4/10 Poor
Ahmad
Traveled with partner
May 6, 2025
I genuinely don’t understand how this hotel received a 5-star rating. The first room we were given was shockingly dirty — there was leftover food on the tables, crumbs on the bed and sofa, and childlike drawings on the main table. It felt more like a preschool classroom than a hotel room.
After showing staff the photos, they offered to clean the room rather than immediately providing a new one — something even a 3-star hotel would typically do without hesitation. Only after insisting did they finally switch our room.
Things didn’t improve much. The iron we requested was broken and leaking water — a serious safety hazard. On top of that, the safe in our room didn’t work, meaning we had to carry our passports with us at all times.
The decent feature was the breakfast. Aside from that, this stay was far from what you’d expect from a so-called 5-star hotel. If you’re looking for value for your money or a truly premium experience, I strongly recommend staying elsewhere.




Ahmad
Stayed 3 nights in May 2025