Legacy Trail Vacation Packages

I loved the location. Check in was a little slow because there was only one person manning the desk and the phone was ringing. I was under the impression that I booked a 3 bedroom villa with an ocean view. When I got to my room, I was disappointed because there was no view. Apparently, if you book through Expedia you have to explicitly state your preference (ocean, marina, or city view). This was not my understanding and so I was disappointed because the room as expensive and the main reason I made the choice was for the view and proximity to the beach. I enjoyed being able to walk to the beach every morning to see the sunrise. The coffee bar was also a great amenity. The other negative aspect of my room was the loud noise the A/C made. It sounded like we were at an airport when the air kicked on. I loved that the hotel offered beach umbrellas, chairs, towels and beach toys. It really made the beach day so much more convenient, especially with 2 kids in tow. If I were ever to stay here again, I would ensure the room accommodations I book are actually the same as I receive. All things considered, I rate it 7/10.

The staff was excellent! Our accommodations were very nice, very clean and well maintained. Everything we needed was right at our fingertips during our entire stay.

Bellisimo

I stayed at this hotel for five days and had a mixed experience. The location is one of its biggest strengths. It's within walking distance of many tourist attractions, the beach, and plenty of family-friendly activities, making it very convenient if you don't want to drive everywhere. The hotel itself is nice, and I especially enjoyed the pool. Unfortunately, the room service and housekeeping were major disappointments. On one occasion, I requested two bottles of water and a soda, and it took nearly three hours for them to arrive. Housekeeping was also extremely slow. Fresh towels often weren't delivered until 3:00 or 4:00 PM, and on several days I had to go get towels myself. The housekeeping issues seemed to affect many guests, as it became common to see trash bags left outside room doors because they weren't being collected promptly. The food and drinks were also on the expensive side, but that's fairly typical for a hotel of this caliber. Overall, the hotel has an excellent location and nice amenities, but the slow housekeeping and room service significantly took away from what could have been a much better stay.