Kiki Shiretoko Natural Resort

3.5 star property
Hotel in Shari with a sauna and a restaurant

Choose dates to view prices

Photo gallery for Kiki Shiretoko Natural Resort

Lobby lounge
View from property
Terrace/patio
Hot springs
Forest Deluxe, 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
192 Utorokagawa, Shari, Hokkaido, 099-4351
  • Utoro Onsen
    ‪1 min walk‬
  • Oronko Rock
    ‪13 min walk‬
  • Shiretoko National Park Nature Center
    ‪6 min drive‬

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Room options

Natural Twin Room

  • 387 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Natural Group Room up to 8 guests

  • Ocean view
  • Sleeps 8
  • 2 Twin Beds and 6 Twin Futons

Natural Family Room quad type

  • 624 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bunk Bed and 2 Twin Beds

High Floor Sunset Suite up to 8 guests

  • Ocean view
  • Sleeps 8
  • 2 Twin Beds and 6 Twin Futons

High Floor Universal Twin up to 2 guests

  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Natural Japanese Style Room

  • Ocean view
  • Sleeps 5
  • 5 Twin Futons

High Floor Sunset Twin Room

  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Seaside Natural Twin Room.

  • 388 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

High Floor Sunset Deluxe Room up to 8 people

  • Ocean view
  • Sleeps 8
  • 2 Large Twin Beds and 6 Twin Futons

Forest Twin Room

  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

Forest Deluxe, 2 Queen Beds

  • 506 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Utoro

Kiki Shiretoko Natural Resort places you next to Utoro Onsen and within a 15-minute walk of Oronko Rock. This 3.5-star hotel has 176 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Utoro Onsen - 1 min walk - 0.0 miles
  • Oronko Rock - 13 min walk - 0.7 miles
  • Shiretoko National Park - 3 min drive - 1.8 miles
  • Shiretoko National Park Nature Center - 6 min drive - 3.9 miles
  • Frepe Waterfall - 7 min drive - 3.6 miles

Getting around

  • Memanbetsu Airport (MMB) - 93 min drive

Restaurants

  • ‪知床テラス ダイニング 波音 - ‬10 min walk
  • ‪マルスコイ - ‬6 min walk
  • ‪Cafe & Bar 334 - ‬9 min walk
  • ‪Cafe Bar Music GVO - ‬17 min walk
  • ‪知床海岸食堂 - ‬2 min drive

About this property

Kiki Shiretoko Natural Resort

Hotel in Shari with a sauna and a restaurant
Guests of Kiki Shiretoko Natural Resort enjoy a sauna, free WiFi in public areas, and a free kid's club. You can take advantage of free parking if you drive. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Other amenities at this hot springs hotel include a terrace, laundry facilities, and a vending machine.
Guests can expect free WiFi and flat-screen TVs. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators and safes are other standard amenities.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Languages

Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,300 for adults and JPY 2,310 for children
  • A restaurant

Things to do

  • Free children's club
  • Hot springs
  • Playground
  • Sauna

Family friendly

  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Outdoors

  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 3 PM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 2310 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Shiretoko Prince Hotel Kazanamiki Shari
Shiretoko Prince Hotel Kazanamiki
Shiretoko Prince Kazanamiki Shari
Shiretoko Prince Kazanamiki
Prince Hotel Shari Cho
Shari-Gun Prince Hotel
Shiretoko Prince Hotel Kazanamiki Shari-Gun, Japan - Hokkaido
KIKI SHIRETOKO NATURAL RESORT Shari
KIKI SHIRETOKO NATURAL Shari
KIKI SHIRETOKO NATURAL
Kiki Shiretoko Natural Shari
KIKI SHIRETOKO NATURAL RESORT Hotel
KIKI SHIRETOKO NATURAL RESORT Shari
KIKI SHIRETOKO NATURAL RESORT Hotel Shari

Frequently asked questions

Are free cancellation options available at Kiki Shiretoko Natural Resort?

Kiki Shiretoko Natural Resort provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Kiki Shiretoko Natural Resort?

As of May 3, 2025, prices found for a 1-night stay for 2 adults at Kiki Shiretoko Natural Resort on May 13, 2025 start from $309.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Kiki Shiretoko Natural Resort?

This hotel is located in Shari, just steps from Utoro Onsen. You'll also find Shiretoko National Park and Shiretoko National Park Nature Center within a short drive.

Is parking available on site at Kiki Shiretoko Natural Resort?

Yes, self parking is offered for free at the hotel.

Does Kiki Shiretoko Natural Resort include a casino at the property?

No, Kiki Shiretoko Natural Resort doesn't have a casino.

Will I find an indoor pool at Kiki Shiretoko Natural Resort?

No, there is no indoor pool at this hotel.

Is Kiki Shiretoko Natural Resort a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and hot springs.

Does Kiki Shiretoko Natural Resort have a hot tub?

No, but this hotel does have on-site hot springs.

Does Kiki Shiretoko Natural Resort feature a restaurant that includes a breakfast menu?

Yes, Kiki Shiretoko Natural Resort serves buffet breakfast each morning for a surcharge from its restaurant.

Will Kiki Shiretoko Natural Resort allow pets to stay free of charge?

