanese, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

Universal Room with Private Hot Spring, Accommodates Up to 3 Guests, Non Smoking

  • Bay view
  • Sleeps 3
  • 3 Large Twin Beds

Standard Single room

  • Sleeps 1
  • 1 Twin Bed

Twin Room with Sea View

  • Sleeps 2
  • 2 Twin Beds

Universal Room with Hot Spring

  • Sleeps 3
  • 3 Twin Beds

Corner Group Room

  • Sleeps 8
  • 2 Twin Beds and 6 Twin Futons

Modern Japanese-style Room with Hot Spring

  • Sleeps 2
  • 5 Twin Futons

Annex Special Room with Living Room, Non Smoking

  • Sleeps 8
  • 5 Twin Futons and 3 Twin Beds

Okhotsk Club Deluxe Twin Room with Open-Air Bath

  • Sleeps 2
  • 2 Twin Beds

Twin Room with Sea View High Floor

  • Sleeps 2
  • 2 Twin Beds

Okhotsk Club Japanese Modern Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Partial Sea View Twin Room

  • Sleeps 3
  • 2 Twin Beds

Okhotsk Club Suite with Open Air Bath

  • Sleeps 2
  • 2 Twin Beds

Deluxe Corner Room

  • Sleeps 4
  • 2 Twin Beds

Regular Triple With City View In Annex Regular Floor

  • Sleeps 3
  • 2 Double Beds

Annex Japanese Modern Twin

  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Utoro

KITAKOBUSHI SHIRETOKO Hotel & Resort places you next to Utoro Onsen and within a 10-minute walk of Oronko Rock. This 149-room, 3.5-star hotel has a full-service spa along with free in-room WiFi and free self parking.

What's nearby

  • Utoro Onsen - 1 min walk - 0.0 miles
  • Oronko Rock - 6 min walk - 0.4 miles
  • Shiretoko National Park - 2 min drive - 1.4 miles
  • Shiretoko National Park Nature Center - 4 min drive - 3.0 miles
  • Frepe Waterfall - 8 min drive - 2.8 miles

Getting around

  • Memanbetsu Airport (MMB) - 80 min drive

Restaurants

  • ‪知床テラス ダイニング 波音 - ‬4 min walk
  • ‪マルスコイ - ‬15 min walk
  • ‪Cafe Bar Music GVO - ‬13 min walk
  • ‪知床海岸食堂 - ‬17 min walk
  • ‪麺座 ウトロ店 - ‬1 min walk

About this property

KITAKOBUSHI SHIRETOKO Hotel & Resort

Hotel in Shari with a full-service spa and a sauna
A full-service spa, a sauna, and free WiFi in public areas are featured at KITAKOBUSHI SHIRETOKO Hotel & Resort. Free parking is included with your stay. Front-desk staff can assist with luggage storage and securing valuables. Other amenities at this hot springs hotel include a meeting room, a terrace, and laundry facilities.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Other standard amenities include refrigerators, electric kettles, and safes.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials. The spa is equipped with a sauna.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • the LIFE TABLE

Things to do

  • Full-service spa
  • Hot springs
  • Playground
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets (service animals welcome)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 20
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Shiretoko Grand Hotel Kitakobushi Shari-Gun, Japan - Hokkaido
KITAKOBUSHI SHIRETOKO Hotel Resort Shari
KITAKOBUSHI SHIRETOKO Hotel Resort
KITAKOBUSHI SHIRETOKO Shari
KITAKOBUSHI SHIRETOKO
Shiretoko Grand Hotel Kitakobushi
Kitakobushi Shiretoko & Shari
KITAKOBUSHI SHIRETOKO Hotel & Resort Hotel
KITAKOBUSHI SHIRETOKO Hotel & Resort Shari
KITAKOBUSHI SHIRETOKO Hotel & Resort Hotel Shari

Frequently asked questions

Is a free cancellation option available at KITAKOBUSHI SHIRETOKO Hotel & Resort?

KITAKOBUSHI SHIRETOKO Hotel & Resort provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do near KITAKOBUSHI SHIRETOKO Hotel & Resort?

This hotel in Shari is within a 10-minute walk of Utoro Onsen and Oronko Rock. You'll also find Shiretoko National Park and Shiretoko National Park Nature Center within a short drive.

Will I be able to park at KITAKOBUSHI SHIRETOKO Hotel & Resort?

Yes, self parking is offered for free at the hotel.

Is there a spa at KITAKOBUSHI SHIRETOKO Hotel & Resort?

There is a full-service spa available for guests to enjoy and services include massages and facials.

Does KITAKOBUSHI SHIRETOKO Hotel & Resort have a casino at the property?

No, KITAKOBUSHI SHIRETOKO Hotel & Resort doesn't have a casino.

