It is unfortunate that you arrive at your reservation and find that the rooms they gave us were not habitable, the sewage from the toilet flooded the bathroom and the front desk was informed and they told us that there were no rooms available at that time, I As a guest I am not going to stay in a room that smells bad and flooded, he was told that we are not going to stay, they will give us our money back, we went to another hotel next door and even then the next day we called and they said no They are going to refund the money, that they had offered us the rooms and that we rejected them; LIES !! of these people be very careful in this establishment that they steal your money !!! I am waiting for the refund !!! I'm not coming back for me again !! With people's money you don't gamble, you pay to treat the guest well. bad service at all.