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Recent guest reviews

The bathroom is spacious and shower head is modern. Hotel is close to major sights within short walking distance.

excelent

Great location and hotel. Staff was so helpful with our questions on directions and food recommendations. Rooms are very pleasant, it’s quiet at night so we slept well. The breakfast buffet has lots of options and we enjoyed eating our breakfast in the courtyard area. Would def recommend and come back to this hotel!

this hotel seems to have been an old mansion that was converted into a hotel. It is very clean and comes with an excellent breakfast.

Staff very friendly and helpful. However found a roach in the bathroom and coffee machine not cleaned since last used by previous guest.

This hotel is clean and comfortable. The staff is very accommodating, and the location is excellent. For being an old historic building, the hotel is updated and the rooms very comfortable. The housekeeping staff were also incredibly thorough in cleaning the room on a daily basis. The wi-fi was fast and allowed for streaming netflix since the TV programmings was very limited.

Loved the location with the use of the bicycles. The room was perfect for our family of 3 adults, a 17 year old child and 7 large pieces of luggage. The hotel was quiet and a short taxi ride to the train station.

Sort of a futuristic room. No blanket or Duffet on bed, nothing but a sheet, pillows were about an inch thick. Ammenities were poor, soap a thin and very small, no conditioner, towels needed downey

What a great little spot, smack in the middle of one of the cutest neighborhoods in Sevilla. Would definitely return. Clean, comfy and the location couldn't be any better.

Walking distance to bullfight and flamenco dancers. Very happy with the choice to stay there.

This is a well situated hotel in the Santa Cruz neighborhood with an excellent breakfast and well informed staff. On an early arrival I was given a room earlier than the check-in time which was excellent and welcomed after a 15 hour flight. While we took a nap we were constantly awakened by normal chatter from the street. When I asked to be moved the manager was bothered by the request and basically chided me and stop didn't continued to until I told her it wasn't necessary to move us from the room but that I was a good costumer of the Petit Palace hotels. In the end she did move us to a room facing the courtyard which are quieter than those facing the street. The internet is slow and many times it didn't work. Also, one afternoon we entered the hotel to a horrible stench because they were either cleaning the cesspool or the line had broken but I was surprised to see fecal matter at the front door and that at least some kind of lysol spray wasn't used for the duration of the repair or cleaning of the cesspool. Excellent hotel, only the manager needs some additional training in customer relations.

Great location for sight seeing and restaurants. They offered a free 2 hour walking tour in English that helped us to identify the high points and where we wanted to return. The receptionist did a exceptional job at helping us book a trip to Alhambra when all the tours we tried to booked were full. They arranged train reservations and tickets to Alhambra. We love to explore on our own and it fit our needs perfectly.

The Petit Palace Santa Cruz is a perfect spot for someone visiting Sevilla for the first time or fifth! It's location is perfect for getting to the Cathedral, Alcazar, Plaza Del Toros and River quickly and easily. It is just around the corner from great restaurants and shopping. It is close enough to walk everywhere and although in a busy part of the city, it is quiet and safe! An easy 10 min walk to the bus station. 20 min walk to Plaza De Espana and more!! The rooms are clean, air conditioned, internet in the room and great helpful staff! I would definitely stay there on my next visit!

we actually stayed at this hotel twice during i stay in spain. the front desk especially sebastian was great. he really knows how to make you feel at home. i had a few difficulties using ph and he was glad to help me get in touch with my relatives in ny during hurricane irene. if i ever come back to spain no doubt i will be staying here.

Great stay. Simply beautiful hotel. Rooms were very spacious (even by US standards). There were 6 of us (3 adult children and an 11 year old child)and we stayed in two family rooms (3 per room). The rooms comfortably sleep 4. Free internet access/computer in rooms. Hotel staff spoke English and were extremely helpful and patient in providing assistance for whatever we requested. Location is perfect and quiet. Everything in Sevilla seems to be no more than a 10 minute walk from hotel. Numerous restaurants within two minutes from hotel. If ever travel back to Sevilla, will definitely stay there again.

We read other reviews before planning our trip. Here's our take. Friendly People and Great Service. Breakfast was included in our package, but we would not have paid 15 euros extra per person. Euro style buffet with warm and cold options...great coffee shop across the street. Super location can walk everywhere. If you want privacy in the bathrooms you won't find it as the frosted glass doesn't block noise. Right on for the price value. You'll love Seville.

Munoz y Pabón 18 Seville Seville

Hotel highlights

  • Walking distance to Seville Cathedral
  • Free WiFi and wired Internet in rooms and public areas
  • Free bike rentals
  • Concierge services

Located in Historical Center, Petit Palace Santa Cruz is next to popular attractions like Los Pinelo House and Casa de Salinas Palace. This 47-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, free use of bicycles, and concierge services.


Dining

For your convenience, a buffet breakfast is served for a fee on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.