No, pets aren't allowed at Kiki Shiretoko Natural Resort though service animals are welcome.

Are there connecting rooms at Kiki Shiretoko Natural Resort?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Kiki Shiretoko Natural Resort?

No, there aren't any guestrooms with balconies at Kiki Shiretoko Natural Resort.

Kiki Shiretoko Natural Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 93 out of 164 reviews
Rating 8 - Good. 52 out of 164 reviews
Rating 6 - Okay. 11 out of 164 reviews
Rating 4 - Poor. 6 out of 164 reviews
Rating 2 - Terrible. 2 out of 164 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel room's sanitation system obviously malfunctioned. The toilet reeked of urine smell and despite us scrubbing and cleaning the bathroom and toilet, the urine smell remains. The room temperature is also badly controlled such that we could not sleep as it was too hot and we in fact checked out early. The saving grace is the dinner buffet as the food is of good quality
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Great views and food in Utoro

Great sunset view and excellent dinner and breakfast buffets.
Stayed 1 night in Oct 2024

8/10 Good

Gabriela, Rockaway Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location for people who like hiking. Excellent breakfast and dinner. Big variety of different type of food. Fantastic staff!
Stayed 3 nights in Aug 2023

8/10 Good

MIN FERN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natural Twin room is spacious. Onsen and restaurant food are good. Like the amenities provided. Only thing is no room service - they only changed towels and trash bag need to place at the door yourself.
Stayed 2 nights in Aug 2023

10/10 Excellent

Isabelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel with big rooms and space to dit and read comfortably in the room. Excellent dinner buffet with many options. Breakfast was also incredible. Staff is super friendly and nice. This hotel is deserving more than 5 stars
Stayed 1 night in May 2023

10/10 Excellent

Jacob

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice onsen and great kids play room. Very family friendly hotel - incl restaurant
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Stay away from this property. The Shiretoko Dai ichi is the better choice
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Improvement needed

A hotel with nice interiors but very poor service. KiKi takes in guests from all over the world but their staffs speak mainly Japanese. We were caught in the Japan Typhoon Hagibis. It was difficult to communicate our request to help us with a ANA airlines help number and when he finally understood us, this male relationship guy told us we have to do in ourselves. Another request to help call another hotel is also turn down. This time round, we were told no outside call. We have never encounter such service anywhere in japan. Our best experience in KiKi are with the daily housekeeping ladies and their breakfast staffs. Kiki, your international guests need more than a clean nice hotel.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities! The whole place is spotlessly clean and staff are lovely. Breakfast buffet had a wide range of food and everything we tried was good.
Stayed 2 nights in Sep 2019

4/10 Poor

MF

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
No idea why we are being asked to bring our own luggage to our room while other customers has staffs’ help! Also disappointed to dining and onsen facilities.
Stayed 2 nights in Jul 2019

10/10 Excellent

Sherrie, Hawaii

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very friendly and the location was very good, too. We stayed two nights there, however, we could have only Japanese style Tatami room (West Building),and the room was kind of old. That was the only disappointment. The hot spring bath was good and the breakfast was good, too. You have to go this hotel by taxi or by car.
Stayed 2 nights in Jun 2019

10/10 Excellent

CT, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained and clean. It was safe to keep my valuable belongs around the room
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the facilities and the view is very good. We enjoy the stay and the dinner buffet is good quality.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff and have a high quality dinner buffet and breakfast.
Stayed 1 night in Mar 2019

10/10 Excellent

Krystelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service, delicious buffet dinner, amazing view of drift ice.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Very nice staff, rooms are comfortable, beautiful view from our room.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel not too far of a drive to the Shiretoko National Park
Stayed 1 night in Oct 2018

6/10 Okay

Seyed Ali

OK hotel, room stunk of restaurant grilled food

Initially very excited about location, and layout of hotel. Decent buffet. Our room 267 if memory serves me right overlooked the main exhaust vent of the restaurant grill and our room stank of grilled food as a result. We did tell the reception staff, and they promised to de-odourise the room, but either they forgot to do it, or it was useless endeavour.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Su, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best service of hotel staff, various kind of food

Overall is exellent except onsen is not good and not clean
Stayed 1 night in Oct 2017

6/10 Okay

Chun Lam

Disliked: Room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Serene, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and peaceful onsen experience

Hotel rooms were clean and spacious. There was sufficient space to sleep at least 4 people though we only had 2. Hotel staff spoke minimal english which means you can't get much help if you have queries. Had wanted to get an english map of the surrounding areas of the hotel but the reception staff couldn't find one (we translated that request using google translate). There was a wide variety of food at the buffet dinner. Was quite impressed with the mini hotpot that you could select a variety of ingredients and soup base from. There was plenty of different onsen types to choose from at their public bath. Felt like a water theme park if you're new to the idea of public bath.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location to view sunset

The location of the hotel is very good. It is just located next to a very good spot for viewing sunset. We are very fortunate to meet a very good day and the sunset is spectacular. The dinner buffet is very good. After more than a week of cold veggies, we are so happy to find a hot pot on the table for each guest. We have very good hot food for two days.
Stayed 2 nights in May 2017

10/10 Excellent

MINORU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024