Is there an indoor pool at KITAKOBUSHI SHIRETOKO Hotel & Resort?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at KITAKOBUSHI SHIRETOKO Hotel & Resort?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and an ocean-view restaurant.

Are there hot tubs at KITAKOBUSHI SHIRETOKO Hotel & Resort?

No, but this hotel does have on-site hot springs.

Does KITAKOBUSHI SHIRETOKO Hotel & Resort have a restaurant with a breakfast menu?

Yes, KITAKOBUSHI SHIRETOKO Hotel & Resort serves breakfast for a surcharge at the LIFE TABLE.

Does KITAKOBUSHI SHIRETOKO Hotel & Resort allow pets to stay free of charge?

No, pets aren't allowed at KITAKOBUSHI SHIRETOKO Hotel & Resort though service animals are welcome.

Are there connecting rooms at KITAKOBUSHI SHIRETOKO Hotel & Resort?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at KITAKOBUSHI SHIRETOKO Hotel & Resort?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or mountain views.

KITAKOBUSHI SHIRETOKO Hotel & Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 156 out of 238 reviews
Rating 8 - Good. 41 out of 238 reviews
Rating 6 - Okay. 19 out of 238 reviews
Rating 4 - Poor. 18 out of 238 reviews
Rating 2 - Terrible. 4 out of 238 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. Perfection is behind Kitakobushi service and venue!
Stayed 3 nights in Mar 2025

8/10 Good

Shimin Jasmine

Stayed 2 nights in Jan 2025

10/10 Excellent

Conner

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
People should know it’s pretty remote. Not a lot of restaurants, or at least restaurants that are open. Beautiful view though! Good staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with great staff and excellent location
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

So so

Restaurant was too busy, long lines even with reserved time Hot tub was not hot enough. I ended up taking hot shower to warm up. What is the point to pay extra for not having private Onsen tub. Lounge space was great to relax and read magazine Great having laundry facility it was very useful!
Stayed 2 nights in Jun 2024

10/10 Excellent

Xianglong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Gizela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

POH KIANG

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. The hotel facilities are great especially the lounges are very spacious. There are plenty of spaces in the hotel for relaxation. There are even snacks, desserts and drinks, both cold and hot including alcohol provided in the lounge for guests’ consumption. And each guest is entitled to a scoop of ice-cream per day.
Stayed 6 nights in Jun 2024

10/10 Excellent

Mark, Keperra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is stunning! The foot bath bar is lovely and the nightly snacks and drinks are a nice touch. Lovely onsen and great location overlooking the water. Can highly recommend this hotel. The restaurant is VERY expensive for dinner FYI. Breakfast is great and you do get a scoop of premium ice cream per day at the onsite chocolatier.
Stayed 3 nights in Apr 2024

10/10 Excellent

Wing Kau, Laguna City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seaview rooms offer panoramic ocean view including two of the great attractions (ie rock and cape). Surprisingly front desk rejected our requests for Sapporo bus and tour reservations or even checking the status of tour ship departures. They just focus on delivering good services within the hotel.
Stayed 2 nights in Oct 2023

6/10 Okay

CHEN

Stayed 2 nights in Sep 2023

10/10 Excellent

Prabhu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. Highly recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Heather

Stayed 1 night in Mar 2022

10/10 Excellent

Heather

Stayed 1 night in Mar 2022

10/10 Excellent

Nobuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

10/10 Excellent

Belle, Japan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about it. A little pricey for a commoner like me but definitely worth it. Highly recommended!!!
Stayed 1 night in Feb 2020

8/10 Good

elo, hong kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have booked a room for 3 people and there were amenities set up for 2 people only in the room, it was some effort to communicate with the front desk to get things sorted. Other than that, it was nice experience, the onsen was good and the buffet offered great variety and quality food.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Great rooms & cuisine but poor reception manners

Always a great visit due to the rooms and cuisine. This time though the hotel had hired some rather junior staff into the reception and as concierges who simply neglected helping with luggage and tried even to ignore requests made for it so the staff could use some basic trainings. The difference in service levels met here vs. elsewhere on my travel was just embarrassing for a rather luxurious establishment. The staff & cuisine in the restaurant were top notch though and the rooms just splendid.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
We enjoyed the facilities, restaurant and environment of this resort. It's located in a good location in Shari. However, it was such an disappointment when we found our room was an old Japanese style instead of the modern Western style shown on the property's website and the booking agent Expedia's. The description and pictures from the Expedia's booking page are somehow misleading. I'd rather choose another booking agent if I knew this mismatch.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable room but poor food

The location and the facilities of the hotel were fine. My main problem with the hotel service was the dinner option. I stayed there for two nights, and the only restaurant that was open was the Japanese restaurant, Hoan, and they served a buffet only. The Grill restaurant was closed on both nights. The café was closed on the second night. Most of the nearby restaurants were closed after 5pm. Apparently, the hotel is understaffed. The hotel staff also speak very limited English.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019