Rooms

Smart TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Minibars, laptop-compatible safes, and phones are other standard amenities.


Property features

At Petit Palace Santa Cruz, guests have access to free WiFi in public areas, free use of bicycles, and a terrace. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include laundry facilities and a reception hall.

Room options

Triple Room

3 Twin Beds | Sleeps 3

Quadruple Room

1 Double Bed and 1 Double Bunk Bed | 2 Twin Beds and 1 Double Bunk Bed | Sleeps 4

Standard Double Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Guest reviews for Petit Palace Santa Cruz

Everyone (3) Couples (5) Family (5) Friends (2)
5
Family

The bathroom is spacious and shower head is modern. Hotel is close to major sights within short walking distance.

By on Jun 3, 2022

Review comment responded on Jun 13, 2022

Dear Joseph, Thank you for choosing us for your stay in the city. We are very glad that you have spent some great days and that you have been able to enjoy the Hotel. We also appreciate your comment regarding the bathroom and location. It has been a pleasure serving you and we hope to do so again very soon. Sincerely

5
Family

excelent

By on Apr 2, 2022

Review comment responded on Apr 4, 2022

Estimado Miguel, Muchísimas gracias por su confianza y por su maravillosa reseña. Es un orgullo para todo el equipo comprobar que hemos cumplido sus más altas expectativas. Que su estancia haya sido inmejorable es el mejor premio para nuestro trabajo. Esperamos tener el placer de recibirle de nuevo muy pronto en Petit Palace. Atentamente

5
Friends

Great location and hotel. Staff was so helpful with our questions on directions and food recommendations. Rooms are very pleasant, it’s quiet at night so we slept well. The breakfast buffet has lots of options and we enjoyed eating our breakfast in the courtyard area. Would def recommend and come back to this hotel!

By on Oct 23, 2019

Review comment responded on Oct 24, 2019

Dear guests, Thanks a lot for choosing us for your stay in Seville and thanks also for sharing your experience with us. We celebrate that you have enjoyed so much our location, room facilities, breakfast service and staff. Hoping to welcome you again very shortly, Best regards, Angela Naya Experience Manager Petit Palace Santa Cruz

4
Everyone

By on Sep 4, 2019

Review comment responded on Sep 4, 2019

Dear guests, We really appreciate your review, thanks for the feedback of your experience with us! It is great to know that you have enjoyed your stay in the hotel. Hoping to welcome you again very shortly, Best regards, Angela Naya Experience Manager Petit Palace Santa Cruz

5
Everyone

this hotel seems to have been an old mansion that was converted into a hotel. It is very clean and comes with an excellent breakfast.

By , from Jersey City nj on Aug 20, 2019

Review comment responded on Aug 23, 2019

Dear KingDavid, Thank you so much for your feddback. As your mention this building was a school in the past. It's a pleasure to know that your stay was fantastic. We hope receive you in another ocassion, Regards,

4
Family with small children

Staff very friendly and helpful. However found a roach in the bathroom and coffee machine not cleaned since last used by previous guest.

By on Jun 13, 2019

Review comment responded on Jun 13, 2019

Dear Alejandra, Thanks so much for choosing us and for sharing your experience with us. We appreciate your nice words regarding to our staff and treatment. Our apologies for the inconvenience that you transmit us, we will chek it with the housekeeping staff to solve it, thanks for your contribution. Hoping to welcome you again very shorlty and compensate these details. Best regards,

5

very comfortable hotel in the middle of seville

Everyone

This hotel is clean and comfortable. The staff is very accommodating, and the location is excellent. For being an old historic building, the hotel is updated and the rooms very comfortable. The housekeeping staff were also incredibly thorough in cleaning the room on a daily basis. The wi-fi was fast and allowed for streaming netflix since the TV programmings was very limited.

By , from Boston, MA on Mar 16, 2017

Review comment responded on Mar 20, 2017

Dear Ralph, Thank you very much for your wonderful review, we are really glad for your feedback. We hope you come back between us very soon. Our best regards. Jesús P. Manager

5

perfect hotel for sevilla

Family

Loved the location with the use of the bicycles. The room was perfect for our family of 3 adults, a 17 year old child and 7 large pieces of luggage. The hotel was quiet and a short taxi ride to the train station.

By , from Lititz, PA USA on Jul 10, 2016

Review comment responded on Jul 14, 2016

Dear Keith & Lisa, Thank you very much for your nice review, we are happy you enjoy our location, bikes and room. We looking foward to hearing soon. Jesús P. Manager

3

help !

Couples

Sort of a futuristic room. No blanket or Duffet on bed, nothing but a sheet, pillows were about an inch thick. Ammenities were poor, soap a thin and very small, no conditioner, towels needed downey

By on Sep 26, 2014

5

great hotel!

Couples

What a great little spot, smack in the middle of one of the cutest neighborhoods in Sevilla. Would definitely return. Clean, comfy and the location couldn't be any better.

By on Sep 8, 2014

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